general problems of the 2020 Chevrolet Silverado 1500 - part 2

71 problems related to steering have been reported for the 2020 Chevrolet Silverado 1500. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Chevrolet Silverado 1500 based on all problems reported for the 2020 Silverado 1500.

36 Steering problem

Failure Date: 08/03/2023

The contact owns a 2020 Chevrolet silverado. The contact stated when she started the vehicle and and was shifting into reverse (r) she noted that an unknown warning light illuminated and she felt that the steering wheel was locked. She could not turn the steering wheel. The contact turned the vehicle off and on several times and the steering had regained functionality. The contact stated that the loss of power steering had occurred only once. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

37 Steering problem

Failure Date: 07/15/2023

The key will get stuck in the ignition cilinder when I try to turn off the truck. This happens several times, I got to turn it on and off several times to get the key out of the ignition barrel. The truck was taken to the dealer to be repaired, they replaced the cylinder (part #13528553) and the housing (part# 84990323) amd it didn't fix the problem.

38 Steering problem

Failure Date: 05/29/2023

While driving down the interstate hi-way, I heard a pop and my truck started to swerve into the adjoining lane. I turned the steering wheel in the opposite direction and the truck started making a rubbing sound and very hard to steer. I finally got it to the side of the hi-way and seen my passenger side front wheel leaning in. The upper balljoint/control arm broke. Luckily no-one was in the lane next to me or it would have caused a serious crash.

39 Steering problem

Failure Date: 04/26/2023

Brake system light failure. Some system lights came on. I had no breaks car didn’t stop fast enough before hitting a pole.

40 Steering problem

Failure Date: 02/26/2023

Power steering failure upon starting truck. Wheel did not turn. Dash message said esc and power steering malfunction . Restart car multiple times with same issue. Wait a few hours and start car - no warnings or power steering issues. Went to Chevrolet dealership and was told no codes had been triggered and to bring back when issue arises again.

41 Steering problem

Failure Date: 01/09/2023

I drove approximately 8 miles to lunch and parked the truck. It sat about an hour and when I started the truck to leave I had a message to service esc and power steering reduced. The tuck had no power steering. Returns to work and the truck sat about ten minutes. Then everything started normal and is fine.

42 Steering problem

Failure Date: 11/21/2022

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and attempting to drive out of a parking spot, the power steering failed to function as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the wiring harness for the power steering needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was 44,624.

43 Steering problem

Failure Date: 11/20/2022

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The esc warning light was illuminated. The contact then stated that he turned off and restarted the vehicle and the steering wheel returned to normal operation. There was no warning light illuminated; however, the vehicle was taken to the dealer where the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

44 Steering problem

Failure Date: 11/14/2022

I keep getting battery saver activated. I go to start my truck and it will not start. On dash says battery saver activated. I have had in the dealer 4 times and it keep happening. I also have had the power steering go out while driving. This has only happened once and after a couple hours it started working again but seems very dangerous.

45 Steering problem

Failure Date: 08/11/2022

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after being parked for several hours, the vehicle was started and operated in drive(d) and reverse(r) however, the vehicle failed to turn to the right or left. The contact stated that the steering wheel had seized. The contact was able to disconnect the battery then reconnect the battery once the torque rebooted. The failure occurred twice. The warning light displaying an open wrench stating esc needed resetting was illuminated. The vehicle was taken to the dealer who was unable to duplicate the failure. The dealer stated that the failure might be caused by the sensor in the steering column, or the module. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,500.

46 Steering problem

Failure Date: 07/15/2022

To whom it may concern, while driving on the highway I lost function of power steering and a message came on stating "power steering malfunction see operator manual".

47 Steering problem

Failure Date: 07/06/2022

As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an service esc error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from on star. Diagnostic alert: service antilock breaking system in your 2020 silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ecm, ebcm, tcm, tccm) had lost communication with the power steering control module. They also looked at data com schematic doc 5257308 and found modules before connector x182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.

48 Steering problem

Failure Date: 07/02/2022

I was driving and a few different warning appeared. Service parking brake, service trailer brake system, steering assist is reduced drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.

49 Steering problem

Failure Date: 05/26/2022

Electronic problem caused failure of power steering.

50 Steering problem

Failure Date: 05/16/2022

Popping and/or clunking type noise heard during hard turns at slow speeds and backing up. Seems to be a problem with the control arm.

51 Steering problem

Failure Date: 05/06/2022

Vehicle had several lights on dashboard and messages, service brake system,engine power reduced, service trailer brake controller, service esc, service power steering. Vehicle lost power steering and brakes were nearly all impossible to push…luckily I was near my house and got home safe, my family or myself could’ve been seriously hurt.

52 Steering problem

Failure Date: 04/15/2022

Right front wheel control arm broke on the interstate running 70mph with no control.

53 Steering problem

Failure Date: 01/27/2022

It seems the top suspension arm on my front passenger side broke.

54 Steering problem

Failure Date: 12/05/2021

I was going shopping and noticed my check engine light flashing, it flashed around 20 times then turned off. When I got done shopping, I started up my truck to leave and I had no power steering and the dash had service esc on it and the traction control light was on, so I slowly started to drive home with no power steering I drove around one mile and stopped for a coffee. When I jumped back in the truck the power steering was working and all lights and messages were off being Sunday (12-5-21) no dealer was open, the truck has around 34,000 miles on it this is not the first time the check engine light came on and the dealer checked the codes and it was clear I checked with my code reader and no codes either.

55 Steering problem

Failure Date: 11/28/2021

I started my truck up and the dashboard warned me with service esc and also service power steering drive with care. Steering wheel was very hard to turn obviously no matter what way. I only got like 14,169 miles on the truck. I left it sitting for about 2 hrs. And it's supposedly back to normal. No lights some how.

56 Steering problem

Failure Date: 06/15/2021

After a morning’s fishing, I drove the boat to the launch site to retrieve and load onto the trailer. Started my 2020 1500 silverado in the parking lot and went about 75 feet to the launch and retrieved the boat. While I was retrieving the boat, I left the silverado motor running. After boat pickup, drove about 75 feet in the lot to rig the boat for travel and shut off the silverado engine. After rigging was completed, started the truck and there was no power steering. The following two messages were present on the dic: “service power steering drive with care” and “service esc”. I can’t believe that this truck with less than 2800 miles was exhibiting such a major problem. Restarting the tuck multiple times did not clear the error messages. Since I live about three miles from the lake, I decided to take a chance and drove home and left the truck in the street. Called the dealer and made a service appointment. After about an hour, I went out and started the truck in an attempt to park it in the driveway. The messages had disappeared and power steering was functional. Also, I did some searching on the internet and found many other owners of 2020 1500 silverado that had the exact same loss of power steering and messages that I had experienced. The dealer informed me that although there were many communication error codes present, they were not able to find the cause of the problem. They requested that I leave the truck with them and they will try to reproduce the power steering failure. The dealer didn’t seem to care, even after I mentioned that there were many others with identical problems and surely someone in Chevrolet engineering knows of the problem and how to fix it. Their response was that they were not aware of any known documented problems like mine. I think I’m getting the run around. They still have the truck after twelve days and no solution. My wife refuses to drive the 2020 1500 silverado with such an unsafe condition.

57 Steering problem

Failure Date: 05/27/2021

Driving 50mph and the truck starts bucking, backfiring, and missing. Code appeared on the dash stating service esc. Lack of power steering and braking I parked the truck.

58 Steering problem

Failure Date: 05/16/2021

I was leaving work on may 17th and got in my 2020 silverado and started the vehicle. Immediately codes were thrown on the dash stating that the power steering was out and that the esc system needed serviced. The traction control system/esc light was also illuminated on the dash. I was unable to turn the steering wheel whatsoever. I turned the vehicle off and restarted approximately three times all of which still were displaying the codes listed above. I let the truck sit for approximately 20 minutes and the codes had cleared themselves and the vehicle was functioning as it should. I immediately drove to the dealership and had it serviced. Dealership stated there was a programming issue related to the ebcm, which if I'm not mistaken was a recall already issued for the 2019 models. I have seen many instances online of this same issue occurring and sometimes impacting the ability to brake (if vehicle was in motion at time of onset). My onset occurred at approximately 14,000 miles while in park. Since the servicing (approximately 1 week) issue has not been replicated, but I am not sure if the problem has been fixed or if the computer is just functioning properly and will glitch again at some point in the future.

59 Steering problem

Failure Date: 03/23/2021

Loss of steering . I started truck and put in drive as I was trying to drive forward I realized the steer wheel would not turn at all. I looked down to see lights on the dashboard service esc and something about loss of steering on the info screen. I cant believe this truck is not even a year old have an issue like this. I am lucky I wasn't at highway speeds or in traffic and just in my driveway. I turned truck off and restarted it and it seems as nothing happened . Everything is normal and no lights on. I tell you I am very scared and worried to drive this vehicle and cannot believe this has been overlooked by gm and the NHTSA since I have seen and heard multiple complaints about this.

60 Steering problem

Failure Date: 03/09/2021

This truck doesn't even have 7500 miles on it. It was driven to work this morning without issue and parked for approximately four hours. Upon attempting to start it for lunch hour three messages showed up in the dic: 1) �service esc�, 2) �service power steering�, and 3) �park assist off�. In an attempt to evaluate I pulled the truck forward and the available steering reflected an inoperable power steering system. I backed into the spot again and shut the truck down. I started the truck and shut it down four or five more times with the same messages presented (although park assist stopped appearing) and only on the last time did the messages go away and power steering returned.

61 Steering problem

Failure Date: 12/11/2020

Drove to sams club and returned to my truck an hour later. Turned on the truck and I had a service power steering message, drive with care warning as well as service esc. It was really hard to turn the steering wheel. I turned off the truck and pulled out the manual. After 5 minutes, I turned the truck on and no change. I kept reading and about 15 minutes later I turned on the truck again and this time the steering was back to normal with no dash messages. I drove home and scheduled an appointment for 12/14/202 with my dealer, ancira Chevrolet, san antonio, texas. I read on the internet that other silverado owners are having the same problem. My truck only had 4,529 miles when this happened.

62 Steering problem

Failure Date: 12/08/2020

Traveling at about 75-80mph, on a highway, - brakes engaged, slowing vehicle by about 15mph causing the truck to jerk as if it missed a gear. "service esc" diaglogue, traction control light, and check engine light came on.

63 Steering problem

Failure Date: 09/28/2020

After parking for about an hour started the truck and got warnings for service esc and service power steering, drive with caution. Turned engine off and on a few times, no change. Called onstar, they said they could send roadside assistance, I chose not to get the service as we were in the middle of nowhere down a single track dirt road. Drove home with no power steering, traction warning light on the whole way. Turned engine off then on again and the issue was resolved. It looks like there have been service bulletins/recalls for similar issues but nothing active on my truck with 2100 miles. Software/sensor problems like this can lead to very dangerous situations. Thanks for the work you do at NHTSA.

64 Steering problem

Failure Date: 08/12/2020

I went in the store this afternoon, when I returned to my truck and started it up I had a service power steering drive with care warning as well as service esc. I shut the truck off, waited a few minutes and restarted the truck, the warning was still there so I called the dealer and they sent out a service tech and service mgr, they couldn't figure it out and had it towed to back to the dealer the truck only has 1400 miles on it.

65 Steering problem

Failure Date: 08/10/2020

Was on vacation and went to eat supper approximately an hour later returned to vehicle cranked up truck and went to leave (in reverse) when I cut the wheel the truck had no power steering and so I pressed the brake and it was barely working, luckily I wasn't going to fast and was able to stop before hitting the vehicle behind me. Check esc light came on. Had to disconnect the battery to reset the computer.

66 Steering problem

Failure Date: 08/05/2020

The following all takes place while driving the vehicle on the interstate and city, at higher rates of speed and when traveling at a slower speed - which is an extreme danger - every dash warning light came on and warning messages flash (brakes, steering, trailer, fuel, etc) roll from message to message, brakes get soft and hard to stop, truck tried to stall and slowed down like it was losing power (this happened while rolling at 45 mph), ac stopped working (fan working but cold air stops), truck lunged forward while engaging the brakes to slow down at a red light, steering definitely stiffer due to lack of power assist. These same messages and warning lights will also continue to flash when the truck is parked. This issue started at 3300 miles on July 8th, then it happened again July 24th, then again Aug 4th/5th.

67 Steering problem

Failure Date: 08/01/2020

I'm not sure what to call most of this but my truck has been vibrating when getting up to about 50 mph. When putting in gear it shows you put it in the gear wanted put doesn't register sometimes and perks you and clicks. The entire front end grinds,pops and clicks when turning forward or backwards. When doing the steering wheel will get stuck and want turn for a split second in turn causing steering to be misaligned causing you to basically steer the wheel in an unnatural position until you stop put it in park then proceed to drive again. I have had these issues since we bought the vehicle brand new. We have to get an alignment and balance rotation like every 6 months for it to only help for a about a month to not be as bad.

68 Steering problem

Failure Date: 08/01/2020

I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year.

69 Steering problem

Failure Date: 07/19/2020

Started the engine and had no power steering. I had a message that said service ecs I believe. Power steering has started working again since.

70 Steering problem

Failure Date: 06/07/2020

On two separate occasions: on the highway at speeds of approx 50-70 mph, the power steering feedback while moving through a left curve failed. The wheel did not react back to the center when the steering wheel was "let go". The steering wheel felt "dead" and stayed in the left turn position. When coming out of the left turn/curve, the wheel had to be forced back to center. Pulling over and turning the truck off and then on, seemed to fix the issue temporarily. Feels extremely unsafe.


Other Steering related problems of the 2020 Chevrolet Silverado 1500


Silverado 1500 Service Bulletins
Silverado 1500 Safety Recalls
Silverado 1500 Defect Investigations