general problems of the 2017 Chevrolet Traverse - part 1

It's been a year now I've been waiting for my 2017 chevy Traverse to replace the "safety recall" on driver's air bag inflator to be replace by this dealership. Their neglecting the safety issue that it may explode during deployment due to a manufacturing defect. They schedule me three times, one last year on my maintenance service and two times last month, ever since I got this "safety recall" notification from this dealership, after I waited at their waiting area for 2 hour, service will say to me that they have no replacement parts for my vehicle. Why schedule and tell me on text messages that you have the replacement part for my vehicle? you don't value your customers and you don't care about the safety of the driver. I'm not recommending a friend to buy on this dealership. Lucky a friend of mine ask, went to buy her first chevy tracks at bellevue, wa. I will never buy another chevy vehicle again from this dealership. Rude and unprofessional customer service, that's my overall experience.

Received recall notice, called dealer to make appointment for repair service, as the recall notice instructs, regarding airbag inflator and was told that there is "no remedy" at this time so no repair or replacement to airbag would be done at this time. I was told I would receive another notice when a remedy was decided on. I asked why couldn't my airbag be replaced and was told that, that was not the remedy.

The contact owns a 2017 Chevrolet Traverse. The contact stated that while operating the vehicle, the message "service air bag" intermittently flashed on and off. The vehicle was taken to the local dealer who diagnosed that the driver’s side curtain air bag sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in the NHTSA campaign number: 21v246000 (air bags). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 75,000.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue, and the contact was informed that the parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated intermittently. The local dealer and other unknown dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, who informed the contact that they were busy. The vehicle was taken back to the local dealer, who ordered the parts; however, parts were on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint.

My vehicles airbag has yet to be replaced, I have 2 kids that get into that car. I need to make my car safe, and not get them hurt. We would like to have my airbag fixed ASAP, as it's been on recall for almost 2 years.

There is definitely something going on with the transmission. This car should not be having transmission problems. The car is not old at all! I was told that the transmission is leaking and I don’t understand why in a car that’s only 7 years old! that’s ridiculous! also, the airbag is still not completed. I don’t want to have an accident and die because of sharp objects coming out! everything is a hurry up and wait deal! my. Car is very unsafe for me to drive. I run a carpool and I don’t want to hurt the kids.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I called the dealership a year ago about this recall. I just found out today that the manufacturer defect cannot even be fixed! I have been waiting a whole year for the part to come in just to be told today that there is no remedy or fix for this recall. I was told that my airbag inflator in my 2017 chevy Traverse can explode, even without a crash, due to a manufacturing defect!! now I am scared to drive my own car with this recall! I do not want to risk putting my family in danger! help!!.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Bought from mckluski chevy 5 days ago they ensured my they had fixed the air bag recall, today the airbag fell out of my steering wheel. I contacted the dealership and sent them pictures and they are refusing to fix it properly. This is a major safety hazard.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall with no fix. Recall has been over a year with no remedy to fix.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The complaint is gm has yet to provide parts for a recall issued in may 2023. It is August 2024. Anyone that drives our 2017 Traverse will/may put their life in real danger if there is an accident where the driver side air bag sends shrapnel out. There doesn't seem to be any urgency on gm's part to provide remedy. Gm's recall statement says to replace the airbag. So far, we have had zero incidents that would cause the airbag to inflate. Ticking time bomb.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not contacted. VIN tool confirms parts not available.

What component or system failed or malfunctioned, and is it available for inspection upon request: *drivers side airbag component malfunctioned the vehicle is available for inspection how was your safety or the safety of others put at risk? drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car is very scary and dangerous has the problem been reproduced or confirmed by a dealer or independent service center? *I have been trying to have this resolved with capital Chevrolet in wake forest nc since sept of 2024. They keep giving me the runaround and even made an appointment for me this morning after multiple calls to have the recall resolved. I took my 2017 Traverse into the service department and received a call around 12:37 stating the "parts were not in the service center". I was told 2 days ago when the appointment was made that the parts were available to complete the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *only inspected by capital Chevrolet in wake forest twice (1st time when I took the Traverse in for the wheel recall then again today) were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? only warning lamp was for the wheel recall but not the drivers side airbag. The drivers side airbag component just popped loose around July 2024. I starting calling capital Chevrolet and finally reached a service advisor call center in sept 2024 to attempt to schedule an appointment.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

A recall was issued may of 2023 regarding potential fatal consequences from air bag deployment. As of today, July 8, 2024, there is still no remedy. I am afraid to drive my vehicle, the dealer will not fix the issue, and I can't sell the vehicle due to the potential danger that may occur.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We have been given repeated notices and warnings since may 2013 that the airbags in this vehicle have been recalled and need to be replaced, but each time we check we are told that their is "no remedy available. " so far, we have not had an incident related to these, but more warnings roll in without any available resolution along with notices that this vehicle, along with others, are most at risk during the hot and humid summer months.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact was made aware of NHTSA campaign number: 23v334000 (air bags) by an independent mechanic after purchasing the vehicle; however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 23v334000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.