Carrier/rack problems of the 2010 Chevrolet Tahoe - part 2

135 problems related to carrier/rack have been reported for the 2010 Chevrolet Tahoe. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Chevrolet Tahoe based on all problems reported for the 2010 Tahoe.

36 Carrier/rack problem

Failure Date: 03/15/2017

Dashboard has been cracking around passenger side airbag area, concerning me that if god forbid an accident happened and the airbag was deployed on passenger side, shards of this cracked dashboard could be dispersed into the area, causing possible laceration or fatal harm to passenger and driver. When investigating, I found this to be very common in this vehicle make and model, with many many people( thousands of them) posting pictures and describing the same issue in "the exact same spots"!!!!. Also, the cracks seem to happen over the steering column in addition to the passenger airbag, causing more safety concerns that driving components could now be exposed to damaging heat and ice rays affecting driving safety. I have brought this issue to gm dealership where I purchased car, and they have ignored me. I have also called corporate, and they have also offered no assistance. There is approximately 20,000 people on a web forum called "change. Org. ", that have explained identical concerns for airbag safety with these cracking dashboards, and the petition has even been brought to gm ceo attention. I am concerned for my families well-being and lives, if ever I was in an accident where these airbags deploy. The cracked dashboard in that area could be a potential lethal weapon causing harm. Thank you.

37 Carrier/rack problem

Failure Date: 03/10/2017

The dash board in my 2010 Tahoe is crack into pieces. I am truly afraid that if I had a accident that pieces of the dash can really do more damage!.

38 Carrier/rack problem

Failure Date: 03/07/2017

Our dash cracked in two different spots; surrounding the airbags on the passenger side and in front of the instrument cluster. Our main concern is if the airbag deploys, there will plastic shrapnel that will fly out. It was not cracked due to negligence, it is a well kept vehicle that is not driven offroad. Apparently this is a common problem that chevy is having.

39 Carrier/rack problem

Failure Date: 03/01/2017

The dash board has 4 different spots that it is cracking and keep forming new cracks all the time why isn't there a recall on this could the sharp pieces from the dash puncture the air bag and not let it properly inflate to save a persons life or is this not a concern to Chevrolet.

40 Carrier/rack problem

Failure Date: 02/26/2017

The dash board is cracking and falling apart. The vehicle is parked inside the garage daily. For what these vehicles cost, the dash shouldn't be falling apart. Very sad on gm's part.

41 Carrier/rack problem

Failure Date: 02/17/2017

Dash board cracked in two places. One near passenger airbag and the other is above the instrument panel. No accident and cracks causing loose dash board. Noticed cracks when rattle sound while driving 2/17.

42 Carrier/rack problem

Failure Date: 02/07/2017

Dashboard has two cracks one located above steering and passenger side air bag.

43 Carrier/rack problem

Failure Date: 01/31/2017

In December of 2013 I discovered two cracks in the dashboard of my vehicle. After much discussion with the dealer, the dash was replaced under warranty and I paid $100 plus $9. 25 in tax for the replacement. In January 2017, the replacement dash has cracked as well. The crack is allowing the dash to bow and you can see the mechanics under the dash.

44 Carrier/rack problem

Failure Date: 01/03/2017

I am the 2nd owner of my 2010 chevy Tahoe z71. I love the vehicle but recently, the crack that was once a small minute crack above the driver side dashboard has dramatically become larger. When I start my car, there is always a popping sound of the plastic as the dashboard cracks. There is also another crack near the passenger side airbag which concerns me. I recently went to my local dealer who I purchased the vehicle from and they told me to "contact gm and express your concern". That doesn't seem to solve a problem especially if internet search has shown an excessive amount of owners who are experiencing the same problem. This needs to be fixed by a recall by gm.

45 Carrier/rack problem

Failure Date: 01/01/2017

The dash in my Tahoe recently cracked, & upon looking on the web, appears to be in the same place as many others' issue. I'm not sure when the crack happened (driving, parked, etc. ), but it became visible to my attention the other day after some cold evenings (cold for san francisco bay area). I use a sunshade when possible. It is a regular driver. Image below is not my vehicle but almost an exact placement version for reference.

46 Carrier/rack problem

Failure Date: 01/01/2017

Takata recall has been an ongoing, unresolvable issue since it began. The dealer has no insight as to when, if ever, it will be fixed. They say to keep watching the NHTSA/gm boards for updates. Other issue is the dashboard & its cracking. I had filed with the NHTSA in 2017 with the original crack that happened by the passenger airbag (your tracking number assigned by NHTSA for this issue is 10939141), but am adding this site now. Additionally, the dash has cracked behind the driver's "pod", connections have let loose for the middle portion of the dash allowing it to flap over bumps & the latest is the new metallic rattle that has begun somewhere behind the instrument cluster/dash area. I haven't had any cracking off of shards, but as the truck was regularly garaged, parked in a parking garage at work, & now in a carport, it's frustrating to have things occur without the blazing sun to contribute. Unlike others, I haven't had major cuts or flying pieces, just small cuts to fingers when I forgetfully am wiping down the dash. I've spoken with the dealership multiple times as things have progressed on the dash & initially they said it was unfortunate & to watch the original one (passenger airbag area), but as there are now more issues with the dash, they say to take it up with gm directly. I haven't started that process yet, but as the airbags & the dash are a never-ending issue, I will make an attempt to start.

47 Carrier/rack problem

Failure Date: 12/29/2016

The dashboard has cracked over the airbag and if the airbag deploys there will be shards of plastic propelled as shrapnel throughout the car. The crack appeared after using the defrosters on a cold day. There was no impact to the dashboard nor any weight placed on it. It was just a "crack" sound and it appeared.

48 Carrier/rack problem

Failure Date: 12/16/2016

The dashboard of my chevy Tahoe has become cracked in multiple places. One of the cracks goes from the windshield to the front of the dashboard. The cracks seem like a safety hazard specifically in the event of a car accident. In a car accident the cracks may impede the operation of the airbags or allow portions of the dashboard to more easily become projectiles which could cause injury to myself or passengers in my vehicle.

49 Carrier/rack problem

Failure Date: 12/15/2016

The cracking dash, in my opinion, on a 2010 chevy Tahoe has been a long running issue that the manufacturer has not been held accountable for. Aside from the physical appearance and sagging, I feel that in the event of an airbag deployment there would be more chance for improper inflation or fragments from already broken dash becoming projectiles. The blind eye that has been turned to this issue from the powers at be is astonishing. I believe the consumer has been done an unjust service while the manufacturer is getting away with not having to correct a safety fault.

50 Carrier/rack problem

Failure Date: 11/02/2016

Dash is cracked with sharp plastic shards protruding around air bags and instrument cluster.

51 Carrier/rack problem

Failure Date: 11/02/2016

I noticed that the dash in my 2010 Chevrolet Tahoe ltz is cracked above the air bag on passenger side. I also have read where this is something that is happening to lot of Tahoes , suburbans and yukons etc. This should be unacceptable for the amount of money I and many other people spend on these vehicles . Something should be done about this. My Tahoe stays garage kept out of the sun and this still happened.

52 Carrier/rack problem

Failure Date: 10/03/2016

Dashboard cracking. Possible compromising the air bag functionality.

53 Carrier/rack problem

Failure Date: 09/21/2016

My dash board surrounding the air bag has cracked.

54 Carrier/rack problem

Failure Date: 09/08/2016

Same crack in dash as 1000's of other owners of Tahoes. Gm refuses to claim any responsibility and is asking $1200 for the replacement. This is a safety hazard as it is cracked at the air bag.

55 Carrier/rack problem

Failure Date: 09/06/2016

�takata recall� it's been a consistent down fall of my dash around my air bag. Their is a gaping hole above my airbag now. The service gentleman at autonation stated if the shrapnel from the air bag does not get you, your dash board shrapnel will! last January I simply wiping my dash down sliced open my hand requiring stitches. I made a appointment for my airbag replacement they knew exactly why I was driving there to drop my vehicle off but once I arrived I was told there is still no part available. The technicians are not allowed to disarm the arm bags. In motion the entire dash vibrates, the smallest bump caused pieces to fall off, going over railroad tracks a chunk broke off and hit me in my right eye. I fear for the safety of my children which my 4 year old also cut the side of her arm on my dash. The date below if around when I recieved the airbag recall.

56 Carrier/rack problem

Failure Date: 09/01/2016

Dash has cracks on it. If the air bags deploy it could send shards flying. Compromise the air bag integrity.

57 Carrier/rack problem

Failure Date: 08/28/2016

Drivers side dash is cracking two places and spreading higher towards the instrument cluster. Happened between 8/26/16 8/28/16. Happened while I was driving on a city street. Above the center speaker in the middle of the dash the plastic clips that hold the two piece dash together also broke to. I'm worried that it'll get worse and possibly come loose. Between the two cracks the plastic is fairly loose. I've read a lot of reviews about this issue. From 2007 to 2010 Tahoe's are the worst.

58 Carrier/rack problem

Failure Date: 08/28/2016

Dashboard cracked, broken pieces fell inside, dashboard has a hole in the middle. Crack in dashboard is expanding.

59 Carrier/rack problem

Failure Date: 07/23/2016

2010 Tahoe lt - garage kept since bought in 2011 - dash has cracked at the top left of the passenger side air bag. This poses a significant risk if the passenger side airbag were to deploy. Looking for solutions to get this fixed. Vehicle was parked in the garage and was fine, the next morning the dash was cracked.

60 Carrier/rack problem

Failure Date: 07/06/2016

Dashboard cracked by the odometer and the passenger side airbag. This occurred while the vehicle was sitting at a red light.

61 Carrier/rack problem

Failure Date: 06/16/2016

The dashboard of my 2010 Chevrolet Tahoe is cracked from above the steering wheel in 3 areas th the corner of the passenger airbag.

62 Carrier/rack problem

Failure Date: 06/08/2016

Takata recall, the dashboard is cracking and shattering into small pieces and when you use the defrost the little pieces of debris start flying everywhere including the drivers face. And it's very annoying and distracting. Thanks for any help.

63 Carrier/rack problem

Failure Date: 06/05/2016

Large cracks on driver and passengers sides of the front dash. Vehicle always garage kept and taken care of. Why is this not a recall? I have read numerous complaints regarding the same problem.

64 Carrier/rack problem

Failure Date: 05/01/2016

Chevrolet Tahoe 2010 25780 miles on vehicle. Owned since new. Cracking dashboard. Dash cracked at corner of passenger airbag and above instrument panel. Plastic at cracks is shape and a safety hazard. If air deploys, unsure if remainder of dash with come apart exposing occupants to flying or impacting sharp shards of plastic.

65 Carrier/rack problem

Failure Date: 04/25/2016

Cracked dash could affect the safety of the airbags.

66 Carrier/rack problem

Failure Date: 04/02/2016

My 2010 Chevrolet Tahoe ltz has developed a crack in the dash. The crack is located on the driver's side, right side of the instrument cluster, where the dash panels meet in the middle. The vehicle has 64k miles on it, has not been cleaned with chemicals on the dash, has not been in any accidents, and is garage kept. The dealer has stated that this is not covered by a recall, by my extended warranty (still valid), or the extra protection package that I purchased. No other options were offered by the dealer. This presents a safety concern since the dash plastic is hard, is cracking with sharp edges, and could become a projectile in the event of a crash or airbag deployment. The crack was observed while the vehicle was parked.

67 Carrier/rack problem

Failure Date: 03/19/2016

My 2010 with 80,000 miles has a cracked dash. A crack above the gage an one that I'm really concerned about attached to my airbag. In doing some research I have found that this cracking is a huge problem for gm owners from the year 07-13! my concern is if the airbag were to deploy that the plastic would be sent flying an hurt passengers. Gm has had many complaints about this an helps some people an not others! I feel this is a safety concern an should be recalled.

68 Carrier/rack problem

Failure Date: 03/15/2016

Takata recall - my srs light came on in my truck stating that maintenance needed to be preformed. Shortly afterwards, my dash cracked in front of the airbag compartment. I feel this is a safety hazard to anyone sitting in the passenger seat.

69 Carrier/rack problem

Failure Date: 03/10/2016

Out of nowhere a 1 1/2 inch wide pizza-shaped crack appeared on the dashboard over the main instrument console just off center towards the middle of the dash. We've lived in very hot climate(visalia,CA) with extremes from 110 degrees down to 32 degrees and less and have never had a dashboard crack occur, including our previously owned 2002 chevy Tahoe. It's now covered with a dash carpet. Sure hope our safety isn't compromised. Our vehicle was stationary.

70 Carrier/rack problem

Failure Date: 03/01/2016

Three large (and growing) cracks in my dashboard. One around the housing of the airbag. The other two are above the steering wheel. Very concerned that if air bag deploys, dash material from broken piece may become a projectile or puncture the airbag not allowing it to work. I see gm says it is a know design defect but there is no recall. Chevrolet dealer told me it is #1 repaired item on Tahoe.


Other Equipment related problems of the 2010 Chevrolet Tahoe


Safety Ratings of Tahoe Cars
Fuel Economy of Tahoe Vehicles
Tahoe Service Bulletins
Tahoe Safety Recalls
Tahoe Defect Investigations