Power Steering Failed problems of the 2011 Chevrolet Traverse

Power steering seems to fail at low speeds affecting turning, as into parking spots, garage, etc. Wheel almost seems to freeze in place becoming all but impossible to turn. Not noticable at driving speeds. Has been happening on and off for over a year. My local mechanic mentioned a recall but my VIN number did not come up on the list.

I own a 2011 chevy Traverse with just over 80,000 miles. I was driving along the street and stopped to make a left hand against traffic, as I moved my power steering locked. I managed to complete the turn without the power steering. I took the car to my local repair shop who informed me that the power steering pump had failed and that there was also a leak in the steering rack. They advised me to take it to the dealer as it was a known fault and should be repaired for free. I took it to the chevy dealer who said that as there was a leak it was not covered by general motors as the failure was due to normal wear and tear. There was no mention of the steering pump by the dealer. If it is a known fault gm and dealers should do a recall before someone is killed.

The contact owns a 2011 Chevrolet Traverse. The contact stated that a pulley was found in the driveway on the ground by his vehicle and the power steering failed. The vehicle was towed to the dealer where it was diagnosed that the idle pulley fractured and needed to be replaced. The manufacturer was notified. The approximate failure mileage was 78,183.

I noticed that there was a low growling noise that seemed to be coming from the steering wheel as I turned corners. In April 2015, I was having the dealership perform the 30,000 mile maintenance and asked them to check to see what was causing the noise. The service department told me that it was the steering gear which needed to be replaced. They said that it could cause the power steering to fail to work in which case I wouldn't be able to steer and it was an expensive repair--about $850 for labor and $700 for the part and they did have the part in stock. The Traverse had 31,110 miles on it. But, was out of warranty because I had bought it in sept. 2010. I decided to have it fixed. This shouldn't happen at 31,000 miles. It could have been a dangerous situation if I didn't have it repaired. I called the gm customer service number in the owners' manual and a case was filed with them. A senior advisor told me that she would contact the dealership about it. But, that the warranty time had passed and the power train warranty didn't cover it. The dealership had the part in stock implies they see these failures often. The labor was 8. 6 hours implies a poor design. She said the dealership would call me. They did finally call to reiterate that it wasn't under warranty and there was nothing they could do. The senior advisor I spoke with at gm said she wished I had called her before I had the repair made. I don't know what that meant. Did she mean they would have covered part of the cost? did she mean that I should wait until I couldn't turn the steering wheel and had or caused an accident? I don't know. My husband and I have purchased many gm vehicles since 1969 as she noted. As I reviewed the complaints about the 2011 Chevrolet Traverse, it seemed to me that about one-third of them were about steering gear failures. It's time gm does something about this.

Power steering failure.

I was driving my car and attempting to turn onto a busy street. All of a sudden the power steering failed and I almost was hit by a car going 35 miles because I wasn't able to turn into the right hand lane. Because the steering wheel barely moved, I turned into the left lane of the street. This happened 3 more times before I brought the car to the shop. It seems this problem is occurring in many Chevrolet Traverses (as seen by the number of complaints about this issue and the class action lawsuit, aguilar v. General motors). I had to pay the dealership to fix my car and pay for a rental car while it was getting fixed. I am worried this problem will continue as it has in multiple Chevrolet Traverses manufactured in the same year. I believe my car is extremely unsafe for my family to be in and believe there should be a recall to fully fix this power steering issue.

I was driving my car and attempting to turn right. All of a sudden the power steering failed and I almost was hit by a car going because I wasn't able to turn into the right hand lane. Because the steering wheel barely moved, the car instead of making the right, romped over on the divider. This happened 3 more times before it had to be towed. This happened when car was literally just at 37 months, one month out of the bumper to bumper warranty. I ended up paying a great deal for this repair.

The contact owns a 2011 Chevrolet Traverse. The contact was driving 15 mph when the power steering assist failed. The vehicle was not taken to a dealer for inspection or repairs. The manufacturer was not notified on the issue. The VIN was unavailable. The approximate failure mileage was 60000.

Serpentine belt shredded, water pump, battery and power steering failed twice, once in 2012 and once in 2013. Serpentine belt replaced again in 2013 because it was damaged by a stone. Currently have lawsuit against gm to replace the car for safety reasons. They are dragging their feet. Lawsuit going on over a year.

Around may 11, 2012, on the ohio turnpike, accelerating to 65 mph, my car began to make a loud repetitive noise under the hood. After a few miles, a battery service light came on. The car began to overheat and become difficult to steer. As I reached a pullover, the power steering failed and everything else quit working (radio, lights, etc. ) I turned the car off and could not turn it back on. When the car was towed, we found the belt was shredded and dragged behind the car. I was told there was a problem with the water pump. The car was about 11 mos old and had about 11,000 miles on it. On June 2, 2013, deja vu. As I left a store and accelerated to 45 mph, my car began to make a loud repetitive noise under the hood. As I accelerated, the noises were louder and faster. I drove about 5 miles to walmart, the noises continued, so I drove home, about 5 miles. In the morning, I drove the car very slowly because I thought the belt was shredding again, and as I drove more slowly, the noise (from the pieces of the belt slapping around the engine) became less and I hoped I could make the belt last until I got to the dealer. The service battery light came on and when I turned left at an intersection near the dealership, the car was very hard to steer and I could barely turn into the dealership. The driver following me said he could see the shredded belt dragging. I learned there had been other cars on which the belt had shredded and that there was a service bulletin to put a lining in to protect the belt from damage, not sure if this had been done on my car I learned there is also a recall related to the water pump. In both cases, I was fortunate not to be in heavy traffic, near trucks, or passing on a country road. This seems very dangerous to me.