Hatchback/liftgate problems of the 2005 Chevrolet Suburban

The contact owns a 2005 Chevrolet Suburban. While attempting to use the rear hatch of the vehicle, the rear hatch failed to open. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 136,210.

Rear hatch of my 2005 Chevrolet Suburban failed to open. There is no device inside the vehicle to effect escape, if involved in a crash that would affect opening of any of the four side doors, and quick exit mandatory. I am a retired jersey city firefighter, and did not realize the safety issue.