Air Bag Not Deploy problems of the 2015 Chrysler 300

My wife was in an accident where she was hit in the driver's side at her door, rear passenger door and front fender while turning left at an intersection. Impact was 35-40 mph. Not one airbag deployed. She hit her head and shoulder on window causing severe pain to her head,neck and collar bone, and we want to know why the airbags did not deploy. We feel this may have caused more problems from her impact. I'm sure we paid for this feature in the car and want to know why they didn't work.

The contact owns a 2015 Chrysler 300. While driving 7 mph, the contact pulled the vehicle into a driveway and was struck in the rear by another vehicle. The air bags did not deploy. The contact sustained soft tissue injuries to neck, back, and shoulders as well as whiplash that required medical attention. A police report was filed. The vehicle was towed to an independent body shop, but was not diagnosed. The vehicle was repaired. The dealer (northland Chrysler Jeep Dodge ram, 14100 w 8 mile rd, oak park, mi 48237 (248) 398-8200) was contacted and did not offer a diagnosis for the air bags. The manufacturer was not notified of the failure. The failure mileage was 14,000.