Carrier/rack problems of the 2013 Chevrolet Tahoe - part 2

102 problems related to carrier/rack have been reported for the 2013 Chevrolet Tahoe. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Chevrolet Tahoe based on all problems reported for the 2013 Tahoe.

36 Carrier/rack problem

Failure Date: 03/05/2018

My dash has cracked above the passenger side airbag and in front of the drivers side below the instrument panel cover. It also vibrates in the middle of the dash up & down when the vehicle is running sitting still or while driving down the road.

37 Carrier/rack problem

Failure Date: 02/25/2018

The dash has cracked on the passenger side. The crack starts on the left side of passenger air bag and continues upward. Started small and seemed to get larger overnight. Vehicle is garage kept. No reason for this. Scares me if airbag deploys will plastic explode into someone. From what I have read , this seems to be quite a problem with these dashes.

38 Carrier/rack problem

Failure Date: 01/02/2018

Two large cracks on my dashboard. They vibrate when driving, I am concerned they may fracture in event of an accident and the airbags deploy.

39 Carrier/rack problem

Failure Date: 12/24/2017

Dashboard- crumbling apart. Two cracks, one on the passenger side and a 9 inch crack on the drivers side. This car has been very well taken care of. Garage parked with 26,000 miles. Very cheap material used in a $65,000 dollar car. This has never happened to me before in any other car I have owned.

40 Carrier/rack problem

Failure Date: 11/28/2017

This vehicle has 55,680 miles and the upper left corner next to the passenger side air bag is cracked. Because of this dash crack, the air bag cover is lifted. Chevy won't do anything about it because it's out of warranty. Well, this is a major safety issue not to mention there have been thousands of complaint of 2007-2013 chevy dashed cracking.

41 Carrier/rack problem

Failure Date: 11/20/2017

My dashbord cracked as I was sitting in it programming my bluetooth to my phone. My Tahoe is alway garaged kept and it only has 26,000 miles. In no way has it been exposed to extrame heat or sunlight. It cracked on the passenger side above the airbag. I also have a 2008 Chevrolet silverado that the dash is cracked on it too. After researching this problem, I found that this issue is more than just an isolated issue, as people are having the same issue everywhere. This is a lemon and should be a recall.

42 Carrier/rack problem

Failure Date: 10/01/2017

Cracked dashboard.

43 Carrier/rack problem

Failure Date: 09/01/2017

The dashboard of my 2013 Chevrolet Tahoe cracked on the passenger side and on the steering column.

44 Carrier/rack problem

Failure Date: 08/31/2017

Multiple cracks in dash panel around passenger side airbag that could potentially become dangerous shrapnel in the event of deployment.

45 Carrier/rack problem

Failure Date: 08/30/2017

The dash on my Tahoe is cracked over the airbag. I work as a service advisor for a dealership and see every Tahoe between 2007 and 2013 comein with a cracked dash. I bought the vehicle with no crack-always use a deflector to keep the vehicle cool-the dash just cracked one day when it was parked.

46 Carrier/rack problem

Failure Date: 08/19/2017

There is a crack in the dark near the air bag on the passenger side of the vehicle. Crack is in the front dash,located next to air bag deployment area.

47 Carrier/rack problem

Failure Date: 08/05/2017

Cracked dashboard bought my 2013 chevy Tahoe ltz. Has only 98000 miles on it. Just noticed a crack at the top left corner of the dashboard, right at the edge of the passenger airbag. Two weeks later, another cracked appeared on the driver side, from the bottom edge of the dashboard and continued up and over the instrument cluster hump. Both cracks appeared while stationary. This vehicle is primarily garaged and has a windshield cover. Very disappointed, since the new retail of this vehicle is close $50,000 brand new and costs over $1000 to replace at the dealer. Not to mention, this is our primary family vehicle, which my wife, 7 yo, 4 yo and 6 month old ride in on a daily basis.

48 Carrier/rack problem

Failure Date: 08/05/2017

Gm case # 8-316-7114203. Chevy Tahoe ltz dash dashboard cracks have appear on the left side of airbag and right side of instrument panel cracking upward toward the driver. Gm was contacted and refuses to help with this defective part. It appears they acknowledge the issue but do not feel olbigated to help the consumer/ this car is to new and expensive for this to occur. . There are many internet links and even class action suits that have been posted with this problem. It should be look as safety issue when just from the stand point of potentially lose interior parts that could dislodge for any reason this is a low mileage one owner car 33k.

49 Carrier/rack problem

Failure Date: 07/24/2017

Dashboard on the driver side is cracking and extending upwards towards the driver. Consistently rattles when vehicle is in motion. Crack is also visible on the passenger side leading towards the airbag. Both cracks were noticed when vehicle was in motion.

50 Carrier/rack problem

Failure Date: 07/23/2017

I own a 2013 Chevrolet Tahoe lt. I take good care of my vehicle. Last week, I noticed multiple cracks in my dashboard in the immediate vicinity of my passenger side airbag; they seemed to have appeared out of nowhere. There was no incident beforehand that could have caused the damage. My vehicle was stationary from the last time I had used it, to the next time I entered my vehicle and noticed the dashboard cracks. I took my vehicle to preston Chevrolet, a nearby gm dealership, and I was advised by the service dept. Manager that this type of issue is not a common occurrence, although he had seen it in the past. . He further advised that he was unable to obtain or provide any sort of financial assistance to me in having the defective, damaged dashboard repaired. After researching, I found that it is quite a common problem, and what's more, that chevy Tahoe's are the 'common denominator. ' I feel that I have been mislead by preston Chevrolet. I've since contacted gm and I am awaiting a response from a "senior case advisor. " I am primarily concerned about my safety and the safety of my passengers. In the event of a motor vehicle collision, I am certain that shards of plastic would be hurtled into the air, becoming dangerous projectiles that could cause serious bodily injury or harm, not to mention the poor aesthetic appearance and overall devaluation of my vehicle that the fractures have caused. This is clearly a manufacturers defect. I feel I am owed repair and/or restitution from gm as a result.

51 Carrier/rack problem

Failure Date: 07/17/2017

Cracked dashboard right above instrument panel, also broken clips on defrost overlay.

52 Carrier/rack problem

Failure Date: 07/15/2017

Dash board is cracked at passenger side air bag. Vehicle was parked when crack was found.

53 Carrier/rack problem

Failure Date: 07/01/2017

Dashboard cracking. Each day it is in different spots. Now there are cracks around the passenger airbag which is a major concern and could cause harm.

54 Carrier/rack problem

Failure Date: 07/01/2017

I have a 2013 chevy Tahoe z71 with approximately 45,000 miles. There are a total of three cracks in my dashboard one on the drivers side above the instrument panel and the other two are on the passenger side right above the passenger airbag. I was told by gm that I would have to repair the dash myself and pay out of pocket.

55 Carrier/rack problem

Failure Date: 06/04/2017

Dash board is cracked around passenger side airbag and driver side steering wheel. Chevrolet dealer refused to replace it even under extended warranty. If I am ever in a accident that bag deploys, pieces of the dashboard will become projectiles. I escalated with and gm with no reply.

56 Carrier/rack problem

Failure Date: 05/25/2017

We purchased a used 2013 Tahoe on 5/25/2017 and the dash is cracked. We hear that this happens a lot, so we wanted you to know. It might become a driving hazard, when the airbag ever deployed.

57 Carrier/rack problem

Failure Date: 05/01/2017

The top of the dashboard is cracking in multiple locations. The cracks are getting longer. This is happening over time. Nothing has been done to provoke this.

58 Carrier/rack problem

Failure Date: 05/01/2017

Dash cracked from corner of airbag to top of dash. Vehicle stays in garage other than when driven to work. Was stationary when crack was seen.

59 Carrier/rack problem

Failure Date: 05/01/2017

Dashboard has cracked and collapsed on top center at corner of passenger airbag panel.

60 Carrier/rack problem

Failure Date: 05/01/2017

The dashboard has cracked for no reason.

61 Carrier/rack problem

Failure Date: 04/24/2017

Dashboard cracked over passenger side air bag. This was not there yesterday and happened while car was parked in the garage. Noticed this at 7am arriving to work.

62 Carrier/rack problem

Failure Date: 03/02/2017

The purpose for this communication is to let you know I've been having issues with the dashboard on my car that mechanics believe will effect the airbag. At this point I'm at a bit of a loss for words and understanding with this particular situation. The dashboard has multiple cracks throughout. The car has 87,000 miles and has been garaged for its entire ownership and well maintained. The biggest issue surrounding the cracks in the dashboard is that they've formed around the front passenger airbag, which multiple dealerships have told me is a safety hazard. That being said, the dealerships and the associate I spoke to at Chevrolet customer assistance team has said they've seen this issue multiple times and they're surprised there hasn't been a recall issued. I honestly wouldn't care about the cracks if they weren't surrounding the airbag. Pictures of my car included. . Read more...

63 Carrier/rack problem

Failure Date: 02/02/2017

The dash has cracked 2 times. We had one section repaired but the next section has cracked. In an accident pieced of this could crack worse and fly around the cabin creating a hazard for passengers as well as the airbags.

64 Carrier/rack problem

Failure Date: 01/21/2017

Cracked dashboard going entirely up the front of driver dashboard. Nothing touched it, completely undisturbed, stationary vehicle. Cracked on it's on accord, without any factor contributing to the defect on gm's part for the manafacturing of the dashboard itself.

65 Carrier/rack problem

Failure Date: 12/19/2016

Tamara recall dash cracking and falling in.

66 Carrier/rack problem

Failure Date: 12/19/2016

Plastic dash in front has three cracks. One crack at left side of airbag on passenger side atop location of glove box. Other two cracks on driver side atop location of speed and fuel indicators. All three are on the plastic dash where seam near front window plastic and dash plastic meet and make a seam. The weather has been 13 degrees and 14 degrees the past two mornings December 19th and 20th 2016. I do not think this degrees should make the plastic dash crack. My vehicle is a 2013 model with 74,961 miles.

67 Carrier/rack problem

Failure Date: 11/23/2016

The dashboard has cracked in 2 different location most importantly around the frame of the passengers side airbag. Online over 15,000 complaints filed, no help from GMC. The transmission goes out while driving on the interstate had it replaced at $2900. 00, and the problem still exist.

68 Carrier/rack problem

Failure Date: 11/21/2016

Cracked dash above instrument panel. Vehicle was stationary. Stats in a garage.

69 Carrier/rack problem

Failure Date: 11/01/2016

Dashboard cracking.

70 Carrier/rack problem

Failure Date: 10/26/2016

I have a 2013 Chevrolet Tahoe with 46,000 miles and the dash board has cracked in front of the driver.


Other Equipment related problems of the 2013 Chevrolet Tahoe


Safety Ratings of Tahoe Cars
Fuel Economy of Tahoe Vehicles
Tahoe Service Bulletins
Tahoe Safety Recalls
Tahoe Defect Investigations