general problems of the 2024 Chevrolet Trax - part 2

On tues 11/19/24, my son left home about 10 mins prior headed back to school in our 2024 chevy Trax purchased in 5/2023. On his way to school, he and his friend heard a loud pop sound, followed by all the lights on the instrument panel flickering like crazy, smoke coming from under the hood, and then the car slowing to a stop, still in the road. Luckily they were able to get out because all the doors, except the driver door, locked including the trunk. The smoke got worse until it caught on fire. Good samaritans stopped to help my 17 yo son and his friend and there was an off duty responder that turned around to put out the fire with the extinguisher he had on him, ahead of the fire department arriving on scene. This could have been very detrimental and had a very different outcome and gm/chevy need to make sure this doesn’t happen to another family. This car was serviced and had very low mileage of less than 12k in 1. 5years.

Brake system malfunctioned. Brakes making horrible grinding noise at 25000 miles. Took to dealership under warranty and was told "that is just the sound that gm brakes make" and they refused warranty repair. Assured noise wouldnt worse, but continued. Paid to have brakes replaced and the same exact noise continues today. Brake fluid leaked everywhere and totally disabled the entire braking system while driving on the interstate. When the brakes went out, I loss power and it was difficult to steer. Tried receiving assistance from Chevrolet on many occasions until I gave up car flashed a message suggesting vehicle was experiencing loss of power while driving down interstate, cleared the message and vehicle power remains weak. Code suggested turbo was going out. Car honks 2-3-4 times while in park only 5 minutes. Oil has to be changed constantly. Last oil change took 2 weeks before now having only 81% oil life. Forward collision warning warns when nothing is in front or around you. Lane keeping assistance cuts in and out and doesn't always work. Backup camera shows upside down often, and distorted. Ecm warranty reset has been completed. Lane departure warning signals hazard where there is none and sometimes lane keeping assistance disallows me to remain in the middle of my lane so I have to cut it off. Interior and exterior lights and radio have remained on for hours after locking vehicle and going inside my house.

Currently the intrument cluster and the infotainment screens reboots roughly every 60 seconds. The screens would go black then reboots. Would temporary loose speed indicator as well as all other functions.

The contact owns a 2024 Chevrolet Trax. The contact stated while driving 65 mph, the brakes failed to respond as needed. The contact also stated that while attempting to open the doors, the contact heard an abnormal sound and the radio independently activated. The vehicle was driven to the dealer, and it was diagnosed that the software needed to be updated. The manufacturer was notified of the failure. The failure mileage was 34,000.

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact became aware that the instrument panel was inoperable. The contact stated that the rearview camera randomly turned on while driving. The contact also became aware that the instrument panel would turn off unexpectedly while driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,400.

Running day lights flicker as well as the emergency lights on "auto day light setting". I was driving in the daytime, and I had two people honk at me because they thought I was trying to get their attention with my lights. The cars behind me also looked concerned since the emergency lights were turning on and off.

The contact owns a 2024 Chevrolet Trax. The contact stated that while operating the vehicle, the daytime running lights was continuously blinking off and on, creating a visibility hazard for both the driver and oncoming motorist. Additionally, the onstar feature intermittently malfunctioned, and the driver was unable to communicate. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 100.

When my daughter and I were driving on the highway, the dash lights completely went out while driving at over 60 miles per hour. It was a scary experience. The dash lights came back on a few seconds later. This occurred in July 2024. I brought the vehicle into the dealership on July 23, 2024. I was informed there were no recalls on the vehicle and a computer scan of the vehicle revealed no problem codes. I was told since it is a new vehicle, it might just be a glitch in the system and to bring it in if there are any further problems. When I recently searched for recalls on 2024 Chevrolet Trax, I saw NHTSA 23v744000 which addresses the issue I experienced. When I went to the dealership, I was informed that my specific vehicle (using the VIN) was not identified for recall. I expressed my concern because my daughter drives this car and the recall announcement indicates when the instrument panel goes blank, there is an increased risk of a crash, which I agree with. I would like to be included with the 2024 Chevrolet Trax vehicles already under recall for the experience I had when the car's instrument panel went blank. It is dangerous and I especially do not want my 18 year old daughter driving if it occurs again.

Headlights are flickering and blinking intermittently along with the green headlight indicator blinking in gauge cluster. Seems like the automatic headlight sensor is unable to detect outer darkness level and fails to keep headlights on or off. Issue happens in sunny and partially cloudy days after the car exposed to sun for 5-10 minutes depending on the strenght of sunlight. This seriously confuse the drivers of incoming traffic especially in the crossings and intersections as blinking headlights means "I give you way" and may lead to accidents and other incidents.

Occasionally after reversing, the camera will get stuck on and the screen will continue to show the reverse camera while moving forward.

Automatic headlight keep flickering on and off. Found out because the green dash light kept flickering and two drivers asked if I was ok because I was flashing the light, but I was not.

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that while driving at various speeds, the instrument panel intermittently went blank. The vehicle was taken to a dealer, where it was diagnosed with a defective valve body and torque converter. The contact retrieved the vehicle, and the failure returned immediately upon exiting the parking lot. The vehicle was taken back to the dealer and remained with the dealer. The manufacturer was notified of the failure, and the contact was referred to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 1,900.

The contact owns a 2024 Chevrolet Trax. The contact stated that when the vehicle was started, the instrument panel and head unit went black and failed to illuminate for two hours. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,190.

Ambient light sensor defective since vehicle was new. It would turn the lights on at dusk and back off at dawn but was confused by direct sunlight on sunny days. The the lights would switch from drls to headlights/taillights whenever direct sunlight hit the sensor and then immediately switch back to drls when any shadow crossed over the sensor causing the lights to flash. This causes other drivers to flash their lights back and can be very distracting. After replacement of the sensor, the problem went away.

Instrument panel went black and radio went black after starting up car or while driving. Will get stuck in a loop of turning on and off while driving after 5 min returns back to normal.

Ambient light sensor malfunctioned on my 2024 Trax. It would flicker on and off in daylight when in the auto lighting headlight mode. After checking reddit, many other owners are having the same issue. Chevrolet bulletin 24-an-001 has a direct fix. Avoiding flashing other drivers is important, as this indicates imminent danger is near.

My day light running lights and headlights flicker on and off in the middle of the day , on sunny days. All I can do is turn them off. This is a regular problem {24-7}.

The contact owns a 2024 Chevrolet Trax. The contact stated that the windows of the vehicle failed to roll down intermittently. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer lubricated the windows tract; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.

I’ve had problems with the headlights flickering for no reason and randomly (every day) with the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about the flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem keeps happening every day.

Instrument panel goes blank and blacks out while driving, this poses a huge safety risk!! I am unable to use anything in the instrument panel. There was a recall for some Trax's but it says mine doesn't qualify, I don't know why!! Chevrolet has looked at it and everything but they are saying they cannot fix the problem. It has been happening for the past 6-7 months about once a week, ever since we purchased the vehicle. I have videos to show proof if needed.

The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the stabili-trak system warning light illuminated. The stabili-trak not functioning, the engine, and steering was reduced. The vehicle was violently shaking and rumbling while driving. The information screen went black while driving. Intermittently, the rear driver's side window was inoperable. The service tire monitoring system was illuminated. Service side-detection system was displayed. The lane keep assist not available warning light was illuminated. The adaptive control temporarily not available message was displayed. The contact called the dealer, who completed a software update and informed the contact that the vehicle might reset after restarting. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.

My noise cancelation malfunctioned from the first month of of purchasing it 11/2023. It took two years numerous dealership visits, update after update. I filed a lemon law claim. I had a gm claim. No one could fix it. They told me I could do 3 things. Update again, cut the wires (which of course voids the entire warranty) or have them disconnected (if they could even be disconnected). I finally found a dealership in cayuga, indiana that fixed the problem by actually disconnecting the noise cancelation. It got so loud you couldn't even hear anyone talking in the car. It gave anyone a headache if they ride more than 30 minutes at a time. The noise cancelation wouldn't shut off. It just sounded like.

The contact owns a 2024 Chevrolet Trax. The contact stated that while starting the vehicle, she became aware that the computer was not working properly, since the welcome message displayed on the instrument panel had seized for several minutes. The contact was aware that the failure was related to an unknown recall. However, the local dealer refused to diagnose or repair the vehicle since the VIN was not included. The contact also stated that the automatic connection between the phone and the vehicle was not working properly, because callers could hear the contact; however, the contact could not hear caller. The contact stated that the rear passenger window switch was not working properly. The rearview camera was inoperable, affecting the visibility while reversing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

My dash screen went blank several times.

Driver side power window does not work intermittently.

Driver-side rear window has intermittently failed to open since vehicle purchase. When it doesn't open, I can still hear the motor click when the button is pressed. I confirmed no obstacles or sticky residue. Dealer ordered a replacement window motor months ago, but it has not arrived.

The contact owns a 2024 Chevrolet Trax. The contact stated that while parked the the vehicle was remotely started erroneously. The vehicle was taken to the local dealer who diagnosed that the vehicle's infotainment system had been hacked into. The infotainment center software was reloaded but the failures continued to occur. The manufacturer was notified of the failure. L the failure mileage was 1.

I purchased the vehicle back in June of 2023, brand new, fresh off the lot and from then the issue began. I had a leak in the fuel line and the engine blew. That was all fixed. But the main issue was the loud vibrating noise that the service department tried to correct multiple times and couldn’t tell where it was coming from. Diagnostics were ran and the vehicle was in the shop multiple times because the noise was unbearable. I took it to 2 dealership service centers to see if anyone could locate it. From both service centers and other sales rep, the 2024 Chevrolet Trax 1rs has this issue and no matter the updates and corrections that were attempted it couldn’t be corrected. I submitted a complaint to corporate where they decided to send a “technician” from their office. Only the tech could not duplicate the issue but everyone else could. Because of that the buy back option was off the table and I was given a 2,000 certificate for another car, I still owed 21k for the Trax. Gm/chervrolet technician failed to properly diagnose an issue that is common with those specific vehicles and now I am being ignored and looking for assistance.

The contact owns a 2024 Chevrolet Trax. The contact stated that the instrument cluster was flickering. The contact stated that the forward collision avoidance system engaged without any objects nearby. While at a stop, the automatic stop/start feature became inoperable. The vehicle was turned off with the key outside the vehicle, but the radio failed to turn off. Additionally, there was a lot of static in the radio. The steering wheel buttons were inoperable. The contact stated that the steering wheel was extremely hot. The high beam headlights failed to engage while driving. The back over prevention view was distorted and the touch screen was inoperable. The contact called the local dealer, where the system was rebooted, and the radio and camera were replaced. The vehicle was repaired, but the failure recurred. While reversing from the garage and then shifting to park, the key was removed from the ignition, and the seat belt alarm continued to ring. The vehicle was shifted to drive but failed to move forward. While exiting the vehicle, the vehicle failed to lock with the fob or manually. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,000.

The vehicle driver side window intermittently does not function.

My car since I got it has been in service 3 times for the same issues. The infotainment screen keeps freezing and lagging randomly. It seems to happen more and more lately. It sometimes gets so bad where while I'm driving the reverse camera turns on and causes a huge distraction while driving. And when you turn the car off and take the key out fo the vehicle it will not shut off the radio for several minutes as it's intended to turn off when key is out of ignition and driver door opens. The next issue is with the remote start. The a/c will not turn on when remote starting the car. Gm said it should but they can't seem to fix the issue. This almost caused my dog to have a heat stroke while I had to run into the store unexpectedly.