Table 1 shows three common gasoline fuel system related problems of the 2017 Chrysler Pacifica.
| Problem Category | Number of Problems |
|---|---|
| Gasoline Fuel System problems | |
| Tank Filler Pipe And Cap problems | |
| Fuel Pump problems |
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to carmax where it was diagnosed; however, the cause of the failure could not be determined. The vehicle was then taken to the dealer where it was diagnosed and determined that the oil needed to be changed. The vehicle was repaired; however, the failure recurred. The check engine warning light illuminated. The vehicle was taken back to the dealer where it was determined that either the fuel filler, filler neck, or filler tube failed and could not be repaired or replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,054.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to carmax where it was diagnosed; however, the cause of the failure could not be determined. The vehicle was then taken to the dealer where it was diagnosed and determined that the oil needed to be changed. The vehicle was repaired; however, the failure recurred. The check engine warning light illuminated. The vehicle was taken back to the dealer where it was determined that either the fuel filler, filler neck, or filler tube failed and could not be repaired or replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,054.
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 25 mph, the vehicle lost motive power. The contact was able to veer to the side of the road. The check engine warning light was illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that the failure recurred on two occasions. The contact stated that on the third occasion, a message to park and to restart the vehicle was displayed; however, the vehicle failed to restart at first attempt. The contact was able to restart the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the fuel pump. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.