Carrier/rack problems of the 2011 Chevrolet Tahoe - part 1

192 problems related to carrier/rack have been reported for the 2011 Chevrolet Tahoe. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Chevrolet Tahoe based on all problems reported for the 2011 Tahoe.

1 Carrier/rack problem

Failure Date: 04/09/2021

Dashboard is cracked from the corner of the passenger airbag cover to the seam in the dash panel need the defroster. We were involved in a rear end accident and the crack appeared after the accident. I'm concerned it could affect the air bag deploying.

2 Carrier/rack problem

Failure Date: 03/11/2021

The dash is cracking. Vehicle looks brand new except for the dash. Starting to get cracks on each side. What I have seen, this is an on going problem.

3 Carrier/rack problem

Failure Date: 09/22/2020

Dashboard cracking around airbag may cause dangerous debris if the airbag is deployed in a crash.

4 Carrier/rack problem

Failure Date: 08/01/2020

My dashboard has cracked above both the driver and passenger airbags. While looking to see if these cracks are repairable I learned that this is an issue with certain Tahoes (between certain years) and could be a safety issue concerning airbag deployment and was advised to report it here. (I don't think it pertains to my issue, but my vehicle was stationary at the time the cracks appeared).

5 Carrier/rack problem

Failure Date: 07/20/2020

Dash is cracked in multiple places including close to airbag location.

6 Carrier/rack problem

Failure Date: 06/15/2020

The dashboard has cracked in several places and has an impact on the value of my vehicle.

7 Carrier/rack problem

Failure Date: 06/01/2020

Dash cracking real bad.

8 Carrier/rack problem

Failure Date: 02/01/2020

2011 Tahoe - dash board has cracked for no apparent reason. Appears to be a defect. Crack on dash is located on driver's side in front of steering wheel. From viewing database this is a common problem which gm has failed to address - especially if a crash occurs and fragments of dash could cause further injury to driver/passengers and/or cause airbag issues.

9 Carrier/rack problem

Failure Date: 12/26/2019

Dashboard cracked next to the corner of the passenger side airbag cover. Noticed when I got in Tahoe which is garage kept in the northeast.

10 Carrier/rack problem

Failure Date: 09/09/2019

The dash has cracked in three places two are where the passenger air bag is on the dash. The worst one is above the steering wheel. It cracked bad split a piece fell down inside. We have tape over it to keep it together. This could be very dangerous if a collision happens. This Tahoe is kept in our garage. Upon researching your web site I see 45 complaints pertaining to the same problem. I stopped on page sixteen. That seems more than enough to make the manufacture to replace the dash at their expense. The qualified dealership charges over $1000 to replace the dash. Please help.

11 Carrier/rack problem

Failure Date: 03/29/2019

�service airbag� message appeared on my dashboard screen. Possibly connected to numerous cracks on passenger and driver side. Vehicle has approximately 90k miles. Cracks appeared when it had approximately 40k miles. Dealer said it was not covered at that time.

12 Carrier/rack problem

Failure Date: 03/01/2019

The dash is cracking in multiple areas and is very concerning to me for the safety of my family. While driving the dash is bouncing approximately 1-2 inches and worries me that it would send pieces of plastic flying if ever involved in a traffic accident.

13 Carrier/rack problem

Failure Date: 02/04/2019

I have two cracks in the dashboard. One is on the passenger side right near the airbag and one in one the drivers side. I have read many complainants about this issue and it puzzles me why chevy would not do a recall. My 2011 is very well taken care of so it is not neglect on my part.

14 Carrier/rack problem

Failure Date: 01/15/2019

Dash board cracked by passenger air bag possibly compromising safety. Fearful that air bag stability has been compromised.

15 Carrier/rack problem

Failure Date: 01/02/2019

Dash has two cracks right above the driver's steering section near the middle. It shakes while driving and causes a tremendous distraction due to the way it flaps. This is also reflected in the windshield during normal driving on interstates and normal state roads. The movement is most noticeable at speeds above 35 mph. I have had the vehicle checked out, tires aligned and balanced, it does not help. This is a dangereous distraction and a dash should not be cracking this quickly, this is a wide problem across many gm trucks and suvs.

16 Carrier/rack problem

Failure Date: 11/01/2018

Dash is cracked in tow seperate areas. One above the steering wheel, and one above the passenger side air bag. This causes a major safety concern, in that if I was in an accident and the air bags deployed, flying debris could harm myself and my children. This cracks happened for no apparent reason, other than being cheaply made and installed. The vehicle was stationary and not touched when these cracks occurred.

17 Carrier/rack problem

Failure Date: 10/25/2018

I have a 2011 Chevrolet Tahoe lt and it has two cracks on the dash. One above the passenger air bag and the other above the odometer. As I search the website I am seeing more and more complaints about the same issue, especially with the GMC yukon, Chevrolet Tahoe, avalanche and suburban.

18 Carrier/rack problem

Failure Date: 09/21/2018

My vehicle has a cracked dash directly above the instrument panel and over to the passenger side airbag. I heard a "pop" while the vehicle was in motion on hwy 41 in kennesaw, GA and spotted the crack after stopping to investigate.

19 Carrier/rack problem

Failure Date: 08/15/2018

My dash cracked out of the blue one day about two weeks ago. It started out as two small cracks on each side of the top center vent by the windshield. I have the 2011 chevy Tahoe ltz version with a speaker in the middle of the dash. The speaker doesn't appear to have any support for the weight of the speaker and the dash cracks have now grown towards the instrument panel and also by the driver side airbag. The cracks are on both sides of the center speaker and now the speaker just constantly flops up and down with normal driving. The flopping speaker with no (support) is causing the crack to get worse and worse. The cracks are spider webbing now and getting much longer everyday I drive it to work. While researching what to do about this issue I discovered that several thousand complaints have been made about multiple gm model vehicles having cracked dash boards between the years of 2007 and 2014. The dash cover option being suggested to hide the cracks is in no way a safe and reliable solution to this issue because it interferes with the manufacturers airbag safety design and and specified assured clearance for deployment. The covers do not adhere to the rated specification of the air bag. Anyone who has ever worked in a plant where the air bags are manufactured knows how precise and specific these strict guidelines and specifications are held to.

20 Carrier/rack problem

Failure Date: 06/29/2018

I bought my 2011 Chevrolet Tahoe about 4 years ago (used, but in great condition) - within a month my dash had cracked. Nothing that I did at all! my normal driving everyday keeps me with 20-30 miles maximum, on very well made roads (nothing extreme). I paid to get it fixed (the first time) and now 4 years later and it has cracked again. After the first time I paid to get it fixed, they actually didn't install the dash correctly and then said that it was my fault that it was messed up and demanded that I pay for it. I refused and said that I was done with it. It's a safety hazard because it's right above my airbags, and like I said, this is the second time in 4 years that my dashboard has cracked.

21 Carrier/rack problem

Failure Date: 06/01/2018

Cracks in the dash board. One near the instrument cluster and the other at the passenger side air bag.

22 Carrier/rack problem

Failure Date: 06/01/2018

The dash on my 2011 is cracking. It started out with a little crack and is spreading above the steering wheel.

23 Carrier/rack problem

Failure Date: 05/02/2018

Dash board cracking in two places- by passenger airbag and on drivers side above odometer. The cracks are progressing to larger cracks and can be of safety issue.

24 Carrier/rack problem

Failure Date: 04/18/2018

The dashboard has a crack along the airbag door. This is a safety hazard if the airbag should deplore the crack is complete across the narrow dash. In an accident the air bag may or may not operate properly consider this to be a highly unsafe condition requiring proper repair. Vehicle has always been kept in garage unless traveling therefore feel this a factory defect that needs immediate attention.

25 Carrier/rack problem

Failure Date: 04/01/2018

Dashboard is cracking.

26 Carrier/rack problem

Failure Date: 02/12/2018

Dashboard has 2 cracks. One by the passengers airbag and the other over the drivers instrument panel. This vehicle has been stored in a garage. I wrote a letter to gm and the will not take any action or help with replacement.

27 Carrier/rack problem

Failure Date: 02/10/2018

2011 Chevrolet Tahoe ltz - the dash has cracked in multiple places on both sides of the vehicle. Including near both airbags. It not only makes for an extremely noisy and annoying ride, it also poses a safety concern if the air bag deploys and parts of the dash are thrown in the direction of passengers inside the vehicle.

28 Carrier/rack problem

Failure Date: 02/01/2018

2011 Chevrolet Tahoe cracking dashboard. Cracks (3) appeared over the course of 12 months (spring of 2018 start). First occurred by the passenger air bag, second over the driver side instrument cluster (center), third crack recently occurred lower left of driver side instrument cluster. Vehicle was in motion when cracks occurred (highway and city driving). Vehicle was not involved in any accidents or abuse. The cracking dashboard may be the result of a poor engineering and/or material composition design that does not adequately support/secure the dashboard and substandard materials that allows for vibration (cracking failures). Cracked dashboard components may cause injury and is considered a safety issue for driver and passengers.

29 Carrier/rack problem

Failure Date: 11/17/2017

My dash board . My dash board has been cracked for the last year I'm scared the airbag might pop . I see the complains all day online , I love my Tahoe but that dash is crazy to hear chevy doesn't want replace it . If any one knows who's I need to call please reply .

30 Carrier/rack problem

Failure Date: 11/15/2017

The upper part of the dash has several cracks around the defrost outlets and airbag compartment.

31 Carrier/rack problem

Failure Date: 10/02/2017

The dash has started cracking. If I were in an accident I feel that the dash would crack more and throw pieces into the face of the driver and or passenger.

32 Carrier/rack problem

Failure Date: 10/01/2017

Dash cracked in multiple places without any force nor intentional damage. A sunshade has been used since purchasing the vehicle new; I am the original owner.

33 Carrier/rack problem

Failure Date: 09/08/2017

Dashboard has cracked with only 60,000 miles on the truck.

34 Carrier/rack problem

Failure Date: 08/31/2017

My dashboard is cracked in two locations. The speaker in the dashboard has been serviced once by the dealership and is the only time the dashboard has been touched. Nothing has been done on my part to jeopardize the integrity of the dashboard. An internet search shows that this is a common problem in Tahoe�s. I have received no reasonable explanation for the damage along with no reasonable fix ($1,500!!!!). I have had my vehicle serviced religiously at the dealership and at no point was I made aware that this was or could become an issue. Now they tell me to file an insurance claim!?!? date this occurred is unknown and has been estimated to best of my recollection.

35 Carrier/rack problem

Failure Date: 08/11/2017

Dashboard is cracking on drivers side causing a safe risk . The crack is all the way down by windshield and goes all the up to atop of stairing wheel . Feels like dashboard is loose.


Other Equipment related problems of the 2011 Chevrolet Tahoe


Safety Ratings of Tahoe Cars
Fuel Economy of Tahoe Vehicles
Tahoe Service Bulletins
Tahoe Safety Recalls
Tahoe Defect Investigations