Rearview System Braking problems of the 2017 Chrysler Pacifica

The back up camera does not turn on immediately. Sometimes it takes up to 3 minutes for it to turn on, after shifting into reverse. I understand this is a violation of the safety requirement for a back up camera. There is not an open recall for this particular issue on this VIN. The dealer service department confirmed the issue but has not offered a solution. It has not been inspected by the police or insurance representatives. There are no warnings or messages related to the issue. It first occurred approximately 1 year ago.

I periodically receive a warning when the transmission is placed in reverse that the “camera system is unavailable”. Sometimes the camera works and sometimes it doesn’t. The internet is replete with many similar occurrences of Pacificas across several years of manufacture where the camera operates intermittently. This is a serious safety issue and I am very surprised that there appears to be no recall notice. To correct this issue. Information on the internet implies that this issue is related to a computer glitch and a software update of the uconnect system may be required. Clearly, Chrysler should be responsible for correcting this design deficiency. Unless the camera fails completely as a result of an impact or age, is shoulfpd be available 100% of the time.