Six problems related to dashboard failed have been reported for the 2004 Chevrolet Silverado 2500. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Chevrolet Silverado 2500 based on all problems reported for the 2004 Silverado 2500.
Notice sent out after my vehicle exceeded warranty,instrument cluster failure,7yrs or 70,000 miles ,letter sent out Nov 2007,80000plus on my chev truck at time of recall,gm still having problems instrument cluster,now they want $500-$650. 00 to repair what a joke,last chev vehicle I purchase!!!!!!!.
One by one, the gauges on the dash have stopped working, starting with the engine temperature gauge. Then the fuel level gauge, speedometer, tachometer, oil pressure, and finally the transmission temperature gauge all went out, leaving only the battery voltage meter working correctly. I know at least three other people living within 20 miles of my house that have also had this problem with their 2004 silverados.
Oil pressure gauge quit working in about 2009. Took into dealership and was told we were 4,000 miles past the recall of the cluster. Very expensive replacement!! since that time the speedometer quit working, the tachometer quit working. Very scary to be having to rely on temperature gauges that I hope are working correctly still, and a gas gauge that hopefully is also working correctly. I cannot believe they did not submit a full recall and replacement of this instrument cluster without an expiration on it. Seems like this is a huge safety issue to me to have non working gauges due to a factory defect!!.
Gm pick up trucks have what in my opinion is a safety issue with instrument clusters failing. One can be cruising along and all of a sudden the speedometer goes crazy. Mine registers 120 mph at all times. It puts one in unknown territory when in heavy traffic not to mention not knowing when one is speeding. Further one does not how much fuel they have or if their vehicle is overheating. Gm sent letters to owners of these vehicles indicating that they would replace the cluster if it went bad before 72000 miles. They know that any or all of the clusters are prone to failure and gm should be required to issue a recall and correct this problem at no cost to the owner. The local gm dealer tells me that it is about a $300. Fix. Gm should not be allowed to get away with selling vehicles with such potential safety issues.
Taking my son to school and while driving past the high school, I noticed my speedometer was showing me driving over 70 mph. Concerned that I was traveling too fast and worried about getting a ticket, I slowed very drasticly to slow down to the posted (during school hours speed limit), causing a near traffic accident from vehicle behind me. Mean while, young high school student were distracted while crossing the road because of my abrupt speed change. After slowing down, I notice that while almost stopped, my speedometer was continuing to show speeds over 50mph. This all happened with my milage showing around 85,000 miles. The next day, I recieve a notice from gm saying that the vehicle may experiance speedometer problems and that gm will repair the problem with vehicles less than 70. 000 miles. Since then I have been to the dealers and have heard price from $750 to $1200 to fix the problem. I have been driving very careful and been waiting for gm to recall all trucks with the problems. I am tried of waiting and feel that I am at risk for not having the proper speed shown. Meanwhile, my oil pressure gauge is failing which cause enging alarm to sound and I can no longer trust my fuel gauge because it will show half full when it is completely empty. These are all safety problems in my eyes.
Instrument cluster failure. The cluster failed within the first six months and was replaced under warranty. The replacement cluster failed a year later. The service writer told me that they repair the clusters they replace and sell them as new. I was also told that they repair the specific problem with the returned cluster and that the clusters are subject to fail again. If the cluster is replaced as new it should be a new unit. I was told that the replacement cluster was sold without warranty and that it could fail again. The tech that worked on my truck said that he replaces these clusters often.