general problems of the 2013 Chrysler 200 - part 1

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag unexpectedly deployed without the vehicle being in a crash. There was no warning light illuminated. Due to the failure, the passenger’s seat became inoperable and could not be adjusted or properly positioned. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was informed that the vehicle would not be repaired due to a previous repair completed under NHTSA campaign number: 13v282000 (electrical system, air bags). The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

I own a 2013 Chrysler 200. While parked at a gas station the front driver’s headrest deployed without warning. I contacted a dealer where I was informed that the headrest needed to be replaced out of pocket. I was informed that the vehicle no longer qualified to be serviced under the recall. Mileage was around 135,000 when this occurred.

The contact owns a 2013 Chrysler 200. The contact stated that while driving 35 mph, the front driver's side headrest deployed, and there was no impact to the vehicle. The contact stated that the headrest struck the back of her head, but there was no injury sustained. The vehicle was taken to an independent mechanic, where the contact was informed that the headrest needed to be replaced. The contact related the failure to NHTSA campaign number: 17v640000 (seats, air bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

Adjusting the headrest up some and the headrest popped out and want go back in I know that it pops out durning a collision so im wondering why is it popped out now the airbag light is on.

Active headrest system deployed without collision on the passenger side. Could have impacted passenger and caused serious head injury. Vehicle was taken to dealer and directed me to Chryslers customer hotline. They were reluctant to do anything and were trying to put the blame on me. They said they would call back in the next 2-3 business days to examine the vehicle after much back and forth. There were no warning signs that the headrest would deploy and no prior notice from the manufacture.

The contact owns a 2013 Chrysler 200. The contact stated while driving 35 mph, the front driver’s and front passenger’s side headrests deployed without warning. The contact stated that the vehicle was previously serviced under NHTSA campaign number: 17v640000 (seats, air bags). The vehicle was taken to a dealer where the contact was informed that the headrest needed to be replaced out of pocket. The contact was informed that the vehicle no longer qualified to be serviced under the recall. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 97,000.

The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn, and the vehicle lost motive power. The contact stated that while the vehicle was parked, the vehicle was started, and the air bag warning light illuminated. In addition, the contact stated that the horn failed to function as intended. The contact later noticed that the driver's and passenger's headrest air bags had deployed unintendedly. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,879.

I was driving home and while stopped at a light, the passenger headrest popped off its frame without being triggered by a collision or other event. Researching online, it seems this is the same issue that many others have had with the active head restraint deploying randomly due to a failed piece of plastic used in the design.

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the driver's side headrest air bags deployed unintendedly. The contact stated that the passenger’s side headrest air bag had deployed independently prior to the other failure. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 36,000.

The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the driver’s side rear headrest air bags exploded causing the driver to get whiplash. The vehicle was taken to the mechanic where it was diagnosed with having a manufacturer defect; however, the vehicle was not included in any recalls. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The vehicle was not repaired. The failure mileage was approximately 85,000.

The airbag is malfunctioning with the warning sensor going on and off.

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 13v282000 (electrical system, air bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 172,000.

The active headrest restraint (ahr) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls s61 & t56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with fca customer care, I was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something I cannot do. The recall site states "safety recalls include any problem encountered with an fca us llc product related to the safe operation of the vehicle or the safety of the occupants. Fca us llc will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner. " this clearly does not matter to Chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.

While driving, my driver seat headrest deployed. There was no collision to activate the headrest to deploy. It did so spontaneously. This could have caused a major accident due to me being startled. I am concerned for my daughter’s safety and mine. There were no recalls for the headrests reported in my vehicle. There was no indication that the headrests in my vehicle would be an issue. I will be taking the vehicle to carmax, where I purchased it and to the Chrysler dealership to seek a solution.

I had all 3 recalls completed from the Chrysler dealer but only 2 now show complete on NHTSA and carfax. Could you please check on this for me see attached service record from the dealer for the recalls that were completed.

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and unoccupied, the front driver's side seat headrest exploded without impact. The contact drove the vehicle to residence. The contact's husband purchased the headrest from the dealer and replaced the headrest. The contact related the failure to an unknown recall. An unknown dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer denied reimbursement. The failure mileage was approximately 40,300.

The active headrest restraint system deployed for no reason in the passenger side headrest while driving down the road at 35 mph. It sounded like a gunshot! the passenger was hit in the back of the head but thankfully not injured. I took a picture of it and my son told me that's a safety feature in case you get rear ended, which didn't even happen because I was still driving when and after that happened with no cars in front of or behind me. There was and is still no warning lights indicating any type of problem with anything.

The contact owns a 2013 Chrysler 200. The contact stated that while driving, the horn was continuously making an abnormal blaring sound. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the tipm needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under a recall and referred her to the NHTSA hotline. The contact stated that the failure was like NHTSA campaign number: 16v668000 (seat belt, air bags). The failure mileage was approximately 200,000. The VIN was not available.

My airbags not working and the light is on.

The passenger side headrest airbag deployed while driving. No accident and was not hit by anything.

The contact owns a 2013 Chrysler 200. The contact stated that while driving at 45 mph, the driver’s and passenger’s seat headrests deployed without warning. The contact called the dealer and was provided an estimate for the repair. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA campaign number: 17v640000 (seats, air bags) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 118,000.

The contact owns a 2013 Chrysler 200. The contact stated that his son parked the vehicle, and as he disengaged the seat belt and was exiting the vehicle, the air bag headrest inadvertently deployed and hit him on the back of the head. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not made aware of the failure. The contact referenced NHTSA campaign number: 17v640000 (seats, air bags). The vehicle was not repaired. The approximate failure mileage was 74,000.

Air bag light is on code b1c14 driver active headrest control circuit open.

Car loss all power while driving down a city street in motion could not steer or do nothing would not crank up after about 10 minutes it started right up. This has happened 5 times while driving very dangerous. This has been going on for about a year. The last time it did this is February 18, 2021.

After starting my car, a light on dash warns of a airbag issue. Also the menu on the steering wheel is not working. It's on, but stuck on the tire pressure screen.

Engine failure, speed control doesn't work, car keeps cutting off, does not pick up speed, jerks really bad, shifts gears by it self at times, air bags are recalled, the car has been at the Chrysler dealership for over 6 months they keep saying different things are wrong with it not sure completely what the issues are just know a few. I was told the car is still jerking and cutting off which was the problem when I brought the car in they are charging me almost $800 for work done and was promised the car would be fixed but the car still has the same exact issues from the moment I brought it in. And being told it is still not drivable after being worked in by Chrysler mechanics for over 6 months.

While driving the vehicle on a city street the drivers side headrest deployed without warning or external force from a collision, and forcefully hit me in the back of the head.

The passenger side active headrest restraint (ahr) deployed despite the car being parked and unoccupied. The headrest was poorly manufactured as a plastic piece inside the headrest cracked and therefore jolted forward the headrest on it's own. The car was otherwise in good condition but the faulty headrest presents a major safety hazard as it could deploy while driving down the road or could have caused neck/head trauma if a passenger had been in the car.

My driver side headrest deployed while I was driving.

My car was parked and as I was entering my car in the drivers seat and leaned my back against the seat to adjust my position in the car seat, the headrest airbag deployed. I went to the dealership the next day to be told the part was discontinued and not covered by my warranty and could not be removed as was a safety issue, so I had to put zip strips on it so I was able to drive the vehicle and I have been unable to find the part to have it replaced.

Reference recall p60 for alternator diode issue. The complaint vehicle has an intermittent issue with a dead short to ground condition within the alternator. Vehicle running will intermittently dead short to ground. The vehicle shuts off unexpectedly in this condition and the battery and electrical system is completely shorted and nonfunctional. In this condition I removed the electrical connection to the alternator and voltage was restored. Replaced the cable and observed the short condition again. It is very disturbing that the scope of this issue was not adequately defined initially. I have escalated this to fca directly and was provided with a reference number 76150991, they have said that there is nothing they can do and the repair is out-of-pocket until Chrysler engineering to the NHTSA makes a different decision. I truly believe there are several people who will unknowingly replace the battery and start driving again, putting their lives and others on the road at risk.

Tl the contact owns a 2013 Chrysler 200. The contact stated that while stationary with the engine idling, the front passenger side headrest impact unit deployed independently. The vehicle was not involved in a crash. No injuries were reported. The cause of the failure was not determined. The local dealer arrigo Dodge located at (2250 state rd. 7, margate FL. 33063) was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 85,000.

Clockspring failed causing lack of horn and possible air bag problems.

On 02/24/2019 at approximately 3:00 p. M. , after attending church services, I entered my car and immediately noticed that the driver side active head restraint (ahr) was deployed.

Car had a recall of airbag module (s61) & after this was repaired, it has a seatbelt warning for active head restraint bc14 (circuit open). I've seen many posts about a similar problem with Chrysler cars. And, now I have to pay to get this repaired or the headrest may not operate properly in the event of a rear end accident.