Sun/moon Roof Assembly Problems of Chevrolet Traverse

The contact owns a 2024 Chevrolet Traverse. The contact stated that upon entering the vehicle after rainfall, the contact became aware that there was rainwater on the passenger’s seat. The contact stated that the water had entered the vehicle through the sunroof. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the sunroof housing and the passenger’s side drain hose were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,494.

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The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 63 mph with her son in the front passenger’s side seat, she heard a gunshot like sound and noticed that the sunroof glass had shattered. The contact stated that the shade guard was closed at the time of the failure; however, while the contact continued driving, the shade guard raised up, allowing broken pieces of glass to fall inside the vehicle. The contact pulled to the side of the road for a moment. The contact stated that she sustained a cut on the right hand. The contact did not seek medical assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed that she would be contacted with 72 hours. The dealer was notified of the failure. The failure mileage was approximately 37,000.

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The contact owns a 2016 Chevrolet Traverse. The contact stated that while driving at approximately 60 mph, the moonroof had fractured entirely without impact. The moonroof had not completely shattered as of yet but was at risk of doing so due to the extensive cracks. The contact took the vehicle to the dealer who stated that the moonroof glass needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.

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The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 35-40 mph, there was a loud explosion and the sunroof exploded. The contact stated that the sunroof was closed during the failure. The vehicle was taken to an independent mechanic and the contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The VIN was not under recall for the failure. The manufacturer was not notified of the failure. The failure mileage was 32,213.

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