Carrier/rack problems of the 2012 Chevrolet Tahoe - part 1

86 problems related to carrier/rack have been reported for the 2012 Chevrolet Tahoe. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Chevrolet Tahoe based on all problems reported for the 2012 Tahoe.

1 Carrier/rack problem

Failure Date: 05/03/2021

Dash cracking. This is a known issue with these vehicles and gm needs to fix it. Every one I have seen does this. They crack near the airbag originally, which mine is. It is beginning to crack in other places. The sharp edges have cut my finger before while just wiping the dash. The sharp edges could also cut into electrical wires down the road. This vehicle has always been taken care of and stored indoors and this is unacceptable to have sharp cracked edges like this from normal use.

2 Carrier/rack problem

Failure Date: 03/01/2021

Cracked dash and defective air bag system. Will fix the airbag but won't fix the cracked dash in three places. They want more than 1500 dollars to fix the dash.

3 Carrier/rack problem

Failure Date: 02/01/2021

I have had two cracks develop on the dash of my Tahoe. I have not hit anything nor had an accident that would cause these cracks to appear. I believe the product used to create the dash was inferior which has caused the cracking.

4 Carrier/rack problem

Failure Date: 12/01/2020

About a month or two my wife notices crack line about 4 inches on the drives side top of the dashboard, a week ago she noticed another crack had started on the passenger side going into the passengers air bag cover from the top vent, because this so close to the air bag I started to do some research, I found some complaints and something that said gm won't warranty this issue. I haven't brought it to the dealership yet because I thought it was nothing but now that is near the air bag I will, hope this helps anybody with the same issue or maybe I could get some more info in case this is not cover by gm.

5 Carrier/rack problem

Failure Date: 10/02/2020

Dash cracking several around passenger airbag deployment.

6 Carrier/rack problem

Failure Date: 06/01/2020

Dashboard cracks at corner of passenger airbag and steering wheel cowling.

7 Carrier/rack problem

Failure Date: 04/22/2020

Last year around April 2020 I noticed a crack in the dash on the right passenger side where the air bag is located. Over the last year another crack formed on the left passenger side located where the air bag is and the dash in front of the driver has cracked directly in front of the driver going down towards the windshield, it is beginning to split into 3 separate cracks. My vehicle is garage kept, so I know the heat from the sun did not cause my dash to crack in 3 separate places. About a month ago I received a recall on my vehicle due to faulty airbags. So I decided to educate myself on the recall and after reading hundreds of complaints regarding their vehicle's dash cracking as well. . Lets see, faulty air bags along with cracked dashes where the air bags are located guess its not a coincidence. Guess it won't be a coincidence when the faulty air bag goes off and the cracked plastic dash goes flying and severally injures or causes death to a loved one. I wonder how many drivers and/or passengers have been injured or are deceased due to this manufacture defect.

8 Carrier/rack problem

Failure Date: 04/01/2020

There are three cracks in the dash one over the instrument panel two over the passenger air bag.

9 Carrier/rack problem

Failure Date: 03/08/2020

Badly cracked dash.

10 Carrier/rack problem

Failure Date: 02/27/2020

Cracked dash on driver side, by defrosting vent.

11 Carrier/rack problem

Failure Date: 01/21/2020

Dash is cracked and damaged.

12 Carrier/rack problem

Failure Date: 01/16/2020

Dash cracked in 2 places.

13 Carrier/rack problem

Failure Date: 01/05/2020

Dashboard cracked in two different places. First near air bag and second near steering wheel. My steering wheel makes a squeaking noise ever so often. Took it in to Chevrolet shop and they found nothing wrong.

14 Carrier/rack problem

Failure Date: 01/01/2020

Dashboard has cracked and broke off.

15 Carrier/rack problem

Failure Date: 12/01/2019

My dash is cracked and broken to the point it may collapse in the middle. I have cracks on both sides of the passenger airbag and another one above the speedometer that runs to the middle of the dash. It is cracked so badly across the length of the dash that it hangs loosely and rattles while driving. I have used a sunlight visor since buying the vehicle and I can assure you this damage is not my fault. I have looked at replacing the dash myself but cannot afford to do so right now and I am afraid it is going to collapse. This is a "mom" ride, I carry my kids in this vehicle. What would happen if we got into a wreck? would pieces of the dash fly off and possibly injure one of them? please help.

16 Carrier/rack problem

Failure Date: 09/01/2019

Approximately 6 months ago the dash on the passenger side started to crack in my 2012 chevy Tahoe. It has always been in a heated garage and out of the sunlight. On December 1, 2015 is the date I purchased the vehicle and the dealer talked me into putting a nano technology coating on the entire vehicle to keep it in like new condition, which cost me $899. I took it to the dealership and showed them and they were going to let me know if abra would fix it, however, after 2 months still no response from the dealership and I contacted them again yesterday. The other thing is the driver side door handle has cracked underneath and so when you close the door it feels like you are going to pull the door vinyl right off. I have never had anything like this happen before.

17 Carrier/rack problem

Failure Date: 08/05/2019

I need my cracked dash replaced or fixed. It just cracked one day. No accident or anything it was parked and cracked. I believe it's a faulty dash. We have an 2004 Tahoe and dash has never done this. From what I've read gm purchased some dash from another company but realized they were problems and went back to original company. So they need to step up and be responsible for this problem . . The crack is on thr drivers side and growing.

18 Carrier/rack problem

Failure Date: 07/21/2019

Dashboard keeps cracking by air bag compartment and over the instrument cluster.

19 Carrier/rack problem

Failure Date: 04/02/2019

Cracked dash near passenger airbag and in several areas not sure when this happened as I am not the original owner.

20 Carrier/rack problem

Failure Date: 04/01/2019

My dash is cracked and running in 4 different places. Two on each side of passenger dash by air bag and two above my dash information panel.

21 Carrier/rack problem

Failure Date: 04/01/2019

Dashboard is cracked in 4 places. Gm dealer says it will not be replaced under warranty and has not been recalled.

22 Carrier/rack problem

Failure Date: 01/01/2019

There is a large crack in the dashboard right up to the air bag. I don't know when or how it started. I looked at the dashboard and there was a crack. It seems to be getting bigger. I am afraid that if I am ever in an accident with a passenger the airbag will not deploy.

23 Carrier/rack problem

Failure Date: 08/15/2018

Dashboard cracking on driver side in two places and passenger side on airbag with no known cause.

24 Carrier/rack problem

Failure Date: 08/15/2018

The vehicle was stationary when I noticed two big cracks on my dashboard.

25 Carrier/rack problem

Failure Date: 07/28/2018

This vehicle was purchased new in 2012 and has been garaged for the entirety with the exception of various trips. The vehicle has approximately 41. 000 miles at the time the cracked dash was discovered. There are no foreseeable reason for the dash to crack other than a failure in the manufacturer process. Please advise.

26 Carrier/rack problem

Failure Date: 07/12/2018

Cracked dashboard above steering column / instrument panel.

27 Carrier/rack problem

Failure Date: 06/06/2018

2012 chevy Tahoe has large cracks in the dash , and am concerned about safety.

28 Carrier/rack problem

Failure Date: 04/13/2018

My dash is severely cracked, including by where the passenger airbag deploys from the dash. Am very concerned about splintering and causing harm in the event of deployment.

29 Carrier/rack problem

Failure Date: 03/09/2018

Dash cracked by the passenger side airbag.

30 Carrier/rack problem

Failure Date: 11/11/2017

This week the temperature fluctuated drastically. My Tahoe was in the garage for 2 solid days. I pulled it out the next two days and drove to work like any normal day but the temperatures were cold in the mornings and warmed up through the day. Today we pulled the Tahoe out of the garage, got in to go to church and noticed that the dash had cracked in the upper corner of the airbag compartment towards the air vent. I am very concerned that should I be in an accident and the airbag deploy, that shards of plastic would break and be impelled through the vehicle possible harming my family.

31 Carrier/rack problem

Failure Date: 10/12/2017

Multiple cracks in the dash and around air bags. Multiple people have stated the dash is a problem in the avalanche, silverado and Tahoe yet the dealership charges an astronomical amount to replace the dash.

32 Carrier/rack problem

Failure Date: 10/01/2017

Dashboard has cracked in two places, under its own weight. Rattles excessively,gm refuses to do anything about it. It has been cracked since 2014 and has just started to rattle.

33 Carrier/rack problem

Failure Date: 09/18/2017

Dashboard cracked above airbag. Cracked while vehicle was parked in my driveway.

34 Carrier/rack problem

Failure Date: 09/05/2017

Cracked dash as many others have reported around airbag etc. This can cause some major injuries if airbags deploy.

35 Carrier/rack problem

Failure Date: 08/26/2017

There are cracks along the dashboard that seem as if they would cause a major safety issue launching pieces of the dash if the airbags deploy.


Other Equipment related problems of the 2012 Chevrolet Tahoe


Safety Ratings of Tahoe Cars
Fuel Economy of Tahoe Vehicles
Tahoe Service Bulletins
Tahoe Safety Recalls
Tahoe Defect Investigations