general problems of the 2017 Chrysler Pacifica - part 2

The brake pedal becomes hard and a loud hissing air sound comes from the brake pedal. Pedal also pumps on its own while at a standstill. Brake booster is leaking vacuum. This occurs under all driving conditions and times of day.

Tl the contact owns a 2017 Chrysler Pacifica. On several occasions, while the vehicle was stopped at a traffic light, the brake pedal was depressed and felt very firm. The contact stated that it was difficult to depress the brake pedal while attempting to stop the vehicle. The contact also stated that extra effort was required to slow down or stop the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure was intermittent. The manufacturer and dealer were not contacted. The approximate failure mileage was 14,000.

The fcw doesn't seem to work all the time. The two years that I have owned it it has only activated maybe three times. But what I'm concerned about is the two times I really needed it it worked just the opposite it gave me no brakes and no warning and I had to turn onto the side of the road going around cars and when I replied the brakes they worked. Luckily I avoided a crash and there were no obstacles on the side of the road. I have had it in twice for recalls and told them about it, nothing. Since it just happened a second time I'm taking it to another dealer I have no confidence in a solution. Tho. This van has about 46 minor non safety related problems. Also. I had just turned off the freeway and the brakes took the cruise off but when I approached the stopped cars there was no brakes. And no warning to brake. And no car applied braking as required by the fcw system. As it is supposed to stop you.

Sometimes is giving parking brake sign and will not change when you turn the knob to change to another level . Say from p to d and vice-versa. When you drive continuously that way, it drain out the battery. I can conclude that it has both electrical battery problem and the parking brake problem.

The forward collison and advance warning active braking sysem is a farce. I have taken the vehicle to the dealer to have it worked on but to no aviail. I had an accident and there was no warning and no braking. At one time they suggested it worked but you needed to have the cruise control system on, although the two systems use the same forward camera they are separate systems. Any driver that relies on this expensive system for any kind of aid is in for a deadly trutrh that the system is defective. I have repeatredly tried to test the system and I get nothing.

Wife was driving the vehicle and it shut off while approaching an intersection. Vehicle shut down, gave warning that it must be in park before restarting.

Engine, lights, and all electrical shut off twice. The first time we were stopped waiting to make a left turn. We were able to restart it right away. The second time we were making a right turn off of a busy road onto a side street and got about half way through the turn when everything shut off and we were not able to restart it. This was scary and very dangerous fortunately the van rolled sufficiently to get off the main rd. We tried to push it further but with out electric we were not able to release the parking brake which turns on when the engine stops. We were finally able to start it with the help of a portable jump starter that we always carry in the vehicle. We took it to the dealer and they were not able to find anything wrong. I have no idea what the problem is but it involves a total electric disconnect that is possibly reconnected when an outside power source is introduced (jump starter) . I am afraid to drive it. I notice online several more of the same type complaints. The first was 12/26/18. The second was 1/6/19.

Code pcm p258b electric vacuum pump = press on brakes and van does not stop must keep trying to press on brakes to stop this is not safe. Code abs c1252-92 vacuum pump control circuit code sccm b2225-00 (scm) steering column module internal.

While pressing the gas going from 1st to 2nd gear the vehicle makes a sudden jerking motion almost stalling, transmission issues since purchased. Back passenger sliding door has not always closed successfully, since purchase, causing safety concerns. Vehicle will not start all the time without unplugging the "brain". Gear shift light is not always on. Brakes have had to be replaced due to an air intake issue.

For many years we've struggled with hard shifting by transmission. When brought to dealer, they couldn't find anything wrong. We also complained about a continuous ticking sound from dashboard when vehicle was turned off. It lasts for several minutes. We are now experiencing brake pedal issues where brake pedal fights against the foot when trying to push it down. . . And uncalled for instances of windows auto lowering. Only now am I learning that there have been several recalls for these items and we've never been informed. When looking up our VIN for recalls, the site say we have "0" unfixed recall items, even though we've never been informed of the recalls.

Car was in motion, in traffic, using cruise control on a two lane highway. An attempt was made to accelerate and pass the slower car ahead. When accelerating to override the cruise control, the car decelerated and felt as though the brakes were being engaged. Fortunately oncoming traffic did not approach before the car was able to limp back the lane. Mullane motors serviced the vehicle to fix the problem. Two days later the car again decelerated when applying gas to proceed, a warning flash appeared that said electronic throttle needs to be serviced. All this happened a few moths after we had our car to the dealership for the recall regarding the cruise control and two days after servicing to fix the deceleration happening as gas pedal is depressed.

Tl- the contact owns a 2017 Chrysler Pacifica. The contact stated that while slowly driving out of the parking lot, the brake did not stop the vehicle and caused the vehicle to crash into the passenger side of a bus that stopped at the traffic light. There was no warning. The air bag did not deploy. A police report was filed . There was no injury reported. The contact's vehicle was damaged and was towed to a tow yard. The dealer was not called. The manufacturer was made aware of the failure and ordered an investigation of the failure. The failure mileage was approximately 11,200. Fe.

I was driving down the interstate at 70mph and all of a sudden the van told me to put it in park and restart the vehicle. As I'm sitting in the middle of the interstate in rush hour traffic and cars flying past me I discover I'm locked out of my own engine. The brakes were locked, I couldn't restart the vehicle, I tried opening my door, after the van came to a stop, to get the van to reset but nothing worked. Finally the van allowed me to start the vehicle back up after several minutes of being stranded in the middle of the interstate. I had lost power steering and wasn't able to pull over alongside the shoulder nor could I brake or accelerate! I had to wait for the car to come to a stop and then had to troubleshoot why my engine locked me out in the middle of a 4 lane highway.

While going 40 mph and coming to a stop sign I took my foot off the gas pedal and coasted to 20 mph. I then applied the brakes. The car shook a shrieked. The engine was still powering the car even though my foot was not on the gas pedal, but on the brake. I shifted into neutral and was able to stop the car. The engine returned to idle. The vehicle has not repeated this problem. The vehicle just had the u64 recall performed. This was a on a 40 mph suburban road.

Brakes would go out when pressed more than 50%. Was told it was the brake booster and it would have to be ordered from the east coast because Chrysler had been ordering them a lot. If Chrysler knows this is a common problem and the brakes can go out on a minivan full of kids, why hasn't this recall been issued? had to pay $500 just to get it fixed immediately. My wife panicked when the brakes went out and almost rear-ended a car at a stop light going 35 mph.

I called ramsey Chrysler service in ramsey, NY to have them perform the repair for nhsta recall # 18v-395, since the Pacifica was there for recall repairs nhsta recall # 18v-332 and 18v-049 . Jason from service said there was no recall but Chrysler and the national highway traffic safety administration said there is this recall and it is on both websites. Jason wouldn't go into either web site to check. He said he has access to information "that I don't have". Tariq from Chrysler customer service was contacted and confirmed there is a recall 18v-395 (Chrysler's recall # is fca-u50). Tariq called ramsey and jason acknowledges the recall but refuses to fix it. Tariq from Chrysler customer service said my only option now is to go to another Chrysler dealer. I need the nhsta to be aware that the ramsey Chrysler dealership in ramsey, NJ refuses to comply with the nhsta's recall directive. I ask the the nhsta act on my behalf to compel the ramsey Chrysler dealership in ramsey, NJ to perform the recall repair.

Three separate but related incidents: (1) when driving down a neighborhood street at under 30 mph the van suddenly lost the ability to go forward. Pushing the gas pedal to the floor resulted in nothing. Since the van was going uphill, it began to decelerate at a slow pace. After a few seconds, the van regained the ability to move forward normally. (2) the van was stopped waiting to turn left. Upon pressing the gas forward and moving out into traffic, the van lost it's ability to move forward about halfway through the turn. In addition, a "thud" could be felt that felt like the van had been hit from behind. However, nothing hit the van. The loss of acceleration exposed to oncoming traffic. In 3 to 5 seconds, the van regained normal ability. (3) when driving down a busy street in traffic at around 20mph, the van lost the ability to move forward and a "thud" was felt as if the van had been hit. Again, it hadn't been hit. After 3-5 seconds, the van regained the ability to drive forward. Our suspicion of the cause has been the transmission. This is due to the "thud" feeling and the loss of moving forward. However, on two separate trips to the dealer, the cause has been diagnosed as "abs module in plant mode". The abs module has been replaced but it does not fix the problem. It does not feel like the van is trying to brake on its own as the deceleration in speed is extremely gradual. Rather, it feels like a loss of ability to propel/accelerate forward. The van is extremely unsafe to drive as you never know when you will lose the ability to move forward (and thus out of harm's way). These three incidents have occured in less than 150 miles of driving over the past 3 weeks ending 5/30/2018.

After the parking brake is applied using the knob, the vehicle rolls to a stop - it never completely stops when you put it in park, it rolls a few inches forward or backward.

2017 Chrysler Pacifica. Consumer writes in regards to violent jerking when turning corners. The consumer stated the dealer was advised and the failure could not be duplicated.

Our 2017 Pacifica was repaired in the fall of 2017 under recall #t23 (egr valve function defect). Now, our vehicle is experiencing the stalling problems described in the more recent u01 recall. The Chrysler dealership refuses to apply the u01 fix to our car, stating that the earlier recall fix should have fixed the problem. At this time, the vehicle experiences intermittent stalls at low speed and at idle, and has slammed to an immediate stop if the issue occurs when moving. It is unsafe to drive.

The option to stop engine at a light or stop sign does not work at least 1/2 of the time. The engine revs up and wants to push us into traffic.

This van has staled on me 4 separate times now, twice putting me in a very bad area for a head on crash and 1 severe read end crash. I have had the van in the shop multiple times, this last time since 4th of March to current. 1st time I was driving about 30 mph on a main city street, pulled out of side street and the van just stalled. I have no power steering, brakes, nothing, by the time it stopped rolling I was in the oncoming lane of a very busy street. 2nd time I was dead stop at a light, the light changed and they van didnt move, had the pedal to the floor and nothing. 3rd time I was leaving my home, pulled out onto the country road on which we live, started up the hill, lost power again, took me in the oncoming lane, which if a car or truck came around the bend they wouldnt have tiome to stop[, logging truck was roaring up behind me, dont know how he missed me, all the time on his horn. I have talked with Chrysler escalation dept. And they offered to do a buy back. . Went to dealership today and what Chrysler offered was 50% now on the buy back and the other 50% when they resale the van? the dealership wont except this offer. Its unethical and unsafe and they want no part of this. Chrysler is aware of the problem with no fix at this time. I am no getting back into that van nor do t I don't want to be their 1st fatality nor do I want to be one of their statics.

Stoped at a traffic light, the engine auto shut off like normal at a light, but when green light came and gas pedal was pressed, an alert popped up on dash saying parking was engaged. Put into park and tried to release parking brake parking brake actually engaged. Could not disengage afterwards, foot brake was held while attempting to disengage parking brake. Tried turning vehicle off and on with no result 1st time. While engine on, tried to reset parking brake again, holding foot brake, no joy. Drive selector would not switch to neutral in order to move vehicle off road. Turned vehicle off and on again, then was able to reset parking brake to off and finally put vehicle in drive.

When backing up in a new poorly lighted parking deck, the safety braking system and back up camera with associated warning beeps did not engage. The resulting crash damaged the bumper, rear liftgate, rear window, and me.

Issue with horn, lights, coolent, engine gaskets, park brakes sticking, turning signal,, electrical al connected some how but 4 Chrysler dealers and they can't duplicate it even with pics and video I've shown. Paying for car I can't use. Any other similar issues or am I the only one driving the ghost car.

While driving 60mph on I-55 on Dec 26, 2017 with my sick newborn baby in the van my 4 month old 2017 Pacifica stalled on me in the center lane of the highway. I was not able to press the brakes nor steer the car. I somehow managed to move over to the shoulder by jerking at the wheel I barely made it on to the shoulder and the van shut off completely and lost all power. I called roadside assistance only to sit on hold for over 20 mins. I then called the dealership back and they sent a private tow truck out to me. Overall I sat for 1. 5 hours before help arrived. I was extremely cold and afraid for our safety as semi trucks and cars swerved around me. The van was taken to the dealership and they are reporting that the alternator went out in addition to issues of several electrical codes that came up. Again, this is a brand new van that I have only had for 4 months. I called fca on 12/26/2017 and 12/28/2017 to follow up and I am still waiting on a call back.

Pacifica stalling recall I am writing this email to inform you of an issue we have had with our brand new 2017 Chrysler Pacifica touring. Leaving our in-laws the other day, which mind you is directly across the street, we got to the end of the driveway to stop and look both ways ;) and the auto shut off engaged. When we released the break the car never turned back on and but stalled and rolled into the street, park break engaged and left us in the middle of the road. We tried pushing the button to turn the car back on and nothing. . . The car was still on but not running and wouldn't start. After disconnecting the battery and reconnecting we were able to start the car but none of the gears worked. . . No gear would engage when turning the knob, the emergency park brake would not dis-engage. We disconnected he battery one more time. . . Meanwhile still sitting t-boned in the middle of the road, waited about 30 seconds and reconnected at which time we were able to restart and turn the knob to low (no other gear would work and the park brake was still engaged, but it moved enough to get us out of the road and into our own driveway. We shut it off and called the dealership who towed it to their garage. They said they flashed the auto shut off feature and have not been able to replicate the problem. I feel it necessary to report this incident as it seems there have been many complaints of this vehicle stalling with no recall. I am concern this will happen again and maybe next time I won't be so luck to be stranded in the middle of the road on a slow christmas morning. Please advise me as to where and what I should do next. I will be picking up the vehicle (which I love by the way) tomorrow and crossing my fingers. Thank you for your attention to this matter. Sincerely, edie & ben pelletier VIN# 2c4rc1dgxhr804612 mileage 1200.

Vehicle shuts off while driving and cannot be restarted until it comes to a complete stop. Vehicle has stopped running while slowing down for a light, it has stopped after getting off expressway and while driving through a parking lot. In the last two months it has stalled at least 10 times.

I purchased a brand new 2017 Chrysler Pacifica and was had 309 miles on the car when I had this incident. I was driving approximately 65mph in the left most lane when I suddenly lost all power to the engine, steering, and brakes and was unable to accelerate or brake normally. I used quite a bit of strength to maneuver the car to the right shoulder and nearly was rear ended by a semi truck in doing so as there was no shoulder on the left hands side. During this time period, all of the lights in the instrument cluster were flashing various warnings and failure symbols. I was able to get to the shoulder, shut off the car and restart it at which point the car was violently shaking and again giving many flashing warnings. I drove at a max speed of 16mph to a safer location off the highway at which point the car again stalled and stopped. The car was then towed to the dealer.

Only a few thousand miles with the vehicle, the vehicle would make clicking noises as I turn the vehicle (doesn't matter left or right). Dealer service dept checked and replaced defective right axle. At 10k miles, left axle failure. Dealer service dept checked and replaced a broken left axle. This break also caused the e-brakes to no longer engage and while the car was in park no brakes were applied thereby allowing the car to continue rolling unless your foot was on the brakes or a block of wood is placed at the tire to prevent rolling. When I spoke to the service rep, he mentioned that front axle failure seems to be common in the Pacifica. This nearly killed me and my family. Thankfully we weren't struck as we got stuck mid left turn with opposing traffic speeding downhill. I do not feel this vehicle is safe and further investigation is necessary. Had this had occurred while a car was coming downhill, in a busy intersection, or at high speeds on the freeway, we would have been in a major accident. We got lucky and I no longer feel safe driving my family in this vehicle.

This car has had multiple stalls, whereas when driving, the engine will shut down and steering be affected. This has happened in the middle of an intersection with my children in the car. There are no warning signs that this will happen, the car just suddenly becomes inoperable. You have to place in park for 30 seconds and then restart the car. This car is extremely dangerous to drive. The diagnostic is a fuel pressure sensor, but further research indicates this is a widespread problem that Chrysler may be aware of.

Intermittent uconnect functionality. Screen would go dark, navigation non responsive, random accessory controls non responsive, the Chrysler help button & 911 button was non responsive. Increased rpm at ideal, parked or at break. Break fade & random lurching at traffic stops. After about 2 weeks complete break failure & all other electrical components observed failed. A phone call to Chrysler on personnel phone resulted in Chrysler sending a flatbed wrecker for transport to dealer service center in lebanon, ohio. Fortunately it all happened 2 days before a trip over the smokey mountains, instead of while actually crossing the mountains. After repairs at lebanon, ohio Chrysler. A vague description from service center that it was an electrical system failure & they replaced battery. All events listed above during the 2 weeks occurred during normal driving in town & on highway.

While the car was in motion at approximately 20 mph on a city street I lost all power and car turned off, steering locked and was able to coast half off the road. Car still said it was on and in drive but was completely off. Screen said "car must be in park to place in drive". Dealer has been unable to locate issue and released car to me. I feel extremely unsafe driving this vehicle.

Tl- the contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds the vehicle had suddenly experienced unintended acceleration cause the vehicle to erroneously increase speeds. Also while accelerating from a stand start the emergency parking brake would erroneously activate causing the vehicle to abruptly stop. In addition while at a stop light economy fuel feature would malfunction and the engine would not automatically restart when pressing the fuel pedal. The also had experience electrical malfunctions that caused failures to the wind shield wipers and the door would not lock. The vehicle was taken to the local dealers cherry hill Chrysler(1708 west NJ Ave cherry hill NY. ) and rockwall Chrysler(970 east interstate 30, rockwell TX) who performed a software updates but the failures continued to occur. The manufacturer was notified(case 59711728, 64570746, 71804423) of the failures. The failure mileage was 10,000. Jft.

We’ve written the NHTSA in the past and have not received a response. We understand covid was a problem that messed a lot of things up and we’ve been patient until now and we’re writing again hoping for a long awaited response. We purchased new (on 03/10/17) a 2017 Chrysler Pacifica with the factory installed tow package, which dealer and Chrysler corp claimed it could tow 3600 pounds, so we can purchase and tow a 3500 pound RV but since the van purchase we have learned that we need trailer brakes on any trailer weighing more than 2500 pounds so the van and trailer could stop safely. After much investigation and many calls with our dealer, Chrysler corporation and many RV dealers, it turns out the 2017 model year that Chrysler corporation claimed it could tow up to 3600 pounds, can not in fact safely tow over 2500 pounds without a brake controller/trailer brakes and our van, which was purchased with the factory tow package, was not designed or wired to accommodate the necessary brake controller to tow over 2500 pounds and it can not be retrofitted with a necessary brake controller. The dealer advised taking the matter up with Chrysler corporation and Chrysler advised taking the matter up with the dealer, and neither will resolve the safety issue. Can you please tell us if this is a safety issue or if in your opinion we can safely tow a 3500 pound RV without a brake controller and trailer brakes or do you recommend we seek legal counsel. Thanks very much for your time and expertise in this serious matter. Anxiously awaiting your response.