Table 1 shows two common tire related problems of the 2020 Chevrolet Silverado 3500.
| Problem Category | Number of Problems |
|---|---|
| Tire problems | |
| Tire Tread/belt problems |
Tire size lt275 65 r20. Driving on interstate Sunday September 24, 2023 the driver's side back tire blew out causing damage to the rim and side panel of the truck and bumper. We were pulling a 35 foot fifth wheel. We were able to successfully pull over to shoulder but had to wait over an hour for help. The blow out did do some damage to the fifth wheel also. Felt very unsafe until georgia champs arrived behind our camper. Our truck had about 16,000 miles on it and the tires. Last October the passenger side rear went flat (12,000 miles on the tires) and were able to pull over before a blowout. There we were stuck for about 3 hours on an interstate and had to change the tire ourselves because couldn't get someone out and felt unsafe waiting any longer. Both tires were on rear of truck and the blowout left over $6000 damage according to the estimate not including damage to the RV. We had no warning alert on the truck and a goodyear salesman said the tires were not defective. But, we did not run over any apparent road hazard. We felt unsafe and were lucky the blowout didn't cause us to lose control of the truck or RV. Seems hard to believe this can happen twice in less than a year with pretty new tires. We always inspect the tires and make sure the tires are properly inflated according to the truck specifications.
The outside tread separated without a drop in air pressure or without any warning, other than a wobble before the tire blew out. This occured at 65 mph (posted speed limit) on a busy interstate. I was only able to avoid a wreck because I was traveling in the right lane and was able to immediately pull off the side of the road. The tire destroyed my inner wheel well and outer trim, causing over $1,400 damage. The tread flew into the left lan and was run over by every vehicle traveling in the left lane. I turned the tire in to the general manager at the williamsburg goodyear store, william wallace. He gave me the number to call for goodyear claims. I called the number twice during business hours 1:00 pm to 2:00 pm cst only to reach a voicemail that said they were on their lunch break. The voicemail did not give an option to leave a message. I reported this the next day via email to william wallace. He said he would give goodyear claims my telephone number and email address and they would get back to me. I have not heard back from goodyear. My insurance company has photos of the damage and paid $1,200 for the damage and I paid $200 for my CO-pay to have my truck repaired. I have photos of the tire and damage that I can provide. Because I have zero faith in a tire that blew without warning with 41,800 miles on a 55,000 threadwear warranty, I purchased 4 new tires from another manufacturer. William wallace said this tire was discontinued and wasn't available to replace the blown tire even if I wanted to replace it.