Rearview System Braking Problems of Chevrolet Tahoe

Failed ota update to information center (radio) has caused radio unit and screen to become inoperable. Blinkers do not sound when on, warning sounds when backup camera are in use no longer work, along with cross traffic warning due to this. It should be noted we did not consent to the ota update, and would have not wanted the update as it has caused damage to this system. Gm know this is an issue and has refused to fix this.

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My name is felipe neris jr. On April 8, 2022, I purchased a 2022 high country Tahoe (VIN 1gnsktkl4nr245843). The window sticker (see attached) states safety & security chevy safety assist; •automatic emergency braking •front pedestrian braking •forward collision alert •rear cross traffic alert •rear pedestrian alert the window sticker also states that the front/rear parking assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or general motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build rpos found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until gm comes out with hotfix form concern. ” I paid $82,780 for the high country Tahoe because all the safety features, to find out that no all of them are working properly. This is false advertising, it should had been disclose, that the safety features were not available at this time, therefore not working correctly. I want general motors to issue a warning alert to all buyers, notify them that safety features are not working in order to prevent accidents. I want general motors to fix my Tahoe and ensure that all the safety features works correctly immediately. Felipe nersi jr. 215-519-0709 476 hightower drive debary, florida 32713.

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The safety issues with this vehicle all seem to be related to the vehicle park assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success. There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-the park assist system often does not detect large vehicles, walls, trees, etc. That are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the park assist function works well and other days it seems to sense nothing behind me. 2- a flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the park assist is not functioning when the flashing dot appears. (a video of this condition was provided to the dealer. ) 3-my car is equipped with 2 types of warning signals indicating when there is a potential collision: a. Option 1: vibrating driver’s seat b. Option 2: audible beeps I prefer audible beeps and always select option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.