Steering Column problems of the 2015 Chevrolet Suburban

Steering wheel locked and failed to turn after putting into drive when leaving a parking spot. Needed to put back into reverse to release the wheel. Steering column has since been making loud popping noise during small corrections while driving straight, at various speeds. Steering has been becoming increasingly less responsive and requiring more force. Especially during breaking. Fluid level is normal.

This is the 4th time my Suburban has been in the shop. It has a cracking pop while turning the steering wheel. While the Chevrolet dealer is pleased to fix it, it keeps happening again within 2 or 3 days of short distance driving. On some of the online forums, some dealers replaced the steering rack column. Some dealers do the alignment and the problem tends to reoccur.

We have had a clicking sound in the steering column at low speeds while turning. The dealer has replaced a bushing once and the entire column the second time, the issue is back. However, even though we are under warranty we have installed a lift on the vehicle since the second repair. Even though it was addressed twice before the lift, gm now refuses to look at the vehicle unless we take it back to stock. Clearly the lift is not the issue as it happened twice before it was installed. Furthermore, there is a gm TSB addressing the exact issue, so gm is aware there is an issue with the steering column. Also, a quick search online yields plenty of similar complaints across all similar platforms from GMC, Chevrolet and Cadillac, which once again furthers my proof the lift is not the issue. Being in the steering column I truly feel this is a safety issue and an immediate recall needs to be issued to resolve this issue. I do not have documentation from the previous repairs at this time, I am working to obtain them.

When driving over a pothole or small bump, the suspension seems to let go and the car jumps very abnormally. We only had 30k miles and I believe this is a suspension problem. The shocks make a lot of noise when we go towards a pothole. We went to the dealership to complain about the shocks and they said there was no problem with the shocks. Soon after, I had to change the front left shock because the service department said it was leaking. They did not notice this in the beginning and suddenly made me pay $650 to change the front left shock. Recently, I had to go change my right shocks and pay for that too, another $700 dollar service. It is unacceptable to have both of my front shocks changed within 1 and 1/2 year. I am not the only one who has been having these problems, several of my friends have also had this problem with this model. We have all sent forward a complaint for the noise and suspension problems. I believe it can be unsafe in the future if it is not taken care of. The steering wheel makes a lot of clinking noise when turning. We went to the dealership and had to replace the steering wheel column within a mere 20k miles. The dealership did not see any problem with the shocks or steering wheel. We currently still hear a clinking noise, as if something is broken on the inside. My warranty is over now and this needs to be fixed. This should not be a problem for a car this new at all. It is unacceptable and I should not have to go to a dealership and waste time and money on it. The seat on the right hand side has cracked two times already. The frame was cracked and we had to have it replaced within the warranty two times now. This is ridiculous and the servicemen have also noticed and said they have seen this problem as well. My warranty is now over and I cannot go back for a third time to fix it if it happens.

Faulty steering column was been replaced in October 2014 (at approx. 6000 miles) and again in March 2015 (at approx 12,500 miles).