Front Seat Head Restraint Problems of Chrysler 200 - part 2

Tl the contact owns a 2013 Chrysler 200. The contact stated that the active headrest on the front passenger side deployed without warning. There were no injuries. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.

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I was driving down a city street at a speed of 25 mph and my head restraint deployed. I was extremely startled by this. Please be careful because this is extremely dangerous. This incident left me sore in the back of the head. I'm not sure what caused the head rest to deploy.

Tl- the contact owns a 2012 Chrysler 200. The contact stated that within two weeks of owning the vehicle, the head rest restraint deployed with no warning and the contact was uncertain as to why this happened. The contact was included but not notified of NHTSA campaign numbers: 13v282000 (electrical system, air bags), 16v668000 (seat belts, air bags) and 17v640000 (seats, air bags). The dealer auto nation USA corpus christi, 3115 s padre island dr corpus christi TX 78415-1815, 361-217-6733 was notified of the failure. The vehicle was not repaired yet. The manufacturer was notified of the failure and the contact was waiting to determine when the 3 recall repairs may be scheduled to be completed. The approximate failure mileage was 52,000. Dyd.

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The contact owns a 2013 Chrysler 200. While the contact's wife was driving unknown speeds, the driver's side headrest exploded without warning or impact. There were no warning indicators illuminated. The driver sustained head injuries, which did not require medical attention. The vehicle was taken to the local dealer (mac haik Chrysler Dodge Jeep ram, 95395 I-55 north jackson, ms 39206, 601-208-0144) where the contact was informed that the driver's side headrest needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was approximately 60,000.

Tl- the contact owns a 2013 Chrysler 200. The contact stated that the passenger headrest deployed. The contact also mentioned that the driver headrest was about to deploy as well. The vehicle was taken to douglas Jeep Chrysler Dodge ram 2382 s tamiami trail, venice, FL 34293 (941) 484-8300 where the contact was infromed that the clip was broken and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 52,723. Dr.

Tl- the contact owns a 2013 Chrysler 200. The contact stated while driving, the passenger side headrest deploy. No warning lights illuminated during the failure. The dealer was not contacted about the failure. The vehicle was not repaired. The manufacturer. Was not notified of the failure. The failure mileage was 110,000. Hk.

Tl the contact owns a 2013 Chrysler 200. While driving 65 mph, the driver's side headrest deployed unintentionally. There were no injuries. The vehicle was taken to ganley Chrysler Dodge Jeep ram (310 broadway Ave, bedford, OH 44146, (440) 232-2121) to be repaired per NHTSA campaign number: 13v282000 (electrical system, air bags) prior to the failure. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 114,766.

I parked in my driveway. When I exited the vehicle I heard a loud noise and say the driver headrest pop up and split apart disclosing the internal mechanism. I was fortunate not to be driving when this occurred. I have found at least 16 complaints concerning this problem on the internet and I'm amazed that there has not been a recall. I fear that the passenger headrest will pop and injure my passenger.

Takata recall. The airbag light keeps coming on and off on the dash, sometimes when I go to break. I have had it tested to make sure what it is. I was told by stark's it is a sensor in my headrest that is part of the airbag system, if it is on and I have a wreck they will not deploy. Started in may and is still going on.

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The contact owns a 2013 Chrysler 200. The contact stated that after entering the vehicle, he noticed that the front passenger’s side headrest had deployed without impact. No warning lights were illuminated. The vehicle was taken to a local dealer and serviced under NHTSA campaign number: 17v640000 (seats, air bags). The vehicle was repaired; however, the contact stated that when he entered the vehicle, the failure reoccurred with the driver's side headrest. The vehicle was taken back to the dealer, and the contact was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.

The drivers side headrest deployed while I was driving and hit me in the back of the head. There was no impact at al so no reason for it to open.

Chrysler 200 2012 has issue with headrest assembly on driver side. I had it diagnosed from Chrysler dealership. I also read recalls regarding this issue in same cars but when I put my car's VIN # to check any recall it says 0 recall. Can you help to see if this can be fixed. It is a driving safety issue.

Takata recall the airbag in the headrest is showing it is not working on the dash. Was told it is not on the recall list and will cost $500 to replace. This notification is on all the time. Nothing had happened yet but I am concerned it could if the airbag is not replaced.

Passenger head restraint is broken, two little plastic pieces snapped I assume. It happened while I wasn't in the car, parked outside my house. Never had an accident nor have I damaged the car in anyway,.

I was alone in the car, driving on the freeway, when I heard a startling bang that came from the front passenger side. I saw that the headrest on the front passenger seat had deployed while I was driving. When I got home, I noticed several small pieces of black plastic on the front passenger seat cushion. Upon examining the headrest, it was obvious that the plastic which was supposed to hold a 2"-3" silver metal retaining rod had failed. That silver metal rod is still engaged in the electronic lock/release mechanism attached to the back of the head rest. The plastic pieces on the seat were from that rod retainer. I do not know if the heat of the arizona summers are causing the headrest plastic components to weaken. I also don't know if this was an isolated incident, or the beginning of a trend. I shudder to think what would've happened if it was the drivers headrest that failed, hitting me in the back of the head while driving at 65 miles an hour on the freeway. Unexpectedly getting hit on the back of the head while driving could result in a serious accident! my Chrysler 200 had 38,110 miles when this occured; it is barely out of warranty. The defective headrest is still installed in the car. It appears the Chrysler part number is 68065766aa; manufactured by grammer (in gernamy) and their part number is 1192441. Removing the headrests turn on the airbag warning indicator. As I stated earlier, I fear that the driver headrest may also fail at any time and results in a serious accident. I contacted Chrysler requesting both of these headrests to be replaced under warranty and am awaiting a response.

The contact owns a 2013 Chrysler 200. While driving, the front driver side headrest independently disengaged from the seat. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,547.

I was driving down the road one day, and when I was sitting at a stoplight, I was smacked in the back of my head by the head restraint. I was stationary when it happened, and 3 months later the passenger side hit my wife.

Passenger head restraint deployed while driving at approx. 30 mph on a city street while slowing to enter a service station.

In the heat of summer the drivers seat headrest anti whiplash restraint deployed.

We were in an accident my son and husband were in the front seat and the both had injuries. My son had neck injury and I feel that it is due to the headrests in the vehicle. I would just like for this to be looked into. We were at a stop when the vehicle was rear ended by 2 vehicles. The headrest literally blew open. Prior to this the wipers would turn on, anytime we used the signal light.

The contact owns a 2014 Chrysler 200. While driving approximately 70 mph, the driver's seat headrest fractured without warning. The vehicle was taken to the dealer where it was diagnosed that the spring fractured and the headrest needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 64,000.

On the evening of may 3rd, 2016 I returned to my vehicle after work to find that the driver head restraint had been deployed for unknown reasons. Earlier that day I went to the bank all was well the head restraint was completely intact. At approximately 5:05pm I returned to my vehicle to head home and noticed that I could not rest my head as I do on a daily basis on my drive home. My concerns are that if I were driving in traffic or on the freeway and it unexpectedly deployed potentially causing an accident or worse due to a chain reaction. I immediately contacted the Chrysler recall center. Filed a complaint, issued a case number and was told that someone would be contacting me to investigate with a possible resolution. I have not been contacted as of 5/9/2016. I also followed up on the case Friday may 6th . The case number had not been assigned. I'm looking for a resolution as to why this happened unexpectedly and what if anything would be my options. If this has happened to other, this could potentially become a safety hazard.

The contact owns a 2012 Chrysler 200. While driving 20 mph, whenever the contact activated the turn signal, the windshield wipers activated. While driving, the driver side headrest popped off. The vehicle was taken to a dealer where it was diagnosed that the headrest needed to be replaced. The turn signal issue could not be diagnosed. The manufacturer was not made aware of the failures. The failure mileage was 38,500.

The contact owns a 2013 Chrysler 200. While driving approximately 35 mph, the contact heard a loud bang and the passenger side head restraint exploded. The air bag warning light illuminated. The contact sustained hearing loss in the right ear, which required medical attention. The manufacturer was notified of the failure. The vehicle was not taken to the dealer per the manufacturer's request. The vehicle was not repaired. The approximate failure mileage was 37,500. . . . Updated 06/03/15.

My wife was driving on the freeway at 65 mph when all of a sudden the active head restraint popped open and struck her in the back of the head causing head and neck pain. Took to the dealership they said they have never seen anything like that before.

Electrical failure leading to delay in car starting or malfunctioning of vehicle electrical system. While attempting to trade in 2012 Chrysler 200, purchased on 07/15/2014, VIN #[xxx] from florida fine car located at 1027 s state road 7 hollywood florida 33023 I was informed by sales representative of carmax that I could not receive the best trade in offer because the vehicle had ?evidence of major rear end repairs and re-welded trunk pan. Carmax will not retail this vehicle. ? 9/4/13 -- headrest popped open while driving, front power outlet not operating, hesitates on acceleration, noise under hood and splash shield missing screws. Outlet fuse was replaced, plastic hold downs for splash shield replaced and headrest found to be defective. Sadly to see service rep asked, ?if I had tampered with headrest. Two weeks later I received a recall notice. 9/13/13 -- headrest replaced, scrubbing under car persists, front power outlet not operating again, car continues to hesitate during acceleration, brake not operating well and ticking under hood continues. Multi-point inspection complete no problem detected. 10/12/13 ? recall notice received via usps. I immediately reported to the hollywood service department and tech performed recall #n38 on active head restraints?reprogrammed computers for all headrests. Multi-point inspection performed car system running and battery strength is good. 11/01/13 ? car hesitating to start on occasions and front power outlet not working. Multi point inspection performed computer diagnostic shows no codes. 11/25/13 ? car was towed on Sunday, 11/24 because it would not start and power outlet blown again. Multi point inspection performed, battery replaced and power outlet fuse replaced. The reason given was the glove compartment light switch was defective. This defective switch caused the light in the glove compartment to remain on therefore draining the battery. The battery passed prior inspections. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).