Battery Cable problems of the 2018 Chevrolet Suburban

Tl- the contact owns a 2018 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that after the failure the open right door ,roll window down and put back up warning light illuminated. The contact followed the instructions and the vehicle restarted. The contact mentioned that the failure occurred three times. The vehicle was taken to banner Chevrolet 5173, 5950 chef menteur hwy, new orleans, la 70126 (504) 302-8900 where the contact was informed that the negative battery cable over heated which caused the failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,311. Dr.