general problems of the 2017 Chrysler Pacifica

The contact owns a 2017 Chrysler Pacifica. The contact stated that while operating the vehicle the backup camera had malfunctioned. The contact stated that while in reverse the backup camera display screen image was either a solid blue or a black screen, or the image was frozen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet notified of the failure. The failure mileage was 127,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated after shifting gears from reverse to drive, the rear backup camera imagine remained on the display screen. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired yet. Upon investigation, the contact associated the failure with NHTSA campaign number: 19v886000 (back over prevention, equipment) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.