Battery Propulsion System problems of the 2014 Chevrolet Volt

Tl- the contact owns a 2014 Chevrolet Volt. The contact stated that while driving in the electric mode when the vehicle's batter Voltage suddenly fails. The vehicle's propulsion system warning light illuminates. The vehicle goes into it's backup mode, which is the use of the gas generator, causing the vehicle to lose power. The contact took the vehicle to the dealership (dyer Chevrolet fort pierce located at 4200 s us hwy 1, fort pierce, FL 34982s) who reporgrammed the hpcm2 system which relates to the hybrid propulsion system. The failure occurred. The contact stated the failure is similar to recall NHTSA campaign number: 18v397000 (hybrid propulsion system). The manufacturer was not made aware of the failure. The approximate failure was 105,000. Gl.

I received the chevy Volt 2/20/14 at around 10:45 am. My partner and I had a very important meeting at 12:30 p. M. In jersey city, NJ so we left directly from the dealership in the brand new Volt, 7 miles on the odometer. At approximately 12:00 p. M. The car alarmed with two messages: 1. Engine not available and 2. Propulsion power reduced. The alarms/engine failure came at the most inopportune time---while on the new jersey turnpike in a construction zone and no available shoulder. With semi-trucks bearing down on us, we luckily made it to a construction pull off area and called on star. On star informed us the turnpike is a restricted zone so they could not send anyone, they were helpful and got in touch with the turnpike authority which sent a tow truck. While I was on the phone with on star my partner called the dealership where we got the car. They were helpful and contacted the dealership where the car would be towed—malouf Chevrolet. After waiting over 30 min for a tow truck to arrive, all the while fearing I was going to be mowed down by a semi-truck on the shoulder, the brand new Volt, my partner and I were off the turnpike. Upon arrival to malouf we were greeted by a member of their service team, he asked me how many miles were on the car. I said”66”, he asked “6600”, I responded “no! 66, the car only ran for a little over an hour after delivery!” we now have a loaner from malouf and have not heard anything about what caused this catastrophic failure of the brand new Chevrolet Volt.