Side/window Air Bag problems of the 2011 Chevrolet Suburban

Nine problems related to side/window air bag have been reported for the 2011 Chevrolet Suburban. The most recently reported issues are listed below.

1 Side/window Air Bag problem

Failure Date: 02/05/2018

The dash is cracked over the passenger side airbag and in the middle of the dash just above the center speaker.

2 Side/window Air Bag problem

Failure Date: 01/01/2018

Dashboard is all cracked around side airbag and may affect deployment. Dash is also cracked at on driver side. Cracks just appeared no accident, regular around town driving.

3 Side/window Air Bag problem

Failure Date: 09/01/2017

We were on a two lane road heading westbound. East bound vehicle crossed center strip striking our front drivers side of vehicle. We were on a curve in the road, traveling approx 40-45mph while other vehicle was traveling the same mph if not more. Our vehicle sustained frame damage to the front drivers side as well as all airbags deploying except passenger side airbag/in seat airbag. Airbags that did deploy include: steering wheel, drivers curtain, drivers side airbag/seat, passenger dash board, passenger curtain, middle row curtains (both sides), 3rd row curtains (both sides). Passenger sitting in front seat is an adult and large enough that the airbag should have deployed. Attached are pictures to show all airbags in front row, as well as vehicle damage and police report. I have additional photos to show the rest of the airbags if needed.

4 Side/window Air Bag problem

Failure Date: 12/01/2016

I have 3 cracks in the dash of my Suburban. 1 is in the far left, front corner of the passenger side air bag, and the other 2 are in front of the steering wheel, about 8 inches apart. My concern, aside from paying so much money for a vehicle and having the dash crack for no reason, is that the airbag being deployed on the passenger side may send plastic pieces flying at the passengers face. There is obviously a defect in the production of these dashes, as I have read other people state the same issue, in the same spots. I encourage general motors to issue a recall on this part, as it could pose a dangerous situation in the event of an accident. The vehicle was parked during the period the dash cracked.

5 Side/window Air Bag problem

Failure Date: 10/19/2015

This vehicle has been garaged since it was new yet the dash board has cracks everywhere. There are cracks around the passenger side air bag which I am concerned for my passengers safety as it may be possible if the air bag were to deploy, plastic shrapnel from the defective dash may fly and injure someone.

6 Side/window Air Bag problem

Failure Date: 08/31/2015

Vehicle developed two cracks on the top of the dashboard assembly. One crack is located on the passenger side of the vehicle, running from the forward-left corner of the passenger side airbag to the defroster vent. The other crack is on the driver side, inboard and slightly forward of the instrument panel "hump. " cracks discovered while vehicle was stationary. I understand this to be common, known manufacturer defect for this vehicle and related general motors vehicles (e. G. , GMC yukon, yukon xl, avalanche, tahoe, etc. ). This is a safety issue due to the location of the cracks potentially affecting passenger side airbag deployment, creating a dangerous shards of flying plastic in the event of a passenger side airbag deployment, the potential negative impact on the structural integrity of the dashboard and subsequent non-compliant performance during a collision, and potential dust and water intrusion into the interior of the dashboard through the cracks which would affect the various electronic components located in the dashboard interior.

7 Side/window Air Bag problem

Failure Date: 06/16/2015

Noticed the dashboard is cracked around the passenger side airbag. Have concerns that may cause a safety risk if improperly deployed.

8 Side/window Air Bag problem

Failure Date: 01/04/2015

Dashboard cracking at passenger side airbag and driver side above speedometer.

9 Side/window Air Bag problem

Failure Date: 12/21/2013

The vehicle dashboard has developed major cracks in two places. One crack is adjacent to the passenger side air bag. The other crack is above the steering column. I am concerned that the entire dashboard will become shrapnel if the airbag system was to deploy. Additionally, the entire dashboard "flaps" when the vehicle is moving.


Other Air Bag related problems of the 2011 Chevrolet Suburban


Fuel Economy of Suburban Vehicles
Suburban Service Bulletins
Suburban Safety Recalls
Suburban Defect Investigations