Table 1 shows one common service brakes related problems of the 2024 Chevrolet Suburban.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
The vehicle went into limp mode! everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did we had it towed to the certified Chevrolet dealer in charlevoix, michigan. They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehicle. Very frustrating! after experiencing this terrible incident will never feel safe in this vehicle!.
The contact owns a 2024 Chevrolet Suburban. The contact stated that while depressing the accelerator pedal, there was a loud rattling sound coming from the engine. The contact stated that while depressing the brake pedal, the vehicle failed to respond as intended while driving with her grandchildren inside the vehicle. The brake failure warning light was illuminated. The contact stated that the vehicle lost power and coasted and slowed down, and the contact shifted into park(p). The contact stated that the failure had occurred on two separate occasions. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,600.
I pulled on to the road and I heard a loud knocking and my vehicle started skipping and wouldn't go. The lights on the dash lit up and said, "brake failure" and "emergency brake failure" and I had no brakes. I managed to coast into a parking lot. The engine light was on. I turned the vehicle off and waited about 5 minutes and turned it back on, the engine light remained. The first time this happened I was going down the road and the vehicle started sputtering, the emergency brake light came on the dash and the car shut off. It has a rough idle when you start it. I am terrified of this car. I have grandbabies in the car with me, had I been on the highway either time I would have caused a terrible accident. The dealer says they can't get the car to do it so they can't fix anything. It has happened twice so you know it will again.
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40mph or 60+mph. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.