Warnings problems of the 2023 Chevrolet Silverado 1500

On 4/09/26, while visiting friends near the border in [xxx] from [xxx] and driving on a dry paved road we lost the ability to stop the truck and engage the brake system. To avoid a crash, I drove the truck up onto the sidewalk and closed my eyes. Fortunately we did not crash into stopped cars but the truck does not work and it has body damage to all sides. Now when the key is in forward collision system unavailable, service traction control and service esc shows on dash. Truck is unsafe and a hazard on the road. A call to gm has been made waiting on a response. Gm case#xxx. Truck is 2023 with 62k miles. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The forward collision light glitched out and I had to reset the fuse to get it back. The orange light stayed on until I fixed . The truck is only 3 years old and only has 017314 miles on it.

Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple carplay will intermittently not connect.

Took truck to dealer for oil change 05/28/2024. After service was completed truck was returned with forward collision avoidance warning light activated. Spoke with service advisor who had no idea how to reset sensor. They cleaned windshield at camera location and still not reset. Took vehicle home and discovered cruise control was also disabled. Had to make another service appointment to have forward collision avoidance and cruise control repaired.

Vehicle has experienced repeated electrical and safety system failures since purchase in 2023. Affected systems include forward collision warning, blind spot monitoring, parking sensors, cameras, and infotainment. Failures include complete loss of camera functionality (rear and front), infotainment system shutdowns or resets while driving, loss of audio, and volume malfunctioning (including sudden increases or no response). The vehicle has also generated false safety alerts, including forward collision warnings and blind spot alerts when no hazard was present. These issues have occurred while the vehicle was in operation, creating safety risks due to loss of visibility systems and unreliable warning alerts. In multiple instances, the system would become completely non-functional for extended periods, sometimes lasting days or weeks, before temporarily returning. The problem has been reported to a dealership multiple times and has been inspected and serviced. Repairs have included software updates and component-related work; however, the issues have continued to persist or reoccur. The failures are intermittent but recurring and have not been permanently resolved despite multiple repair attempts. The condition reduces driver confidence and creates unsafe operating conditions due to unreliable safety systems and loss of critical features while driving.

The automatic emergency breaking never worked. I took it to the dealership and they told me the computer didn't show anything wrong. I could tell the safety features weren't behaving properly though. While I was driving the breaks completely failed. Luckily I controlled the vehicle to a stop. Every light on the dash was on. I turned the of and restarted it. When I did the break peddle pumped repeatedly on its own hard back at me and made an awful noise. The check engine light came on and stayed on. From that point I tried to get to a safe location to call a tow truck to take the truck back to the dealership. While I drove I managed to get some video of the detection system as I closed distance to the vehicle ahead it saying the gap was widening and the car right in front of me would disappear. Then as the vehicle would pull away, the sensors would say the gap was closing. My safety and others was absolutely put at risk. If anyone would have been ahead of me when the breaks failed it would have been a deadly colission. After I told the dealership there was an issue and they told me I was wrong, then this happened, they have confirmed there is a problem and have had the truck for over a week trying to repair it. It has not been inspected by the manufacturer, police, or insurance reps. There was no warning lamps prior to the failure. The only symptom was that the safety features that were stated to be on the vehicle never worked. The truck was specifically marked to have automatic breaking, safety assist, front pedestrian breaking, following distance indicator, and forward colission alert that never worked on a brand new vehicle that never worked from the day I purchased the vehicle. I did report it by calling and even bringing the truck in to be looked at and I was told there was "no issue" by the dealership. Then the break failure took place.