general problems of the 2024 Chevrolet Trax - part 1

As I turned on the car and the dashboard display and the cockpit display went out. It came back on. A couple days later when the auto stop began and went to go the car hesitated to start and cockpit display and dashboard display went out and back on multiple times, but then stayed on. And then I went to start the vehicle next and it would not start, the both displays flashed, and engine tried to turn over and didn’t.

I own a 2024 Chevrolet Trax purchased new in xxx. On xxx, the vehicle displayed a "service power steering — drive with care" warning. I experienced difficulty steering, and later that evening the vehicle would not start. The instrument cluster also displayed abnormal behavior, which was recorded on video. On xxx, an authorized Chevrolet dealership in [xxx], diagnosed a failed battery and replaced it under warranty. On xxx, while traveling on the highway with my family, the vehicle displayed "engine power is reduced" and struggled to accelerate. I sought assistance at an authorized Chevrolet dealership in [xxx]. The warning was cleared but returned shortly afterward. I have photographs, videos, repair documentation, and call records supporting these events. I am reporting these incidents because of the potential danger posed by sudden steering-system problems and loss of engine power during travel. I request that these safety concerns be reviewed for possible defects affecting this model. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The instrument cluster and center console display intermittently appears to lose power, although in at least one incidence, the back-up camera display still worked while in reverse. Without instruments it is impossible to determine speed which can be hazardous. The vehicle is scheduled to be looked over by the dealer on 8/21/26. To my knowledge, there have not been any symptoms or warning signs prior to any of the incidents where a power loss occurred.

The display system on serval occasions has been blinking on and off. I can not touch the entertainment display system and the speedometer display also malfunctions not displaying correct speed and malfunctioning the blinker light, back up camera, etc. I have videos of occurrences which I can not upload. This has happened in multiple occasions. The dates of occupancies are 6/7/26,6/17/26,7/7/26, and 7/8/26. The display even flickers when the car is turned off.

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 35 - 50 mph, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators, screens, and displays to black out. The contact was able to drive to the residence. The following morning, the systems operated correctly, and the update had completed. While attempting to turn off the vehicle, the radio failed to turn off at the same time. The contact had to first turn off the radio manually. While driving approximately 40 mph, the message “power steering fluid low - drive with care” was displayed. The contact was able to make it to a stoplight after idling and then attempting to make a left turn, but the vehicle failed to exceed 6 mph. The contact drove to auto zone. A certified mechanic confirmed that the power steering fluid was low. The certified mechanic diagnosed the vehicle, and the check engine warning light was displayed. The contact confirmed that the warning light was illuminated; however, when the mechanic inspected the vehicle, the warning light was no longer illuminated. The vehicle was not repaired. The dealer was informed of the issue and was unable to provide a cause for the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.

Total blackout. Lost all electronics, engine shut off and power steering gone while driving.

Our vehicle is doing the same identical thing as other 2024 Trax that are under a recall. The dealer is wanting to charge a diagnostic fee to even look at it. This is crazy when other 2024 Trax are under the recall and get it fixed for free. Instrument panel blackout recall the issue is the virtual cockpit unit intermittently goes black.

I have a 2024 chevy Trax activ that was originally purchased in british columbia, CA and subsequently purchased through a private dealer in new mexico. It has just gone over the 36,000 mile warranty. The infotainment system including the speedometer will occasionally flicker and go black. Additionally the metric to us conversion of mileage will revert back to metric once the vehicle is shut off and restarted. This happens intermittently. There are also usb and bluetooth connection issues. The vehicle does not show up under any bulletins or recalls as the origin was initially purchased in canada. This problem has been reported to gm and chevy customer service. How do I add this to the recall and NHTSA bulletin so I can get this repaired?.

I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of safety-related mechanical failures: March 12, 2026 – first highway safety incident while driving to work on [xxx] [xxx] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway speeds, creating an unsafe driving condition and serious concern for vehicle reliability and safety. [xxx] is extremely [xxx] ring this incident, I was afraid for my life due to the vehicle’s behavior in heavy traffic. I depend on this highway daily for work, and my family depends on my safe return home. My wife, daughter, son, and parents deserve peace of mind knowing I operate a safe vehicle. March 15, 2026 – diagnostic codes- p0521 – engine oil pressure sensor/switch range or performance- p06de – engine oil pressure control circuit stuck on concerns include oil pressure, lubrication issues, and potential engine damage. April 27, 2026 – second highway incident while driving on route 78 after work, the vehicle experienced another failure:- severe shaking- check engine light- unsafe operation code:- p0300 – random/multiple cylinder misfire detected gm case numbers:- xxx- xxx manufacturer and dealership awareness: general motors and the dealership are fully aware of these repeated issues. Vehicle is currently [xxx] ongoing safety concerns:- engine misfires- highway hesitation- severe shaking- oil pressure faults - possible engine failure- risk of power loss while driving I am still making monthly payments on this vehicle despite these ongoing failures. Personal impact: I depend on this vehicle for work and family safety. These repeated failures have caused fear, financial burden, and stress. I was also forced to rent a vehicle due to delays in loaner availability. VIN: [xxx] information redacted pursuant to the freedom of informatio [xxx] s. C. 552(b)(6) information redacted pursuant to the freedom of information act (foi.

Headlight issue while driving at night on a dark country road the headlights all of a sudden reduced visibility to about 5 feet and had a blacked out dead spot (like a dark shelf). We had to drive roughly 25 miles with this limited visibility which was extremely dangerous and nerve racking. The visibility range improved the next day but the dead spot (shelf) is still visible and visibility is still poor and limited to about 100 feet. This still makes night driving very difficult and dangerous. I contacted dealership regarding issue and all they did was raised the headlights 3 inches. This only raised the dead spot up a little bit but is still visible. I notified them a second time and no action was taken because there was no recall for this issue on vehicle. In 2022 models there was a recall for the exact same issue.

The instrument cluster is blacking out again. There was a recall for this issue previously. While driving the instrument cluster along with the radio will go out for a period of time. It happening frequently.

To whom it may concern, I am submitting this formal complaint regarding a malfunction in the air conditioning system of my 2024 Chevrolet Trax. Specifically, the evaporator and/or condenser has failed, resulting in inadequate cooling performance and potential system leakage. This issue is more than a matter of comfort—it presents a significant safety concern. Operating the vehicle in high temperatures, particularly in texas, creates hazardous conditions inside the cabin. Excessive heat can lead to driver fatigue, dehydration, and reduced concentration. Additionally, the malfunctioning a/c system affects humidity control, which may cause windshield fogging and reduced visibility while driving. The problem has been consistently reproducible during normal vehicle operation. Symptoms include poor cooling performance, inconsistent air temperature, and possible unusual odors or sounds when the a/c system is in use. Notably, no warning lights or dashboard messages appeared prior to the failure, making it difficult to detect the issue early. At this time, the vehicle is available for inspection and can be evaluated by a dealership, certified technician, or manufacturer representative upon request. I request a thorough inspection to confirm the failure and determine whether this is due to a manufacturing or design defect. If necessary, I am also willing to have the vehicle reviewed by independent service professionals or relevant authorities. Given that this issue has occurred in a nearly new vehicle, it raises concerns about reliability, quality control, and potential widespread defects affecting other vehicles of the same model. I urge prompt investigation and corrective action to ensure driver safety and product integrity. Please advise on the next steps for inspection, repair, and resolution of this matter. I appreciate your prompt attention to this serious issue. Sincerely, [xxx] [xxx] [xxx] 35300 began@ 35,000 and progressed information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b).

Digital dash went black when I started my vehicle, remained black even when I turned off the vehicle and restarted.

On March 22, 2026, I was driving at approximately 45 mph, and my daughter was in the passenger seat, trying to connect her music to the car radio and the instrument panel (dashboard) screens went completely blank. For several seconds, I had not readings from the dashboard lighting. It went completely black. It then reset itself, much like a computer when you restart it. Within a short time (less than a minute) the instrument panel began working again. This was the third time this has happened to this vehicle. The first time was in July 2024 and the second time in November 2025. Both of those incidents were reported to NHTSA. There had been a software recall for NHTSA 23v744000 for this very problem in 2024 Chevrolet Trax, but my VIN was not included in the safety recall for increased risk of crash. I brought the Trax to the dealership after the third incident. They did a software update on 25-na-071. I hope this remedies the problem.

My 2024 chevy Trax’s engine (1. 2l turbocharged i3 engine) went out while driving on the expressway (about 70mph) in the middle to left lane. I had to come to a complete stop and safely and immediately get my car on the left shoulder without injuring myself or others around me. My own safety was severely at risk as I was as close to the dividing wall on the left side as I possibly could be but cars are racing through right next to me. Another safety risk to be added is I was dropped off in the most sketchiest plaza and stranded from 12/1am-3am. I was left to lock myself in my non operating vehicle in a country I do not reside in. Issue was confirmed the following day or two at a dealership I got the car towed to, they found a hole in my engine block due to a rod. And all documents can be provided. Police and blocker trucks were unable to arrive to the scene for 40+ min and the car was fully investigated by gm. There were no engine lights or warnings on the Chevrolet app or car dash. The only thing I can mention is on my last documented oil change, the oil was low due to high consumption, no leaks were located. Dealership also found the fuse box blown, I assume hot oil gushed all over my wire harnesses or the oil switch flipped the sensor which caused further issues, or simply a power surge. Current cause is unknown.

I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically wrong with this car. I was in the car with my 9 month old daughter. In the middle lane in the highway. The car instantly stopped accelerating leaving us going very slow compared to others. We could’ve been killed! I had to figure out how to get over and then get my daughter out of the car safely and wait on the side of the highway with a baby for fire and police to come put the fire out. When I was driving it sounded like pressure popped under the car and then I could almost hear pieces flying out. And then the dash lights came on telling me to turn the engine off. It was extremely unsafe and now I’m afraid to even drive with my baby in any car.

I took my car to the dealership twice due to the carplay not working, screens going black, rattling noises, and the transmission shuddering, jerking, and jumping. The mechanic that test drove it stated it was a rough ride and the car did not return to first gear. The transmission fluid was black with metal debris. They rebuilt that same transmission and since then my car has been way worse. I reached out the dealership had a mechanic drive it, but every time he’d say OH that was my big foot. I asked why the 1 on the rpms and the p on the gear shift flash while in park then my car shakes loudly. He laughed and said it was normal. We returned to the dealership the manager came out with my keys and said I am glad we found it safe and sent me on my way.

Vehicle randomly shuts down for few seconds and then restarts - occasionally it will not restart the engine and I have to manually turn the key. This occurs when I am driving and is a safety hazard. I have had battery checked several time and it always passes - I was directed to open a ticket for a recall - as this issue is known with other chevy's. A couple times it occurred while turning the corner - luckily no accident occurred.

We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now requires an entirely new engine, and we have been renting a car since January 9th, with no reasonable solutions from the dealer or gm customer care. We have also been informed that the engine is on backorder, and we have no timeline for its repair.

I was driving at a low rate of speed after leaving my house and the instrument panel (dashboard) screens went completely blank. It was as if the computer system was resetting/rebooting. Within a few seconds, the instrument panel screen started working again and I could see the instrument panel readings. It was unnerving as I had my daughter with me. This is the second time the instrument panel has gone completely blank. The first time was in July 2024, and I filed a report with NHTSA in complaint number 11677778. That complaint generated no recall for my vehicle even though there is a recall NHTSA 23v744000 for 2024 Chevrolet Trax vehicles with the same problem I have now have had twice. Since this problem has occurred twice, and there is already a recall on 2024 Trax vehicles for the problem I am reporting, there is an electrical system issue that should be corrected as it is clearly a safety issue.

My car has been to the dealership over three times to have my digital dominator and my touchscreen looked at as a blackout in the middle of driving I could be using gps or just talking on bluetooth and it kicks it back onto my phone then I’m becoming a distracted driver because I have to use my gps and now I have to pick up my phone and look at my phone until it decides to pick back up on my screen my screen would blackout. This has been three years of dealing with us. General motors still has no solution to it refused to do a buyback in my car offered me an extra warranty on electrical components but that you can’t even figure out what the issue is. I’m paying almost $700 for a car that I have nothing but issues with.

The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the instrument panel cluster delayed to display the gauges. The contact stated while driving approximately 30 mph, the instrument cluster turned black. The contact called an unknown local dealer and was advised to take the vehicle in for a diagnostic test. The vehicle was not yet repaired. The manufacturer was informed of the failure and transferred the contact to the NHTSA hotline for assistance. The contact researched online and related the failure to NHTSA campaign number: 23v744000(electrical system); however, the VIN was not included in the recall. The failure mileage was approximately 58,000.

•the instrument cluster in front of the driver seat went all black. Wouldn't show lane assistance icon, rpms, speedometer, turn signals, warning lights, adaptive speed control. It would show when I clicked the auto stop on/off button if the auto start was turned on or off. Currently is still installed on vehicle. I'm going to the dealership tomorrow after work to see what they will do. •safety of myself by not knowing what speed I'm going or if any warning lights turn on including the brake warning light or the tcs light. Safety of others is the same as safety for myself. •so far the problem is intermittent for me. It happened for the first time today after I left the store, then got home and restarted the engine and it still was a completely black instrument panel. Then I turned it off and disconnected the battery and reconnected it and the instrument panel currently is working again after that. •the component hasn't been inspected by anyone yet but I'm bringing it to the dealership after I get off work. •there were no warning lamps, messages, or other symptoms of the problems prior to the failure. I don't know if there were any when it first appeared because the instrument panel is the problem. . .

The contact owns a 2024 Chevrolet Trax. The contact had received notification of NHTSA campaign number: 23v744000 (electrical system); and the vehicle was taken to a local dealer where the recall repair was performed; however, the contact stated that while driving at various speeds, the instrument panel was blank and failed to display the speedometer. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the battery was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

Recall urgent dice q tiene q ser retirado y cambiarmelo por otro auto.

The vehicle shut off completely while driving twice in 24 hours. Lost all power, brakes locked up, first incident on July 26, 2025. Vehicle did restart after and was able to drive home. Would not start, had no power on July 26, 2025. Tow truck came, jump started the vehicle. I pulled out of my driveway to take it to the dealer for service of issue, vehicle shut off as soon as I pressed the brake to stop at a stop sign and lost all power again. Brakes also locked up again after the vehicle lost power. Tow truck transported vehicle to the dealer from there.

Complete bluetooth failure. Apple carplay and android auto constantly disconnect. Has happened since driving off of the lot.

The contact owns a 2024 Chevrolet Trax. The contact stated that upon parking the vehicle on a downward angle, there was an abnormal popping sound coming from the engine. There was no warning light illuminated. In addition, the contact stated that the infotainment screen intermittently went blank while driving at various speeds. The contact stated that on one occasion, while driving 50 mph and entering a highway, there was a banging sound coming from the vehicle, with white smoke coming from the engine. There was no warning light illuminated. Due to the failure, the contact immediately pulled over and had the vehicle towed to an independent mechanic. The manufacturer was notified of the failure, and the vehicle was towed to a dealer. While at the dealer, the vehicle was diagnosed with engine failure. The contact was then informed that the engine was on backorder, and the vehicle remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 19,000.

Carplay turning off during heavy travel (getting lost), going 5 minutes down the road, anytime. But phone is still connected so gps will not work properly. Screen glitches. Heavy/thick random speaker bass noise while on phone calls and even no music. Phone trying to connect to previous forgotten phones while driving.

The contact owns a 2024 Chevrolet Trax. The contact stated that while at a complete stop at the stop light, the instrument panel and the infotainment screen went blank momentarily. The vehicle was taken to the dealer, where the codes were reset. The contact stated that while driving approximately 35-40 mph on two occasions, the instrument panel and the infotainment screen turned blank, and the vehicle failed to accelerate as intended. The contact stated that the failure lasted for few seconds. The contact related the failure to NHTSA campaign number: 23v744000 (electrical system). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the dealer of the issue. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 20,000.

My car shuts down completely and everything goes black while I’m driving. Did it twice while I was driving on a busy highway. I almost got hit twice.

Started car four times with no dashboard lights. The screen was blocked out. No speedometer or anything just black.

Electronic dashboard goes out while driving often and the radio. This has happened on several occasions. This is not safe for my teens.

Sunroof keeps popping up when trying to close it, the radio defaults to original settings and won’t play will only play apple carplay. And the instrument panel was black while driving.

My touch screen and odometer. They periodically go black while driving . This is a safety hazard to me and my family . Yes this affects the safety of my family due to the screens over heating and going black where I can’t see speed or anything . Yes the car has been taken to dealer ship for many issues I have had . No it has not only the dealership . No signals at all.