Carrier/rack problems of the 2011 Chevrolet Tahoe - part 2

192 problems related to carrier/rack have been reported for the 2011 Chevrolet Tahoe. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Chevrolet Tahoe based on all problems reported for the 2011 Tahoe.

36 Carrier/rack problem

Failure Date: 08/04/2017

The dash board has several cracks in it. When asked a dealer about it they said this was very common for chevys. It's interesting that this information is posted all over the internet, why would Chevrolet compromise customer satisfaction. Also the side trim is falling off.

37 Carrier/rack problem

Failure Date: 08/01/2017

The dashboard has cracked for the second time since 2011. It was replaced by general motors at ed morse sawgrass Chevrolet in sunrise, FL in April of 2014 due to a known problem with defective material causing the dashboards to crack over the instrument panel and front passenger air bag. Now the new dashboard that was installed in my vehicle in 2014 is cracking in the same place as the original dashboard. I contacted general motors and ed morse sawgrass Chevrolet and they have acknowledged the defect, but refuse to fix the problem stating it is not a safety hazard, which is not true. With the dashboard cracking, it is causing sharp loose pieces of plastic that can impale the occupants in a sudden stop and/or collision. The problem is not caused due to weather exposure because my vehicle is garage kept with only 48,000 miles. This problem is widespread and lawsuits are pending throughout the united states due to the problem. A recall needs to be issued.

38 Carrier/rack problem

Failure Date: 07/20/2017

Multiple cracks across the dashboard have formed, in some cases completely bisecting the dashboard pieces. I'm concerned that if the airbags are deployed or in the event of a crash these sharp pieces of plastic will become projectiles. I was just quoted a price of $1400 by my dealer to replace the dash, but it seems this is a common problem.

39 Carrier/rack problem

Failure Date: 07/18/2017

Came out to my parked vehicle on the city street and noticed the dashboard is cracked up. There are three cracks causing an ear aching squeaking. Two of the cracks are over the stairing wheel going toward the front vent and the other crack is on the driver side, left hand front corner of the air bag hatch toward the front vent. When the vehicle is in motion you have to turn the volume up on the radio to tune out the ear drum piercing squeak. The cracks came on a hot summer day, I believe that might have contributed. . . . . .

40 Carrier/rack problem

Failure Date: 07/13/2017

Dash board cracked.

41 Carrier/rack problem

Failure Date: 07/12/2017

The entire dash in my 2011 chev Tahoe is in disintegration. During the last three months it is cracking into many pieces. I understand this has been a problem and is a problem for all owners until 2016. What is gm doing about this factory defect in materials?? this is an ongoing problem and is getting worse and cracking across the entire dash. My son has same problem with his 2012 GMC yukon. Gm wanted $2000. 00 to replace dash unit. This is a major problem if dash comes apart while driving down the road.

42 Carrier/rack problem

Failure Date: 07/01/2017

Dash cracked in 2 spots. . . . . . 1 over instrument panel. . . . 1 at the air bag.

43 Carrier/rack problem

Failure Date: 06/03/2017

Dashboard cracked while driving on the highway.

44 Carrier/rack problem

Failure Date: 06/01/2017

Cracks appearing on the dashboard. Tahoe is gently used and garaged. Severe vibrations of the dashboard, when driving, is causing the cracks. The central speaker on the dash also vibrates.

45 Carrier/rack problem

Failure Date: 06/01/2017

Recently, I have noticed a rattle coming from the dash area. I noticed there was a crack in the dash to the upper left of the passenger side dash airbag. There's also another place on the dash that has cracked and causes a loud rattling noise when driving. I cannot pinpoint exactly when the cracked happened. But, after doing some research, I found out that it is a very common defect in certain GMC vehicles for years 2007-2014. I personally know two people that own GMC/chevy suvs that have the same exact crack on the top area of the dash. I am mainly concerned that in the event my airbag does deploy, there could be shrapnel because of the location and severity of the crack. Also, there is no way of knowing if this crack would at all interfere with the deployment of the passenger side airbag.

46 Carrier/rack problem

Failure Date: 06/01/2017

My stability track light will come on and my Tahoe will decrease in speed when this happens. This has happened multiple times in the past couple of months. My dashboard has a huge crack over the instrument cluster. It made a loud pop sound when it split. There is a rubbing noise coming from my steering column when I have to turn a corner.

47 Carrier/rack problem

Failure Date: 06/01/2017

Crack on dash near air bag - this happened a few weeks ago so I started doing online research on this and found this is a common defect with gms dashes. Found this facebook group "07-13 gm cracked dash safety hazard for all trucks" and realized several people are having this issue. I called the local dealership and was told it's a known problem, but no recall has been issued yet. She told me in the meantime to make sure I keep a car shade on when it's outside (which I already do). She also said there is a chance I will see additional cracks over time. My concern is if the air bag were to deploy, would the crack cause my dash or parts of it to shatter and/or make the airbag less effective.

48 Carrier/rack problem

Failure Date: 05/17/2017

The top of dash board has cracked on the driver side.

49 Carrier/rack problem

Failure Date: 05/15/2017

Takata recall, my dashboard has 2 cracks in it,,,,over the airbag on the passenger side, then over the instruments on the drivers side.

50 Carrier/rack problem

Failure Date: 05/05/2017

While the vehicle was stationary, the dashboard cracked just above the instrument panel. There are 2 cracks. One is about 4 inches while the other is about two inches. After some research, it appears this is a very common problem with gm vehicles.

51 Carrier/rack problem

Failure Date: 04/17/2017

The dash is cracked going from the passenger air bag cover to the defroster vent.

52 Carrier/rack problem

Failure Date: 04/08/2017

Got into my 2011 chevy Tahoe ltz on a spring afternoon, started the truck, put my truck in drive, started moving and heard a vibrating noise. Looked around my dash and noticed 2 cracks on my dashboard. Which has now turned into 2 cracks on my dash. How does that happen so fast? now I am reading online this is an ongoing problem with certain models. Why isn't this being handled by gm? nice truck when I first got it but now I am thinking about trading in for anything but this. I've had the truck 4 years and have a cracked dash and smells of mold that my car dealer can't find the cause of. I am disappointed in you gm.

53 Carrier/rack problem

Failure Date: 03/10/2017

Dashboard is cracked near the passenger side airbag. I've seen a large number of people complain about this same issue. I was driving down a gravel road and it just cracked.

54 Carrier/rack problem

Failure Date: 03/07/2017

My 2011 Chevrolet Tahoe ltz is garage kept. The dashboard began cracking in March 2017 from unknown injury/accident and has progressively worsened. Now, while driving, the entire dashboard makes noise and "flaps" repeatedly. When this began, my car had approximately 79,000 miles and now my car in August 2017 has 85,000 miles.

55 Carrier/rack problem

Failure Date: 02/15/2017

Dash board had developed cracks in it. It is very loose and rattles. Cracks are over instrument cluster and between the windshield and the air bag.

56 Carrier/rack problem

Failure Date: 02/03/2017

Dash cracked on drivers side above instrument panel under normal operation conditions.

57 Carrier/rack problem

Failure Date: 01/18/2017

Cracked dashboard. Multiple cracks including one by passenger airbag.

58 Carrier/rack problem

Failure Date: 01/17/2017

The dash is cracked in 2 places. 1 looks like it might affect the passenger airbag.

59 Carrier/rack problem

Failure Date: 01/11/2017

The dash in my car cracked for no reason. What concerns me is that the crack is next to the airbag on the passenger side. If this airbag were to deploy it could cause the broken pieces of dash to turn into projectiles causing a dangerous if not deadly injury. This vehicle has never been on anything but smooth paved roads. The vehicle only has 61,200 miles on it. We were on an interstate when this occurred.

60 Carrier/rack problem

Failure Date: 01/10/2017

Came out of work in January and found the dashboard is cracked behind the steering wheel.

61 Carrier/rack problem

Failure Date: 01/05/2017

Cracking dash.

62 Carrier/rack problem

Failure Date: 01/01/2017

Crack in dash near instrument panel and air bag on passenger side. Crack is still getting larger. This is a safety hazard. Gm should issue a recall and repair.

63 Carrier/rack problem

Failure Date: 12/26/2016

Dashboard cracked by instrument panel - got in one day and noticed it.

64 Carrier/rack problem

Failure Date: 12/20/2016

The dash is cracking in multiple places on driver side above instrument panel and also is cracking around the airbag on passenger side as well, I am worried about the safety of myself as well as my passengers in case of an accident, of pieces flying from dash in case of a frontal collision. Gm needs to recall due to problem.

65 Carrier/rack problem

Failure Date: 12/08/2016

Cracked dashboard above driver instrument panel also big crack by the passenger air bag I'm afraid if deployed may have flying objects.

66 Carrier/rack problem

Failure Date: 12/01/2016

The dashboard in my 2011 chevy Tahoe began cracking at approxmately 70k miles. In the event of a crash I'm concerned for my family's safefty as the dashboard continues to crack in a spiderweb fashon. I've contacted my Chevrolet customer service and have been told that my vehicles original 3 year/36,000 mile warranty has expired and I can contact my local dealership to have the defect fixed at my expense. This vehicle was $55k brand new and it is clearly a manufacturer defect for the dashboard to crack after 4 years or any other time and expecting customes to pay over $1000 to correct this issue is unacceptable. This is a defect that should be corrected at no cost to vehicle owners.

67 Carrier/rack problem

Failure Date: 10/15/2016

Cracked dash - the dash on the car has cracks in multiple areas near air bag and over the odomoter. Very common issue on this car. Chevy even improved this piece for future cars but wont acknowledge this was a defect to begin with.

68 Carrier/rack problem

Failure Date: 10/10/2016

Purchased vehicle used in November 2015. There was a crack in the dashboard adjacent to the passenger side airbag. It currently has not gotten worse. In the last two days a new larger crack seems to be progressing on the hump of dash above the steering wheel. After researching it seems this is a consistent issue with this model for years 2007-2011. My coworker has a 2007 and has suffered with same problems. Another coworker who owns a Toyota received official information telling her that there are issues relating to cracking dashboards and if it is near the airbag the airbag can spontaneously deploy and not to let people sit in the front seat. If this is the same for the Tahoe I am deeply concerned for my safety and others who ride with me. Especially since this vehicle is apart of airbag recall and is waiting to be fixed. The crack was noticed while the vehicle was stationary. Earlier in the week while driving to work I heard a cracking sound but did not see anything obvious at the time.

69 Carrier/rack problem

Failure Date: 10/07/2016

The dash is cracking around the air bags.

70 Carrier/rack problem

Failure Date: 10/03/2016

Vehicle never been in accident only has 39,000 miles and has 3 cracks spidering off one another on driver side dash board.



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