Carrier/rack problems of the 2012 Chevrolet Tahoe - part 2

86 problems related to carrier/rack have been reported for the 2012 Chevrolet Tahoe. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Chevrolet Tahoe based on all problems reported for the 2012 Tahoe.

36 Carrier/rack problem

Failure Date: 08/05/2017

The dashboard has started cracking and it is at dealer now and they are telling me this is only one they ever heard of and they can do nothing about but it is a certified vehicle that I've only put 20 some thousand miles on and it was sold to me with full warranty as a new one and after looking on several websites it seems that a lot of others have this problem, afraid if it keeps cracking it may get right into my instruments and electrical or worse continue into my airbag , surely there is something can be done about this and the distraction from the dashboard flopping up and down can lead to an accident, it only takes a moment for something bad to happen. Please if you are able to influence a decision about this, do so it could mean the difference in a life maybe.

37 Carrier/rack problem

Failure Date: 07/28/2017

My Tahoe has dash cracks from poorly constructed dash risking dash collapse and cracks at the airbag with risk of flying debris upon release of airbag resulting in injuring occupants. Chevrolet not interested in replacing. Purchased the vehicle like this at 75000 miles and discovered this is a very common issue in all the Chevrolet and gm vehicles from years 2007-2014.

38 Carrier/rack problem

Failure Date: 06/03/2017

After 5 years of garage kept vehicle, purchased a new car to be kept in garage, only 2 days of having this SUV outside the dash cracks,very disappointed on gm customer service I have 6 yr 100000 mile bumper to bumper warranty. I worry about where the crack is right by the passenger in dash airbag.

39 Carrier/rack problem

Failure Date: 06/01/2017

Dash is developing cracks , most concerning is the crack leading to the airbag on the passenger side.

40 Carrier/rack problem

Failure Date: 05/01/2017

My dash board began to crack in several places. When I contacted the dealership they said there was a recall for that but it only went to year models up to 2011.

41 Carrier/rack problem

Failure Date: 04/17/2017

Dashboard cracked over instrument panel and at airbag panel. Car is only 4 years old! though protected by windshield deflector all the time during summer when parked.

42 Carrier/rack problem

Failure Date: 04/01/2017

The dashboard is cracking more and more each day.

43 Carrier/rack problem

Failure Date: 02/16/2017

Dashboard crack near passenger airbag. The crack appeared out of nowhere. There wasn't any force to cause the damage. The crack was noticed while I was parked, I heard crackling sounds and that is when I noticed it. I looked online for a recall and Chevrolet hasn't recalled it, although there are many complaints for this problem. I shouldn't have to pay out of pocket for their defect.

44 Carrier/rack problem

Failure Date: 02/14/2017

A huge crack on drivers side and a smaller crack on passengers side dashboard.

45 Carrier/rack problem

Failure Date: 02/02/2017

My vehicle has several significant cracks and breakage in the dash. I am very concerned about the effect this will have on the airbags in the event they are deployed. It also concerns me that the broken dash could do more harm to driver and or passenger in an accident.

46 Carrier/rack problem

Failure Date: 01/06/2017

Severe cracks in the dashboard.

47 Carrier/rack problem

Failure Date: 01/02/2017

The dash has cracked and I fear that in an accident parts of the dash to deflate airbag and or cause personal injury. General motors refuses to take responsibility.

48 Carrier/rack problem

Failure Date: 01/01/2017

Ltz Tahoe dash cracked. Above steering wheel and passenger airbag. Less than 37,000 miles. Stationary. Gm is refusing not to fix. This is a safety issue that needs to be fixed.

49 Carrier/rack problem

Failure Date: 12/02/2016

My dash is cracked right by airbag like other 1000's of gm trucks years 07-14. I have 75,000 miles on my Tahoe currently and the crack appeared at 70,000 miles. This is a known problem, I belong to a group on facebook called 07-13 gm cracked dash and safety hazard and everyday there's new people who join the group with their cracked dashes most of them in the exact same spot right by the airbag and others have where the entire dash has cracked and most seem to happen between 60,000 and 75,000 miles. This hazard could be devastating if an accident was to happen. My Tahoe is in great condition gm needs to recall this hazard.

50 Carrier/rack problem

Failure Date: 12/01/2016

2012 Tahoe dashboard cracked for the second time apparently due to defective material. Dashboard was replaced less than one year after purchasing it and 2 years later it cracked again. Vehicle has not been involved in any accidents and cracks appeared for no known reason. There have been many reports from other owners of gm vehicles and gm has not had a recall. Since the air bags are located in the dash, there could be a potential hazard if air bags are deployed. According to the dealership, gm is still using the same material and owners have to pay for part or all of the replacement after original 3-year manufacturer warranty. If it cracks again after one year of installation, we are looking at another repair bill!.

51 Carrier/rack problem

Failure Date: 12/01/2016

I currently own a 2012 Tahoe that the dashboard has cracked over the drivers area and cracked in two place on the passenger airbag causing a serious safety issue should the airbag deploy it could seriously injure someone or kill them.

52 Carrier/rack problem

Failure Date: 11/17/2016

I'm not sure exactly when the first crack in the dashboard appeared but I noticed it about six months ago on the passenger side. Then on 05/16/17, I cranked the car, pulled out of the parking space and started down the parking garage ramp. That's when I heard a loud cracking noise. So I was traveling approximately 5 mph. After I pulled out and stopped at the red light I looked and the driver side dash above the instrument panel had a large v shaped crack in it. Because the dash is broken on both sides it bounces up and down violently while driving. When I got home I was taken pictures and noticed that the entire dashboard has cracks on both sides. At least 10 cracks. It looks as if the dashboard was hit by an earthquake. After some research I found that this seems to be a problem with a lot of gm cars. It definitely is a defective part but even more I'm concerned with the fact that this could cause the air bags malfunction in the event of an accident because the entire dash would explode.

53 Carrier/rack problem

Failure Date: 11/01/2016

Cracked dashboard. Please help, my dashboard is cracked in the middle corner by the passenger airbag. I put the screen up in my windshield when the car is parked in order to protect it from the sun and then one day while I was driving I heard a pop and the dash had a big crack all the way through it.

54 Carrier/rack problem

Failure Date: 10/01/2016

Dashboard cracking from passenger air bag door to windshield defrost vent. Contacted dealer - butch davis Chevrolet in ripley, ms salesperson advised this is a common problem with no solution. The dealer refused to address the issue and advised filing a complaint with Chevrolet customer assistance but that to his knowledge, this issue is wide spread and not being addressed by Chevrolet.

55 Carrier/rack problem

Failure Date: 09/09/2016

Dashboard cracked around air bags and on driver side.

56 Carrier/rack problem

Failure Date: 08/29/2016

I have a crack on the dash and it is near to the passenger air bag lid. In case of a crash this is a risk. I am residente of costa rica. And the car was imported to costa rica. A contact phone in costa rica + (506) 8701-2196.

57 Carrier/rack problem

Failure Date: 08/18/2016

2012 Tahoe recently bought and has began cracking around the air bag and driver side as mentioned on previous post by other consumers. A concern if the air bag is deployed that shaprel will shoot out if in an accident. Vehicle was stationary and appeared out of nowhere.

58 Carrier/rack problem

Failure Date: 08/04/2016

I have a 2012 Tahoe that has an craking issue with the dash board. One month ago in August,2016 I was driving and out of the blue a 1 1/2 inch crack suddenly appeared from the dash area into side passenger air bag area. Today is September 2016 and I went out to my car this morning to leave and noticed while I was starting my car that there was a now a 4 inch crack just above the counsel area in the dash. My vehicle just hit 40 thousand miles and this is just unexceptable for chevy to not take responsibility for something that has been happening since 2007 in many of there vehicles mainly the Tahoe. My vehicle is very well maintained and still looks as it did the day I bought it and the cracks in the dash are to me a hazard especially the one around the air bag.

59 Carrier/rack problem

Failure Date: 08/01/2016

There are 2 cracks on the center dash on either side of the radio speaker. They appeared out of nowhere and are getting worse.

60 Carrier/rack problem

Failure Date: 08/01/2016

Our 2012 ltz Tahoe only has 64,768 miles on it and is garage kept. We also keep a sunscreen in the window when it is sitting outside. We have started noticing cracks in the dashboard in 2 different places. We took it to the local Chevrolet dealer and they said we would have to pay for replacement. Around $1000. 00. I do not think we should have to pay for something that should be recalled seeing as though the internet is flooded with people having the same problem. I also feel this could be a safety issue since it is around the airbags!.

61 Carrier/rack problem

Failure Date: 08/01/2016

Two issues: 1. Dashboard cracked at airbag on passenger side and on drivers side. Airbag deployment appears unsafe due to cracking. 2. In hot and humid weather to, the traction and stability systems become inoperable and the message system requests that maintenance be performed. This message can come up a few minutes after driving or can come on right after starting the vehicle.

62 Carrier/rack problem

Failure Date: 07/01/2016

Dash cracking in multiple places.

63 Carrier/rack problem

Failure Date: 06/03/2016

Cracked dash right where the airbag is. I park my car in the garage and use sunshades when not parked inside. My Tahoe is not that old. I take excellent care of it, and there should be no reason for the dash to crack. It almost seems like there may be too much pressure from the airbag being inside there causing it to crack. It's definitely a manufacture defect. I'm not sure the airbag will work properly if needed.

64 Carrier/rack problem

Failure Date: 05/25/2016

Two advancing cracks in the dash.

65 Carrier/rack problem

Failure Date: 05/04/2016

When idling at a stop light the car continue to pull ahead as if I had my foot on the gas petal. 2nd item: developed a crack on the passengers side dash board close to the air bag cover. Both items rattle when I'm driving.

66 Carrier/rack problem

Failure Date: 05/03/2016

There is a crack on the drivers side dash, at the upper left hand corned of the airbag. The vehicle has not been in a collision since I purchased it nor do I do any kind of offroading on rough terrain. Vehicle is always parked in my driveway. I woke up one morning, got in the truck and the crack was there. The evening prior, there was no crack in the dash. I do not know the specific cause of this crack. While doing research, I noticed that other vehicles like mine have experienced airbag failures which have resulted in accidents and at least one fatality. The crack tends to expand when the weather is hot and contracts to almost an unnoticeable state when cool.

67 Carrier/rack problem

Failure Date: 05/02/2016

The top dashboard piece has multiple cracks in it similar to other reports made by consumers. One crack is next to the passenger airbag compartment, and another is at the base of the dashboard behind the steering wheel. No impact or accident cause these cracks; they simply appeared on the car and have continued to grow in size.

68 Carrier/rack problem

Failure Date: 04/12/2016

April of 2016 the dashboard on my 2012 Tahoe had crack to show up at my airbag. I took it to my dealership to ask if this is a hazard. They agree that the location made it a hazard. They also told me that I was not the first to come to them with this same problem in the exact same area. The dealership said that there was a lawsuit in place to have the dashboard replace by GMC. They then told me that other cracks would form over time because that is what is happening to other vehicle owners with this same vehicle. Unfortunately, they were correct. A few months later another crack showed up on my driver side. I took it back to dealership and they once again said that this is exactly what is happening to everyone else. I asked if there was anything they could do for me. They could replace it but then said, that GMC should really step up and make this a recall. As I research this online, I found where this is happening to a lot of people that have 2012 GMC Tahoe. This is hazard to anyone that is in the car. According to the experts at my dealership, the crack at the airbag could get cut or mess it up from deploying. Plus if I was to get into a wreck the pieces could easily break off and cause more physical harm. We have spent a lot on buying this top of the line 2012 GMC ltz Tahoe. We understand that over time different parts of the vehicle will need to be replace like rubber seals around the door, door handles & other things that come with normal wear and tear. However, replacing a dashboard should not be on this list. Especially when this is happening to thousands of other vehicles. The cracks are happening in the exact same spot in both places. The cracks are getting worse. I really would hope that GMC would step up & do the right thing to place a recall on the dashboard before someone gets injured. If they care about peoples lives, there should not be a problem.

69 Carrier/rack problem

Failure Date: 03/12/2016

Cracked dash in passenger side beside airbag.

70 Carrier/rack problem

Failure Date: 03/01/2016

Dash is cracked over instrument panel, and 2 spots over the passenger side airbag. The cracks get bigger everyday and makes the dash rattle. Bought in 2016 and the cracks just keep getting worse. Along with the drivers side door handle that cracked inside.


Other Equipment related problems of the 2012 Chevrolet Tahoe


Safety Ratings of Tahoe Cars
Fuel Economy of Tahoe Vehicles
Tahoe Service Bulletins
Tahoe Safety Recalls
Tahoe Defect Investigations