Frame And Members problems of the 2012 Chevrolet Silverado 1500

The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that the frame of the vehicle was significantly rusted, and the contact did not feel safe driving the vehicle. The vehicle was taken to the dealer, where the frame was inspected. The dealer informed the contact that the frame needed to be replaced; however, the repair fee would supersede the value of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and offered monetary assistance towards the purchase of a new vehicle. The contact related the failure to TSB number: 19-na-255. The failure mileage was approximately 139,000.

The contact owns a 2012 Chevrolet Silverado 1500. The contact stated while the vehicle was at the walmart tire center for tire replacement, the contact was informed that the tires could not be replaced. The contact was informed that the front driver's side frame was corroded and had holes. The contact was advised to stop driving the vehicle. The dealer was made aware of the failure. The contact was advised to bring the vehicle to the dealer for inspection. The manufacturer was made aware of the failure. The contact was offered a 1-10 percent discount on the purchase of another vehicle. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 181,000.