general problems of the 2018 Chrysler Pacifica - part 2

2108 hybrid Pacifica stalled a couple of times on freeway on our recent trip . Here are the details : about 2 hours after driving on freeway. - then, dashboard showed few errors and eventually showing "service charging system" - then displaying "shift to p to start" and "d" symbol is flashing. - after this, Pacifica van lost power ( pushing accelerating do nothing ) but steering, brake seems ok and I had to steer the car to freeway shoulder and then turn off the car and start again after a few minutes and can start the car again but "engine check light" is on for at least 24 hours after. - after starting again, then a half a hour later, it happened again with same symptoms as above. The car has about 40,000 miles and running in gas mode only. These are very dangerous situation and luckily this time, I had time to steer the Pacifica to a complete stop.

Three times since this past summer, while driving approx. 30-40 mph the van's power shut down. We were able to steer and brake which allowed us to coast to a spot to stop. All three incidents occurred with children in the van during rush hour. We were forced to pull over on a dangerous section of road. The first incident the car did not restart for about 45 minutes. The second time it restarted in about 5 minutes and the third attempt it took about 1 minute to restart. In each incident it appeared as if something in the electronics of the van shut down and eventually reset on its own. The "check engine" light came on after each of these incidents, but no indication prior that there was an issue. After multiple times in the dealership service center and with support from fca customer care it was eventually decided that the transmission needed to be replaced which occurred in November. Since then there have been a few incidents where the van simply would not start. After some time and opening/closing doors, plugging/unplugging it, and pressing the start button, it eventually restarted. The check engine light came on again but would then turn off a few days later. We were told by the dealership that if the light was not on there was little they could. Then a few weeks ago (December) a similar incident occurred again where the car shut off, this time while driving about 10 mph. We brought the van to the dealership and again they investigated with support from fca. We were told they investigated "connections" within the van but they were unable to find a definitive problem. Additionally they took the car for an extended test drive during which the van did not do the shut down problem. We have now been informed by the dealership that fca is closing our case and we need to pick up the van. Because no problem was identified and fixed, we do not feel safe driving the van for fear that this problem will occur again which puts the people in the van at significant risk.

I was driving on i95 in virginia doing 70mph and the car lost all power. I was able to glide to the side of the interstate and wait for a tow. I had 2 kids and our dog in the car. We live in maryland and were far from home. It was a very dangerous situation on the should of i95. When the car lost power I got an error message to put the van into park. The van is under recall for a fire risk which still hasn't been fixed. This is another issue with the van. It is currently at ourisman Chrysler in clarksville, MD. No answers yet.

This is a complaint that NHTSA recall number 22v-077, opened February 11, 2022, is taking too long to resolve. It is currently June 21, 2022, over 4 months after this recall was issued, and there is still no resolution from the manufacturer. The prohibitions stated in the recall to not park the vehicle near any structures or other vehicles practically prohibit the use of the vehicle at all. Where can I drive my car where it will not be parked by other cars or structures? where am I supposed to park it at home exactly? furthermore, I paid extra money to have a partially electic vehicle and prohibiting charging for this long period of time reduces that value as it requires the car to be used as a gas vehicle rather than the electric hybrid I purchased. This issue requires immediate attention.

The vehicle lost all power, engine, shifting capabilities while on the freeway. The car was luckily able to be steered without power steering to the side of the freeway in an 80 mph zone. There were 6 occupants who were nearly hit and almost caused multiple accidents. It was towed to a dealership and was confirmed to have power inverter module failure. This is a common problem in 2017-2018 Chrysler Pacifica hybrids. Chrysler knowingly excluded this vehicle from the recall and is unable to produce replacement parts, replacement vehicle, or any solution. There were no lights on the dash when the problem occurred. The failure was spontaneous and completely rendered the vehicle inoperable.

I was driving on the highway at approximately 60mph when the engine suddenly quit and the message "put vehicle in park to restart" appeared on the console. I managed to get parked in a precarious position on the wedge between an on ramp and the interstate. Although I was able to shift into park I was not able to restart the vehicle for some time. During that time I called Chrysler roadside assistance which could not help with the problem and 911 (because it was so unsafe to remain in place) a policeman came and called for a tow but while waiting, the car finally shut down and restarted. The check engine indicator was still on but I managed to drive to the next exit and get to a safe location. I finally was contacted by roadside assistance but they could offer no assistance. I restarted the car. The check engine light was off and I completed my trip without incident. This is the third time this problem has occurred. In the other two incidents the vehicle restarted right away. This is an extremely dangerous behavior, however, and seems to be commonly reported on Chrysler forums. I do not know if it is related to the current recall or not. I was under the impression that prior recalls had resolved this problem but see it reported in more current models as well. Chrysler apparently does not understand the cause or have a fix. In most cases, it appears they are unconcerned.

Minor front end collision resulted in the vehicle bursting into flames. Completely engulfed and a total loss. The other vehicle drove away after the accident.

The navigation system on the 2018 Chrysler Pacifica, has malfunctioned and does not show the correct map data. For example, I am in richmond, ky. If I select the navigation, it may show that I am in campbellsville, ky on one day and then somerset, ky on another or any other random city that is not my current location. Per the dealer, this is not a map update or reset issue. The dealer says it requires a total replacement of the "radio" which includes the screen associated with the nav system. The local dealer said that this has become a common issue on this matter. It of course was an out of warranty issue, with dealer wanting somewhere near a $1,000 to replace. My internet research reveals that this is a widely experienced problem among this model. At first glance, this may not appear to be a "safety related" issue, however I believe it is. As an example; if you a traveling to a place that you are not familiar, and seek the nav for route assistance, it will be totally incorrect, due to the fact it thinks you are in a different location than you actually are, therefore giving directions that are incorrect. This in and of its self is a safety issue. Given the volume of complaints regarding this it would seem Chrysler would take proactive measures to correct.

Recall was issued February 18, 2022. Have not been able to park in garage or plug in charger since recall. Numerous calls and letters and emails have resulted in nothing but sympathy. This recall is definitely not being handled in a timely manner! this idiocy needs to get more attention…. Quickly!.

Recall over 6 months without resolution leaves the vehicle unusable under the conditions it was sold by manufacturer. The inability to use a plug-in hybrid as a plug-in hybrid renders it not functional for the short daily drive with the electric motor.

This is in regard to the most recent recall on the 2018 Chrysler pacific hybrids. The entire reason that we purchased this vehicle, was so that we did not have to spend money on gas, as well as for the environment. It is unacceptable that we are expected to sit and wait with a major potential fire hazard. We live in a gated community where we cannot park the vehicle away from our home. We have a short driveway and my 67 year old mother sleeps in the room right next to the driveway. We are not okay just accepting this as it is and think it is completely wrong that people just have to "hope it doesn't catch on fire. " this is also already the second or third recall on the vehicle.

My van has been recalled due to fire potential. Chrysler has no repair and advises not to charge the van or park it near people or property due to the danger it poses even in the off position. It is not safe even parked. We have stopped driving it and Chrysler is not offering a reasonable and timely fix to my situation. I believe 27,000 similar vans are affected jeopardizing the safety of many people in my circumstance. Dealers won’t accept the van in trade due to severity of the risk it poses and that Chrysler has no known repair.

1. The circulation fan makes very loud noise when driving. The vehicle has only been driven for 18000 miles. 2. The vehicle front right side has a gap and lot of leaves were blown into vehicle under the front cover and it may cause fire since that part is extremely hot.

There are multiple things but here are a few I thought my wife was crazy until I started to drive it. 1. The steering feels like it gets stuck its not major but it is a slight tug and it does it at random. 2. The trunk opens own its own (it has done this 2 times while I was driving) my wife says it has happened to her 1 other time as well. 3. The sliding doors will open and close on freely like something is caught in the track however the tracks are clean and it will bounce open close. 4. The gas pedal sticks not engaged but when you press the gas nothing will happen then all of the sudden the rpms will skyrocket 5. Cruise control works great if your on a flat road but if you get on a slight hill your either getting all the rpms or it turns it off 6. The auto stop start thing stopped working and the light stays on but that's fine I didn't like the stop start thing anyway. 7. I did change a battery and it helped with the dash lights not looking like a christmas program 8. The ac went out after the car had one of the rpm fits then the ac stopped. How does that make sense 9. Overall I think the car is having some type of electrical issue or it has a mind of its own. Ive gone to mechanics and they all just do the same shoulder shrug. I have a appointment with a dealership but they are so back logged its disappointing.

I own a 2018 Chrysler Pacifica hybrid. Recall #z11/NHTSA 22v-077 it may catch on fire while in my garage, in front of my house or a neighbors house. Chrysler offers no information on where to park it. They don't know what is wrong with the van and no timeline as to when it will be fixed. They won't buy it back as they should. We can't drive or charge our van. We are paying close to $6. 00 in gasoline right now. It is just parked in front of our house. It is vitally important that we have our van. We want a buyback now. Stellantis just bought Chrysler ram fiat and are the 4th largest automobile manufacturer in the world. They can afford to make this right.

Spontaneous fire originating under hood - unknown cause - possibly related to electrical or starting system as vehicle had difficulty starting a few minutes prior to the fire. Smoke began coming out from under hood while at stop light with engine running. Service auto stop start light was on, so was not active. Smoke then began coming into the cabin through air vents as vehicle left intersection, then flames started coming out from hood as vehicle pulled over. Driver egressed as flames spread. Fire department extinguished fire after it had damaged much of the vehicle and completely consumed the front end.

The contact owns a 2018 Chrysler Pacifica. The contact stated that the back over prevention screen image remained on the display screen for approximately 30 seconds after shifting the vehicle out of reverse(r). The contact stated that the image distracted him while driving. The contact had taken the vehicle to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA campaign number: 19v886000 (back over prevention, equipment) however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 96,000.

We purchased our 2018 Chrysler Pacifica used in 2019. In 2021 we started having issues with the rear left passenger sliding door. It will randomly open and close on it's own. Sometimes it takes 3 or 4 times before it will latch. It has never opened while moving but just randomly when getting in or out. Then in late 2021 the vehicle started having random "stall out" moments. It has happened 7 times now. It started when we were driving and we noticed its mainly when accelerating. The vehicle will stall out for a good 5-15 seconds. Occasionally dropping from 70mph (on the interstate) to 35 mph in seconds. This is super dangerous and a huge safety hazard. We stopped driving on the interstate and it would seem to do it most when it was being accelerated at a light change. Again, very scary moments. The vehicle will have lights begin to flash on the dashboard, etc. We have had it at the dealership 3 times now and have spent countless money on "fixing" different things that it could be, but every time we drive it home within a day or so the incidents happen again.

My vehicles power sliding doors on the right side of the vehicle will not open using the controls on the door itself or the handle. They will open using the key fob, or from the control panel accessible to the driver on front of the vehicle. Once opened form the front panel or key fob, the door controls become responsive again (the electric controls or door handle will close the door), until the door closes, at which point they will not open it. I understand there is a technical bulletin for the door, and the the dealership will flash upgrade the controller to resolve intermittent door not working issues, however this could prevent the passenger on that side of the vehicle from evacuating in the case of an emergency, which could elevate it to a safety issue.

The problem occurring on the vehicle is the inability of the vehicle to start despite the battery being fully charged. A little red dot ?? appeared on the instrument panel upon starting vehicle the day prior to incident. The day of the incident the vehicle wouldn’t turn over and the check engine light had come on. Upon calling aaa the vehicle had been jumped and started up fine. Next morning vehicle would not start and had to be jumped again. Aaa was called again and they checked the battery and it was good. They felt there was a problem with the relay system. Also to be noted, the battery for the auto start/stop system is currently dead; dealership said it wouldn’t cause any problems if it wasn’t replaced. The battery for the key fob had been replaced a few months prior to this incident. Vehicle can be available for inspection. My family runs the risk of being stranded if the problem persists.

While driving the van suddenly stops and the engine cuts out-this has been accompanied by multiple dashboard warning lights going on and off. The steering wheel also locks up when this happens. The van shows that it is still in run mode but will not move until it is turned off completely and then restarted. This has occurred while in traffic driving at normal speeds as well as when turning. In these instances I had my kids in the vehicle with me. Following one incident the vehicle would not restart for about 2-3 minutes. When attempting to start the dashboard lights and interior lights would flash on and off and then stop. I have taken it to an independent repair shop that was unable to correct any issues due to proprietary Chrysler programming. My local Chrysler dealership told me that they could not replicate the issue. I have also had issues with the side and rear power doors opening part way and then closing and vice versa. This incidents have occurred while the vehicle was running but not in motion. The local dealership did diagnose an electrical issues with the rear folding seats that was caused from a programming bug that they indicate was fixed. All of these issues have occurred multiple times and every time I am told that it could not be replicated so there was nothing to be done. Currently the van is not operational as it will not start, when attempting to start all the lights (internal and external) flash on and off, the vehicle indicates that it is in run mode but the engine is not on. I did have the battery tested, it’s fine. Multiple online searches revel that I am not the only consumer with this issue.

Vehicle caught on fire under the engine on the passenger side. It was contained within the engine compartment. I smelled smoke and thought it was from outside. Not seeing any haze outside I check my vehicle indications and all were normal. When I stopped to wait to make a left turn that’s when I saw the smoke and pulled over. Police and fire put out the flames. The car is currently in the shop being repaired and nobody can tell me why it happened but they are repairing it. I’m concerned for the safety of my family.

The upper control arms bushings needed replaced due to a popping noise from the wheel any time I turned. You then could feel the pop under your feet when you turn. We got them fixed, but now it has started popping again just 2 weeks later. There is now a rattling/clanging noise coming from the feet area when you hit a bump. It’s pretty loud at times and you can feel vibrating in the steering wheel. I feel very unsafe with my two children being in the car and traveling around town. The auto start stop battery has also been replaced many times. It keeps going out and will make my car turn off while driving at times.

Chrysler infotainment screen on dash reboots or freezes during vehicle operation. This inhibits the use of the backup camera which is displayed on the infotainment dash monitor. Infotainment system also controls bluetooth hands free phone, climate controls, radio and rear seat entertainment system. My inability to use the backup camera has created a risk to my children's safety when moving the car in parking lots or driveways, and is in violation of NHTSA's rear camera laws enacted in 2018. Chrysler has offered $0 assistance. I was charged for a "software reboot" attempt and was told the entire unit needed replaced at a cost of $589. Oo + tax at the dealership.

This happened the day after we purchased the 2018 hybrid Pacifica limited. While driving the van started to stall out (wouldn’t go when pushing gas) and said shift to p(park) to start. Pulled over turned off the van and restarted it, that didn’t fix the problem. Restarted again and it went back to normal but the check engine light is on. Also the battery is dying extremely fast. Within 5 miles it’ll go from 40% to 0%.

Car started and the shifting knob got stuck in nuetral this isn't the the first time this has happened . No mater what I tried it wouldn't budge had to the dealer twice about it they said they needed to order a part. They are in northeast ohio right now I am 200 miles from home on a Sunday . And hope a local dealer has the part this van has been a disappointment to say the least.

I was driving about 45mph, slowed up to a green traffic light, turned right and accelerated. The car lost power for about 5 seconds, then came back on after I had pulled to the side. We brought it in for service, but Chrysler could not duplicate or diagnose the issue. Then, twice, my wife was stopped at a stop sign or traffic light. She got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time. After her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds. Again, Chrysler was unable to diagnose and repair the problem.

The first thing I would like to address is the shutdown system eco feature has shutdown out of nowhere. An a indicator light is on dash, along with my check engine light. In addition, when I turn the vehicle on the rpm go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door won’t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.

Backup camera does not show after the driver shifts out of reverse.

Sliding door shuts, beeps and reopens. We have to hit the button 3-5 times before it shuts. Back up camera flashes blue and does not work. Aux battery keeps going dead and the auto start stop quits working. I just had to spend 1000 to fix all the issues. After seeing other comments this seems to be quite a problem with a lot of these vans.

Intermittent stopping of rear ac/heating unit.

Car looses power and then jolts from the backend. It feels like we have been rear ended. Car shut off at a stop. Had to restart. All these have have happened over 5 times and we have only owned the car for 3 months. Scared to drive the vehicle.

When trying to accelerate sometime vehicle loses all power for a bout 30 seconds before power kicks in. If pulling out on to the roadway, it can be a very serious safety matter. Sometimes when problem is happening, vehicle will shift hard when power kicks in(feels like you have been rear-ended). Have had three different Chrysler mechanics drive vehicle all saying they could not duplicate problem and is performing as it was designed to preform. I am at the point of being afraid of driving the vehicle, afraid I could be in a serious accident.

The engine would not turn, there was no warning sign of check engine for that day and for being a certified pre-used vehicle there should be warranty for electrical and the transmission.

The power steering is going in and out, both with warning light and loss of power steering. This has happened at various speeds and conditions and is very dangerous, not only when steering goes out, but with the suddenness of it coming back on. It can do it several times in just a few minutes of driving and worries me about transporting my children, but this is our only vehicle.