Front Seat Head Restraint problems of the 2013 Chrysler 200 - part 2

45 problems related to front seat head restraint have been reported for the 2013 Chrysler 200. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Chrysler 200 based on all problems reported for the 2013 200.

36 Front Seat Head Restraint problem

Failure Date: 11/14/2017

The drivers side headrest deployed while I was driving and hit me in the back of the head. There was no impact at al so no reason for it to open.

37 Front Seat Head Restraint problem

Failure Date: 11/01/2017

Takata recall the airbag in the headrest is showing it is not working on the dash. Was told it is not on the recall list and will cost $500 to replace. This notification is on all the time. Nothing had happened yet but I am concerned it could if the airbag is not replaced.

38 Front Seat Head Restraint problem

Failure Date: 03/28/2017

The contact owns a 2013 Chrysler 200. While driving, the front driver side headrest independently disengaged from the seat. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,547.

39 Front Seat Head Restraint problem

Failure Date: 03/22/2017

I was driving down the road one day, and when I was sitting at a stoplight, I was smacked in the back of my head by the head restraint. I was stationary when it happened, and 3 months later the passenger side hit my wife.

40 Front Seat Head Restraint problem

Failure Date: 09/27/2016

Passenger head restraint deployed while driving at approx. 30 mph on a city street while slowing to enter a service station.

41 Front Seat Head Restraint problem

Failure Date: 09/10/2016

In the heat of summer the drivers seat headrest anti whiplash restraint deployed.

42 Front Seat Head Restraint problem

Failure Date: 08/09/2016

We were in an accident my son and husband were in the front seat and the both had injuries. My son had neck injury and I feel that it is due to the headrests in the vehicle. I would just like for this to be looked into. We were at a stop when the vehicle was rear ended by 2 vehicles. The headrest literally blew open. Prior to this the wipers would turn on, anytime we used the signal light.

43 Front Seat Head Restraint problem

Failure Date: 05/03/2016

On the evening of may 3rd, 2016 I returned to my vehicle after work to find that the driver head restraint had been deployed for unknown reasons. Earlier that day I went to the bank all was well the head restraint was completely intact. At approximately 5:05pm I returned to my vehicle to head home and noticed that I could not rest my head as I do on a daily basis on my drive home. My concerns are that if I were driving in traffic or on the freeway and it unexpectedly deployed potentially causing an accident or worse due to a chain reaction. I immediately contacted the Chrysler recall center. Filed a complaint, issued a case number and was told that someone would be contacting me to investigate with a possible resolution. I have not been contacted as of 5/9/2016. I also followed up on the case Friday may 6th . The case number had not been assigned. I'm looking for a resolution as to why this happened unexpectedly and what if anything would be my options. If this has happened to other, this could potentially become a safety hazard.

44 Front Seat Head Restraint problem

Failure Date: 03/24/2015

The contact owns a 2013 Chrysler 200. While driving approximately 35 mph, the contact heard a loud bang and the passenger side head restraint exploded. The air bag warning light illuminated. The contact sustained hearing loss in the right ear, which required medical attention. The manufacturer was notified of the failure. The vehicle was not taken to the dealer per the manufacturer's request. The vehicle was not repaired. The approximate failure mileage was 37,500. . . . Updated 06/03/15.

45 Front Seat Head Restraint problem

Failure Date: 11/01/2014

My wife was driving on the freeway at 65 mph when all of a sudden the active head restraint popped open and struck her in the back of the head causing head and neck pain. Took to the dealership they said they have never seen anything like that before.


Other Seats related problems of the 2013 Chrysler 200


200 Service Bulletins
200 Safety Recalls
200 Defect Investigations