Table 1 shows one common air bag related problems of the 2022 Chrysler Pacifica.
| Problem Category | Number of Problems |
|---|---|
| Air Bag problems |
I am filing a safety complaint regarding Chrysler corporate's handling of recall campaign 06d (NHTSA 26v-189) for my 2022 Chrysler Pacifica. I received an official corporate notification via mail explicitly stating that parts were now available to remedy this active safety recall. However, when I immediately contacted my authorized Chrysler dealership to schedule the critical safety repair, I was turned away and informed that the parts are completely unavailable and backordered with no estimated release date. Sending out official notices claiming an open safety risk can be fixed when the necessary components are entirely missing from dealer inventory is a highly deceptive and unsafe practice. It causes vehicle owners to waste time coordinating service under false pretenses while forcing us to continue operating family vehicles with known, unaddressed safety hazards. Chrysler must be held accountable for coordinating its corporate communications with actual supply chain availability so owners are not driving compromised vehicles under the false impression that a fix is ready. It is alarming that the post card they just sent me had big letters "urgent safety recall" headline and the recall site says the parts are in and the dealership says they only gets parts to fix 2 a week and it will still be close to 6 months before the parts are available.
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to parts being on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact was referred to another local dealer as per the manufacturer; however, parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v189000 (air bags). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
Vehicle under mandatory recall for defective air bags. Called to get appt. With local dealer fred martin motors. Have failed to call me back to set an appt. The dealer says they are waiting for parts. It has been 3 months. Still waiting. Concerned about safety if my vehicle.
I would like to submit a formal complaint regarding the inadequate rental reimbursement being provided while a 2022 Chrysler Pacifica is undergoing recall repairs (recall no. 226 – ejection mitigation). I took my vehicle to the dealership for recall repairs on March 12, 2026. The dealership does not provide loaner or rental vehicles. Chrysler customer care representatives advised that rental reimbursement would be limited to $60 per day. However, the actual cost of obtaining transportation exceeds this amount. Even a significantly smaller compact vehicle currently costs approximately $69 per day to rent. A comparable vehicle to the Chrysler Pacifica, such as a minivan or similar family-sized vehicle, is substantially more expensive than the reimbursement amount being offered. As a result, a compact vehicle that is significantly smaller and not comparable to the Chrysler Pacifica had to be rented. This vehicle does not meet the same functional needs, comfort level, or standard of transportation normally relied upon. Additionally, the difference between the rental cost and the reimbursement limit must be paid out-of-pocket. This situation creates an unfair financial burden resulting solely from a manufacturer recall that is outside of the consumer’s control. Customer care has been contacted multiple times regarding this matter; however, no resolution or adjustment to the reimbursement limit has been offered. The current policy places additional financial strain on the consumer during the recall repair process. Assistance in reviewing this matter and encouraging a fair resolution would be greatly appreciated.
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags). The dealer was contacted and confirmed that parts were limited, with only one kit provided per week, and that a waiting list was in place. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I have received the message "service airbag system" on my dashboard along with the airbag light being on and red in color. My vehicle is currently not being shown as being part of the recall for 2022 Chrysler Pacificas but I believe it should be. This is a safety issue and I am concerned about driving my vehicle with my children.
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the contact made several attempts to have the recall repair completed but was informed by the dealer that parts were not yet available. The manufacturer was contacted and informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 25v302000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact's mother had rented a 2022 Chrysler Pacifica hybrid. The contact stated that upon his mother entering a gas station at a low rate of speed, she hit a divot in the road which triggered the vehicle's phantom braking to engage without warning. As the vehicle came to a sudden halt, the air bags deployed without incident. Due to the failure, his mother was taken to hospital where she was treated for a concussion as well as multiple injuries to her neck, hips, nose, and right thumb; she also sustained severe burns and bruising to both hand and arms. A police report was filed. The vehicle was towed to an independent mechanic; however, the whereabouts of the vehicle are unknown. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.