Integrated Trailer Brake Control problems of the 2024 Chevrolet Silverado 2500

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that the trailer brake control module failed to operate as needed while hauling a trailer, causing the trailer to lose braking capability. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the trailer control module was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 63,500.

The contact owns a 2024 Chevrolet Silverado 2500 used for hauling a 2024 grand design RV. The contact stated that on several occasions while towing the trailer, the messages that the "trailer brakes disconnected "and "trailer brakes reconnected" were displayed but disappeared every 5 minutes. The vehicle was taken to the dealer; however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.

See attached document for complaint.

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving 65 mph hauling a trailer, the brake control disabled message was displayed. There were no warning lights illuminated. The contact decelerated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake lights became inoperable. The service trailer brake system warning light was illuminated. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the trailer was replaced with another trailer; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the message "check trailer wiring - trailer brakes disconnected" was displayed on the instrument panel. The contact stated that the failure caused the trailer brakes to fail to engage as needed. The vehicle had been taken to the dealer and it was confirmed to be a known failure however, the cause of the failure was not found. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.