Body problems of the 2011 Chevrolet Suburban

The dashboard is falling apart and should a crash happen chunks of plastic could go flying through the interior. The upper dashboard right below the windshield cracks and falls apart. When moving or going over a bump it makes noise rattling around. Tried to go to the dealership but it's not covered as the vehicle is just out of warranty.

The contact owns a 2011 Chevrolet Suburban 1500. The contact stated that the dashboard where the air bag compartment was located was fractured in two separate locations. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.

I have one large spider crack above the instrument cluster and another crack next to the passenger side air bag in the dashboard. This poses a very like impediment to the safety and function of the airbags in a wreck.

Driving with a travel trailer in tow in I-81 in NY on 6/15/16 we suddenly had extreme sway. My car/trailer had very good hitch/anti-sway devices. Without much notice, I lost control. I believe the frame supporting the hitch receiver failed causing a bad accident resulting in total loss of our tow vehicle and our airstream 25 foot travel trailer. I am a very experienced driver with this combination of tow vehicle, travel trailer, and hitch configuration. The onset and magnitude of the sway (violent) caused me to lose control as we were going 65 mph on the interstate highway. I have towed this same configuration for tens of thousands of miles with no instances of problems. Something drastic happened! I was passing a slow moving car , so was in the right lane heading south when I started to sway. I reached for the brake controller in an attempt to apply the trailer brakes. The sway drastically accelerated to the extent I was unable to reach the brake controller due to the violent motion. Within a few seconds, my vehicle came to rest against the guardrail on the right side of the highway (heading north) with the trailer jacknifed/perpendicular to the guardrail such that I was blocking both lanes of the highway. I examined the hitch and trailer coupling and all seemed normal except for damage from the crash. The hitch frame of the Suburban was torn and totally ripped from the vehicle on one side.

The dash above the instrument panel is cracked.

Tl-the contact owns a 2011 Chevrolet Suburban. The contact stated that upon starting the vehicle, the dash board started to shake independently. After inspecting the vehicle, the contact noticed that there were two cracks of significant size on the bottom part of the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 43,300. Pam.

In September 2014, I noticed my dash above the instrument cluster cracking. I purchased this car as a gm certified used car with original factory warrantee in April 2013 with 60081 miles on it. In less than 5 months of ownership it developed this crack while still under factory warrantee. I took it to my local dealer with all my paperwork and they said it was not covered, nor would they replace it. This crack has developed due to no fault of my own from neglect, excess wear and tear, excess sunlight or anything other than manufacture flaw. This crack has continued to spread and due to the thin and sharp nature of the plastic, if I were to get into an accident, this would splinter and act like shrapnel within the cabin. My family's life is danger due to this fact and gm refuses to acknowledge this is an issue. Please look into this as I know many others have the same issue with even 2015 models. I am asking for the safety of my family and yours.

Began to notice a mold/mildew smell in vehicle both in the cabin and when a/c on. Vehicle was taken to gm service dealers to locate problem. Unable to locate leak at first inspection. Another gm dealership acknowledged heavy mold smell in vehicle upon entering, however unable to locate. Consumer began to search for leak and found water had accumulated under floorboard of driver's side. Carpet/padding soaked and very strong mold odor upon lifting of carpet. Dealer still has vehicle as of 12/30 and no leak can be found. Manufacturer notified that service is unable to locate and repair. Additionally, consumer provided with a 2009 chevy Suburban to drive as loaner vehicle. Found that the loaner also exhibited the same leak under driver side floorboard. Dealer was notified immediately and to investigate that vehicle leak as well.

The contact owns a 2011 Chevrolet Suburban. The contact stated that while stopped with the brake pedal depressed, the vehicle lurched forward. The vehicle was taken to the dealer for diagnosis. The technician was unable to duplicate the failure. Additionally, the rear lift gate closed on its own while the contact was standing underneath. The contact sustained bruising to her face. Also, the contact stated the vehicle hesitated to accelerate while depressing the accelerator pedal. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000.