general problems of the 2024 Chevrolet Silverado 2500 - part 1

Power tailgate opens and closes by itself. Safety of others is at risk if materials fall out on the road while driving if the tailgate opens by itself. There has been a recall for this but my truck VIN is not included yet had the same issue. No warning when tailgate started having issues.

Batteries being drawn down from a parasitic draw. Tailgate won’t operate from outside the truck and infotainment system malfunctioning also lights flashing periodically. This is the second time in about a month this has happened. The first time the dealer said I had bad batteries so I replaced both of them with napa batteries. Waiting to hear from the dealer now on the findings this time.

I was leaving my farm property after loading my truck and tailgate and drove home 20 miles. At some point in the drive my tailgate dropped and fell onto the trailer tongue. This caused damage to my tailgate. I have called the dealer and they informed me there was a recall on the tailgate latch but they completed the work on the recall defect. I am questioning this and want to understand what to do now. I don't trust the tailgate and the truck has no warning system for when the tailgate drops like a door open signal.

The check engine light goes on continously and it goes to limp mode. The truck cannot be driven daily and most of the time is in the dealer fixing the updates or computer. It is not an equipment problem but a computer problem.

Transmission lags and slips while over reving the engine. A local gm dealer has confirmed transmission issues and slippage.

Instrument cluster stopped working, I have no speed or fuel remaining indicators. Dealer completed software recall work which did not fix the issue. Replacement is on back order so I am unable to drive the vehicle for an unknown amount of time.

Truck keeps losing trailer brakes, intermittent as I am towing a 10,000 lb camper. Very unsafe.

While pulling my vilano fifth wheel trailer to alabama from my home state of texas the driver information center alerted me that the trailer brakes were disconnected. Then a short while later it alerted that trailer brakes were connected. This situation continued for the entire trip to alabama. When the info center indicated trailer brakes were disconnected, they were indeed not working. Several times I almost rear ended cars stopping in front of me. (the vehicle had a recall notice urging to take it in and replace the brake module shortly after purchasing it. I did this. ) once I arrived in alabama I took the vehicle to the Chevrolet dealership in foley, alabama to check the braking system. They told me there was no problem with the braking system. I retrurned to my home in little elm, texas with the problem occurring the entire trip. I finally made it home and today took the vehicle to james wood Chevrolet in denton, texas to have the braking systme checked again. They told me there was nothing wrong with the braking system. The service writer did say that because the trailer has led lights the braking system does not recognize the voltage from the trailer and that is why the brakes are disconnecting. Please help me find out how to correct this extremely dangerous condition while I am towing my 16,000 pound fifth wheel trailer.

Very limited while driving in the dark cause head lights go off and can’t drive in the rain or snow cause wipers turn off not save for my family and I and other drivers on the road thai all happen, after the dealer (lithia Chevrolet of redding, CA) performed gm recall programming on the serial data gateway module (sdgm) and related software updates, my truck began having serious electrical failures. Immediately after the recall work, all exterior lights, interior lights, and trailer lights began flickering on and off while driving. The windshield wipers also pause or stop for a moment when this happens. None of these issues existed before the recall. This appears to be a module reset or corrupted calibration caused during the recall reprogramming. Gm has already told NHTSA that they have hundreds of field complaints about flickering headlamps on 2024 trucks, and they identified lighting flicker as a safety defect. My symptoms match those issues exactly. The dealer refuses to accept responsibility, saying the recall is “closed,” but the electrical failure only began immediately after their programming. This is a safety hazard when driving at night or in the rain, and it affects the trailer braking/lighting circuits as well. I have an active gm case opened for this issue. The truck is unsafe to operate in this condition. I am requesting that NHTSA investigate whether the recall programming is causing electrical module failures and whether additional action is needed.

Intermittent loss of trailer brakes. Trailer has small break away battery.

Intermittent lose of trailer brakes.

My trailer brake controller routinely does not allow me to adjust the brake gain. Multiple times (and on recorded video), I’ve had instances where I could not increase gain while hauling heavy loads in the trailer and this has caused me to lose my ability to stop the vehicle effectively. This has nearly cause accidents a few times while hauling on the interstate, and down my mountain road. The driver must be able to adjust trailer gain at any point while operating the vehicle. This issue has happened with multiple trailers. I’ve taken the vehicle in multiple times and had the brake controller components replaced but this issue still exists and the dealerships are unable to resolve. I was informed I have trailer issues even though this only occurs in this vehicle while towing and not other vehicles pulling the trailers. This is a major safety issue and will cause an accident if it isn’t resolved. My only option at this point is to purchase an aftermarket brake controller as my factory brake controller is unsafe. I have multiple videos of this issue and nearly had the trailer push me over my mountain from the issue. This issue has happened since I purchased the vehicle and continues to happen. There are multiple service records which show I requested the brake controller to be fixed. This isn’t a one time date or speed. I’m unable to upload videos I’ve taken on my phone but I can send them in. Reach out to nickrone99@gmail. Com for videos. The manufacturer and service centers aren’t helping resolve this.

Intermittent lose of trailer brakes. Dealerships are unable to duplicate issue, will not replace under factory warranty. Chevy has not issued a recall for this specific VIN. But other 2024 chevy 2500 have had recalls for it. Would like a recall for my VIN die to this being an issue if an accident occurs. Traveling with multiple 10k pound trailers and no brakes.

Intermittent lose of trailer brakes. Dealer failed to diagnose and fix issues. Stayed if they can not replicate it, they will not warranty it.

Intermittent lose of trailer brakes.

Trailer brake control module in vehicle will have intermittent loss of trailer brakes. Dealership stated they will not fix the issue if they are unable to replicate it. Even with video or picture evidence. Dealership has been uncooperative during the process.

Vehicle’s braking system for the trailer constantly disconnects while driving. The trailer will then lose all braking capabilities. Multiple service trailer brake system, check trailer wiring harness, trailer brake connected messages. Issues started shortly after purchasing the truck new at only 55 miles on the odometer.

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while the vehicle was stationary, being driven, or parked, the audible alerts failed to operate as needed. The contact stated while the vehicle was stationary, the audible chime failed to sound whenever the doors were opened, or the seat belt buckle was unlatched. No warning light was illuminated. The vehicle was then taken to a dealer where it was diagnosed with an intermittent loss of audio. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 7,400.

I bought my track about a year ago. Within the first week of owning it. Multiple times a week, when I start it there is no sound. No radio, music, blinkers, etc. Absolutely no sound. Some of the time once I get to where im going, turn it off. Once I start it again it's back. The other times takes a couple times to hear it again. When I asked the dealership, I was told it's a known issue. 9 months later it still does it. Some weeks once or twice. Other weeks up to 10 times. I pd alot of money for my truck and yes I expect it to have no problems like this.

While driving with a trailer connected the display in the truck will say trailer disconnected. Then the light will go away and come back on. The trailer plug and the trailer are connected and the plug is tight. When this happens the trailer braking system is disabled (trailer has no brakes) I can plug the same trailer to Ford or Dodge with no issues. Have had the chevy to the dealer 4 times now and they are unable to duplicate the problem. I have researched the problem on the internet and there are a lot of discussions of other people having the same issue. GMC has replaced the trailer control module, but this did not fix my problem. I am at the point the dealer and GMC are giving me the run around. I bought this truck for commercial use and frequently haul trailers. It is very unsafe when the brakes on the trailer are disabled.

Charging system failed the system failed with no warning, we were traveling on a country curvy road and about to descend a grade. With the charging system failure, the truck lost power to brakes and steering. It's at the dealer, being inspected etc. No warning lights or message until the failure occured, then a battery light appeared and a charging system failed message.

When pulling trailers I frequently get warning to check trailer wiring. I have gotten this warning with every trailer I have towed to include, my travel trailer(camper), livestock trailer, car hauler trailer and enclosed cargo trailer. It is intermittent but frequent. I am unsure if trailer brakes will engage during this failure.

While towing our camper that has solar power our trailer brakes would randomly disconnect. Sometimes for a few seconds but several times for several minutes. After checking all wiring, doing some research and trial & error we discovered that it is a problem with the truck and the solar on the camper that is making the brakes disconnect. This happens randomly but quite often and it happened to us several times while towing in the mountains of colorado. It is definitely a safety hazzard to not have the trailer brakes. We have towed the same camper with other trucks including the 2023 chevy that we owned before this truck and have never had a problem.

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving with a travel trailer attached to the vehicle, the brake system would intermittently fail to operate upon depression of the brake pedal. The contact stated that the "check trailer wiring" warning message would initially appear on the instrument panel soon followed by the "trailer brakes connected," warning message. The vehicle had been taken to a dealer; however, no defect was found with the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 1,700.

Truck sends safety lights on dash one day and the next day they go off. Truck is running rough and has subpar fuel mileage driving 55 to 65 miles per hour. Esc light comes on and steering wheel changes sides to drive straight. Information screen goes black and flashes while driving. I have been in contact with GMC and they said I have to report to you before they will do anything. There was a recall for my type of truck for poor fuel consumption but my VIN was not included. I feel my truck has fell through the cracks and is in need of serious repairs. 72k for this truck and now I am having nothing but problem I feel used. . . Please help! thanks , [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The integrate trailer brake control system malfunctions when a trailer equipped with solar panels is hooked up. I recently rented a newer travel trailer and kept on getting a warning that the brake control system was disengaging. Every 30-60 seconds the system would connect and the quickly disconnect. I troubleshooted by hooking up a trailer without solar and the brake controller worked as intended. I also troubleshooted with the trailer by hooking up a 2015 Ford f-350 and the trailer brakes worked as intended. This is a known issue among the 2024 chevy 2500 and 3500 owners that have reported the same issue. Replacing the trailer control system does not fix the issue.

I kept getting “check trailer wiring” messages followed by a “trailer disconnected” message while towing a trailer and the trailer brakes would not engage. The trailer would “reconnect” and then “disconnect” constantly while driving. I lost my trailer brakes while trying to brake down a hill. Not having working trailer brakes is extremely dangerous.

Instrument cluster screen blinking on/off and showing "service instrument cluster" message. Lost all indications of speed, warnings, gauges, gear selection. Could not tell if vehicle was performing correctly. All sensors appeared to be working, but indications to driver missing.

If our trailer is plugged into the truck the warning "check trailer wiring" pops up. The warning ("check trailer wiring") would display and then the message "trailer connected" would generally happen. The trailer breaks disconnect during this time making it extremally dangerous for us and anyone else on the road if we need to stop quickly. This is not an issue with our new trailer as we pulled it with a 2017 silverado with no issues.

I would like to report a hazardous issue with the 2024 Chevrolet silverado trailer braking power mode. The trailer braking system turns on and off when the loaded trailer is connected; this represents a security hazard since this truck is used for work and we move heavy pieces of metal and glass. This issue was reported several times to the dealership lou bachrodt Chevrolet in coconut creek, FL. Also, the manufacturer provided a letter indicating the replacement of some parts. As indicated, I took the truck to lou bachrodt Chevrolet in coconut creek, FL, on [xxx] for the corresponding service; however, the truck is still presenting the same issues. We tried different trailers, including a u-haul trailer, and still had the same dysfunctionality. Please advise how to proceed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Pulling my 5th wheel camper and the trailer braking system goes in and out. It says, "check trailer brake wiring" and "service trailer brake". I have pulled same camper with a 2020 Chevrolet and didn't experience any issues. I have found some forums discussing that it's a gm problem with a service bulletin from gm #6379278 stating gm is working on the issue. This is a very concerning issue especially when towing over 10,000 lbs.

The vehicle has, on numerous occasions, gone into a "check right front turn lamp" or "check left front turn lamp" while operating the turn signals. Vehicle then goes into "hyperflash" on the turn signal indicating a fault when the error message appears and renders the signal non-functional. Vehicle does not return to normal until it is shut off and restarted. Vehicle was taken to dealer for service on this item, the computer was re-flashed with latest software but problem persisted. Dealer indicated they believed there was no issue with the turn signal lights, it was a software issue in the truck. Servicing dealer is jim norton Chevrolet in broken arrow, oklahoma. I have noted others in internet research with the same model of truck and similar led lighting equipment experiencing the same fault.

Trailer brakes disabled intermittently. Problem is not with trailer it is the truck. Took it to dealer they could not repair said that general motors is working on a correction. This is dangerous if trailer brakes are not engaged it will push the truck.

When my fifth wheel trailer is attached via the seven pin plug, the truck intermittently fails to recognize the trailer and I get a warning "check trailer wiring. " when I get that warning, the integrated trailer brake controller fails to activate the trailer brakes. After a while I get the message "trailer brakes connected" and then the trailer brake controller activates the trailer brakes. This problem does not occur when the trailer is attached to a different truck. Apparently this is a well-known problem that gm has failed to correct or inform customers about. . Read more...

When towing my travel trailer with the 2500hd, the electronic trailer brake randomly connects and disconnects while driving. This results in the unsafe operation of the trailer because the brakes aren't functional and puts others at risk if stopping was required during the outage. Gm/chevy has created document #6379278 which admits that this is their issue but they don't seem to be providing a fix.