general problems of the 2017 Chrysler Pacifica - part 2

387 problems related to power train have been reported for the 2017 Chrysler Pacifica. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Chrysler Pacifica based on all problems reported for the 2017 Pacifica.

36 Power Train problem

Failure Date: 09/20/2024

Engine ticking,blind spot not working.

37 Power Train problem

Failure Date: 09/01/2024

Minivan was performing normally, then at a signal light after 14 min of driving on the hwy, the car stalled at a major intersection. Multiple attempts were made to restart but gear selector was locked in drive. The knob would not turn (locked). Multiple error messages were displayed on central gauges and tow truck had to be called, since car was blocking freeway lane crossing. The car did restart eventually but gear selector still locked and minivan is not operational.

38 Power Train problem

Failure Date: 08/28/2024

Shifter assembly. Turned on Pacifica engine. The battery was also reading 14. 2 and normally it's at 13. The steering wheel button light was on, and it turned on by itself. The shifter assembly light was off and wouldn't allow to go into gear. The check engine light turned on and the service shifter was on the screen. When I pushed the button to turn off the steering wheel button the engine started to vigorously rattle and the rpms were jumping all around. Towed it to dealership and they said the shifter assembly is failing but hasn't completely failed. This issue has happened 3 times.

39 Power Train problem

Failure Date: 07/12/2024

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 mph, the transmission position indicator started blinking while in drive(d), after which the vehicle lost motive power and was unable to accelerate above 40 mph. The contact pulled over to the shoulder of the roadway and turned off the vehicle however, the failed to restart. The contact stated that the gear shifter was stuck in park(p). There was no warning light illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not yet to diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

40 Power Train problem

Failure Date: 06/10/2024

Our 2017 Pacifica has been in for diagnostic review/repair several times. While traveling between speeds of 50-70 miles per hour after a period of anywhere between 35-90 minutes when making easy right corners the steering sticks in place between 11 & 1 positions. Has been noticed on shorter distances in hotter weather than and on longer trips farther into the drive. We recently had the electronic power steering computer replaced which did not fix the problem. Currently the dealership is advising that the rack and pinion need replacing but the warranty company will not pay as they are not able to replicate the error in the presence of the warranty company inspector. Since replacing the electronic power steering was unsuccessful in correcting the problem, the warranty company is requiring the dealership to provide proof of part failure before they pay. My son turned 16 on July 25th, 2024 and got his drivers license. At this time we do not have $4,000 to replace the rack and pinion and the warranty company won't cover it due to dealership errors. It is my understanding there are hundreds of reported cases of this same exact issue without any recalls. We refuse to allow our teenage son to drive a literal death trap with known and reported steering issues to the government and manufacturer but that may not be an option for everyone. May god or whomever forgive the souls of those who wait for the death of a child or other before taking action.

41 Power Train problem

Failure Date: 05/10/2024

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start. The contact stated that on the second attempt to start the vehicle, the brake pedal was stuck on the floorboard and failed to return to the normal position. The contact stated that the vehicle could not be jumpstarted. An independent mechanic was contacted and advised the contact to depress the brake pedal harder to start the vehicle. The contact stated that a friend assisted in depressing the brake pedal harder, and the vehicle started; however, the windshield wipers engaged independently, additionally, the steering wheel made an abnormal sound and became difficult to turn. The contact stated upon starting the vehicle on another occasion, the rotary gear shift dial lights failed to illuminate, and the message "service shifter" was displayed. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact related the failure to NHTSA campaign number: 19v348000 (electrical system) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 81,270.

42 Power Train problem

Failure Date: 05/02/2024

Cylinder head damage at 101,000 miles. Valve guides and seals degraded to where it misfires. Problem confirmed via code scanner and leak-down test with a local mechanic.

43 Power Train problem

Failure Date: 04/08/2024

I was pulling into a parking lot and had my foot on the gas. The gas pedal suddenly stopped allowing me to accelerate. The dashboard read "place car in park" I lost power of the vehicle. I was able to pull safely into a parking space and then I put the van in park and turned it off. I started it up and it started without issue. This was a very scary situation as I almost hit a shopping cart where I was forced to pull in as I had no power and was coasting in a parking lot full of cars.

44 Power Train problem

Failure Date: 03/20/2024

44110 miles. No leaks, oil change every 2500 miles, all fluids are full and well maintained. Hard shift sometimes while in drive and accelerating. Engine light just came on yesterday with wife and 4 kids in vehicle, then engine light flashing. Pacifica felt sluggish and engine was rough. This happened driving on busy freeway! quickly pulled over at off ramp. Called tow and mechanic neighbor pulled trouble code from odb port using scanner p0306 which is engine misfire in cylinder 6. Car runs like crap and is unsafe to drive. Now need to tow to dealer for very expensive repair, just outside of 5 year warranty.

45 Power Train problem

Failure Date: 03/16/2024

Blown head gasket at 64000 miles. Leaking coolant into the cylinders. Mechanic says the gasket has been repaired before.

46 Power Train problem

Failure Date: 03/15/2024

I purchased my 2017 in 2023. Within a few months, problems began. When we brought the van back to the Chrysler dealer to have it checked with their obd2 code reader, multiple codes pulled up… first thing “needing” to be replaced was the hood sensor because the display said the hood was open (even though I was simply stopped at a red light). The auto start/stop light was also coming on and staying on. The dealer said that would go away after replacing the sensor. That repair was done (I believe) in April of 2024 at the Chrysler dealer (and the auto start/stop light came back on a week later, both batteries testing fine independently of one another). Next thing “needing” to be replaced was the accelerator pedal module because my van would start shaking, not accelerate, and go into (what I now know is) limp mode with all warning lights displaying on almost every right hand turn. This absolutely puts my safety and the safety of my four children at risk when it suddenly decides to not accelerate!! that repair was done in June 2024 at the Chrysler dealer. Next thing to happen is the check engine light illuminating. We checked the coolant and it was almost empty! this should not be happening! we filled with coolant, but have to do this every few days now. The check engine light has come back on and is still producing many codes, the worst of which is p0303. This code has pulled up every single time we’ve had the van scanned at the dealer. The dealer has had my vehicle on multiple occasions for multiple days each time and never once told me the severity of this problem. Their words: we just go down the list, starting at the top. P0303 was not at the top, and now I have to pay the price for their incompetency! my van would not start and had to be towed to the dealer yesterday, 7. 17. 2024. I’m waiting to hear from them, but I can guarantee this is a head gasket/engine failure issue. Who can afford to just replace an engine?! this is infuriating and beyond frustrating!!.

47 Power Train problem

Failure Date: 03/13/2024

I purchased this Chrysler Pacifica from advantage auto sales in new kensington PA. Making payments obviously but I have had nothing but issues since we got it. Now it’s up at #1 cochran and they did a exam and they sent me a video and the transmission is bad, (which when I got the vehicle I been saying something is wrong with the transmission, took it to the garage they kept telling me to take to for now 3rd gear to be grinded out. Head gaskets went in it as well they kept it for over 2 months to not even put parts back together properly, axle is bad. Leaking oil somewhere where still , this fan flapper thingy in the front is bad and been since day 1 there is a bad sensor on it which they told me they fixed and clearly didn’t. I have had nothing but issues on this vehicle since I got it. It sees more garages than it does outside. I have 4 kids. Making a lot of trips to doctor appointments and such. . So I need a vehicle, they don’t care. I went to the dealer yesterday and they just told me to take it to another place to get the transmission rebuild or whatever but I feel that isn’t going to fix it and I’m just gonna have more issues in the long run. Can you guys help me at all ?! I need something done. My warrenty is up soon and they only cover 8,000 of the tranny and it’s a 10,000 tranny.

48 Power Train problem

Failure Date: 03/09/2024

Multiple events (over 5) have occured from December 2023 thru March 2024 involving the transmission clunk/jerk/bang with near total loss of speed when accelerating from a stop or low speed. Also several events with loss of acceleration (no reponse from the gas pedel). This happened with me turning left at a light and trying to clear an intersection. Van is available for inspection. Safety was put at risk by van stopping in moving traffic, and with being nearly rear ended several times. Also nearly being hit head on by not being able to complete the left hand turn thru the interesction timely. Vehicle has not been inspected by any dealer or law enforcement. There have never been any warning light given during these events. Dealer said by phone that without warning lights they would have nothing to trace the problem with. I have listed only the last event time below in additional details.

49 Power Train problem

Failure Date: 03/01/2024

Engine lost power and shut down and would not restart. Engine has had continued issues for close to a year.

50 Power Train problem

Failure Date: 02/10/2024

Every time I drive my crystler , the transmission slams while pulling hills or even on a straight stretch the transmission you can feel it almost wind up and then slam into position and it's getting more consistent as I own the vehicle.

51 Power Train problem

Failure Date: 01/16/2024

Engine loose power because coolant is entering the cylinders due to a defective head gasket. Failed at 110,000 miles . Need engine replacement $6000 for a used engine.

52 Power Train problem

Failure Date: 01/12/2024

After smelling a burning smell when driving, an independent service center diagnosed that the engine oil cooler had failed causing the engine oil and antifreeze coolant levels to drop low enough that continued driving could seize the engine. The sparkplugs were damaged and a head gasket could be required as well. If not for the burning smell, the van could have stopped suddenly in busy traffic on the highway with my kids inside. The vehicle can be inspected anytime. I have not yet contacted the manufacturer. No warning lights went on. The only indication was a burning smell that I first thought was the new rear brakes I had installed.

53 Power Train problem

Failure Date: 01/01/2024

Hard shifting when stopping or driving at speeds under 30 mph.

54 Power Train problem

Failure Date: 12/16/2023

The vehicle first malfunctioned 09/2022. All the signals on the dashboard came on including the wipers. Then the vehicle wouldn’t accelerate and stopped while driving in the middle of the road. I got it towed to a Chrysler dealership and they had it for 4 four months and couldn’t maintain power within the van. After 4 fours I received the van back and it was driving good. Recently, while out of town on 12/16/2023 the van began to run hot for the first time and I parked it. The next day it wouldn’t start and I got it towed to a nearby shop on 12/18/23 and I was told it was my starter. I replaced the starter and the shop said it was something with my engine due to white smoke coming out the exhaust pipes. I got it towed again to a nearby Chrysler dealership on 12/19/23 and they confirmed after doing the diagnostic, the service shop said I needed a new engine because the coolant leaked into the cylinder heads blowing the gaskets. I asked what caused this issue and they stated overheating. The vehicle has never shown signs of overheating such as smoking or the gauges going up until that night which was a brief 5 minutes because I parked the van. I have researched and seen multiple cases like mine in both circumstances with this same kind of vehicle and not1 recall has been placed. I maintenance the vehicle as required and believe this is a manufacturing issue.

55 Power Train problem

Failure Date: 12/02/2023

The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle. The car was parked in our garage and if the fire department did not come to help, the fire could have intensified and burned down our whole house. We are very thankful we caught it so quickly. No warnings or issues were apparent with the vehicle when it was parked and put on the charger.

56 Power Train problem

Failure Date: 11/05/2023

Transmission appears to not know what gear to go into, or misses a gear shift altogether. Creating a period of higher rpms with no power to the wheels. This is a safety concern as it has happened when pulling out into travel lanes.

57 Power Train problem

Failure Date: 11/02/2023

Engine code for misfire fixed and still has a shake, looking like head gasket. Transmission jerks upon shifting.

58 Power Train problem

Failure Date: 11/01/2023

It got a check engine light for a cylinder 3 miss fire. It has been found to be caused by a faulty head and gasket by jamie’s auto service in noblesville in. This issue is also on many forums with tons of people suffering from this.

59 Power Train problem

Failure Date: 10/05/2023

While driving vehicle, car shifted to neutral then park then neutral, while in drive moving down road. Numerous warning came on including "service shifter", check engine, front end collision sensor, abs brake sensor, along with a message to put car in park before shifting . The day before a warning of service shifter came on and the car was unable for a few minutes to shift out of park. Then the codes suddenly went off. Took it to auto zone to check codes and it said no codes were found or stored. First time was September 25, 2023. The next time when it shifted itself out of drive while driving was September 28. Drove home from getting checked for codes with nothing showing up. Drove 5 minutes on October 2, and a bunch of random codes flashed. Took to shop and they found no codes. All warnings went off. Said nothing anyone could find wrong. Said nothing showing up and was fine to drive. October 5 was driving home, 526 miles later with no warnings , and suddenly stopped driving while in motion on road. Same codes flashed. Shifter stopped working. Car wouldnt start or shift. Completely broke down. Had to be towed to dealership. They say transmission needs to be replaced and it is only 500 miles out of warranty. The same 500 miles we had to drive to get it to throw codes. Had previously taken in when I thought transmission was problem when it was dropping gears. They said software update. Continued dropping gears after they "fixed it" and when I called they said it had to relearn how I drove. Almost had 2 major accidents now when it stopped completely on its own while driving.

60 Power Train problem

Failure Date: 09/20/2023

The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted chrystler and there is no current recall for any of those components.

61 Power Train problem

Failure Date: 09/17/2023

When moving forward after being parked, the jerks and bangs into second gear. It feels as if the car has been hit. This happens pulling away from stop lights, leaving parking lots and pulling out of my driveway.

62 Power Train problem

Failure Date: 09/15/2023

I have a 2017 Chrysler Pacifica that keeps dying. I bought my Pacifica new from the dealer and now it has 100k on it. Since we bought it, I has a tendence to dye on us from time to time. The past 5 years we have owed it, we have been through 4 batteries. This past week, my Pacifica decided not to start. The battery was only 8 months old. We had it towed to the dealer, where they said there was a problem with the sensors in the shift knob that goes into the transmission. The mechanic said, he has see a few of the same problems with 2017-2022 Pacifica's. The dealer said I would have to take it to a transmission place to have the transmission looked at. Sees like many Pacifica have this problem with the shift knob sensors.

63 Power Train problem

Failure Date: 09/10/2023

While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.

64 Power Train problem

Failure Date: 09/06/2023

Diagnosed by certified dealership as having a warped cylinder head causing coolant to leak into the combustion chamber. Occurred at about 73,000 miles. Based on research I've done, this seems to be very common, yet Chrysler has neglected to do anything about it. It the problem seems to occur just after the standard warranty expires, leaving customers on the hook. It puts safety at risk because it burns coolant and releases that exhaust into the air and ruins engines.

65 Power Train problem

Failure Date: 09/04/2023

Engine stalled while making a right turn with incoming traffic. It felt as if the vehicle had gone in neutral position. The vehicle was unresponsive to the throttle until I manually put it in low gear (l) and then back up to dive gear. I was looking into the recall and it sounds similar to u01.

66 Power Train problem

Failure Date: 08/18/2023

Transmission has been problematic for the past two years. We have had it checked twice but nothing can be found during the inspection. It shifts very roughly by jolting you forward when you are accelerating from a slow speed or at times when you are coasting as well with no foot on gas or break. You feel jolted as if you were rear ended by another vehicle. I was driving with my family, to include 3 young kids, on interstate i95 on 8/19/23 when the vehicle suddenly jolted 3 times and then the check engine light came on. I was not able to pull over right away, and when I tried to press the gas the engine revved high but the vehicle barely moved. After putting my hazard lights on I was eventually able to pull over and turn the engine off. After a few minutes I restarted the car, the check engine light was on. I got off the next exit and had a mechanic take a look and the p0732 code “gear 2 incorrect ratio. ” showed. The interstate is highly traveled and we were in very real danger. I was scared for my family's life, as well as those around us because we had no control over how the vehicle was behaving and could not accelerate to a proper highway speed. The vehicle has now been towed to a local transmission shop. Other Pacifica's have been recalled with this error code, there is even a TSB # 21-008-21 from mopar regarding this exact issue dated 3/12/21. Their lack of action put my family's lives at risk as we could have been hit by a tractor trailer on the 70 mph highway due to this transmission failure. I would like Chrysler to fix this!.

67 Power Train problem

Failure Date: 08/18/2023

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start. " we again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

68 Power Train problem

Failure Date: 08/08/2023

The head gasket failed and coolant leaked into the cylinder. Safety wasn't necessarily put at risk because the check engine light came on before anything happened. Vehicle has been inspected and confirmed failed by independent service center.

69 Power Train problem

Failure Date: 08/05/2023

The vehicle loss power while driving on the highway would not accelerate.

70 Power Train problem

Failure Date: 08/02/2023

This week was the second time our van lost both low beam headlights at the same time while driving at night. Both times the dealership wanted over $500 to replace them. Our drive train will catch while driving. We took our van in for this problem and were told by the dealership that "its just the way the transmission is made" when we bought the vehicle it was two years old and had rust spots on the hood. We had it repaired. Now, two years later the same rust bubbles are starting to appear on the hood.



Pacifica Service Bulletins
Pacifica Safety Recalls
Pacifica Defect Investigations