Air Bag Light On problems of the 1997 Chrysler Town & Country - part 1

Air bag clockspring: after the recall repairs was made, the air bag light continued to illuminate while driving. The consumer took the vehicle back to the dealer. The dealer wanted to charge consumer for repairs. The stated the part which needed to be replaced was not covered under the recall.

My airbag light stays on all the time when minivan is on, and my horn doesn't work I never know how much I needed NY horn till now. Also my cruise control doesn't work either.

Consumer received recall campaign id 02v293000 and has made several attempts to have remedy performed to no avail. Currently, the airbag light is illuminated ,and horn does not work. Took vehicle in for remedy on 01/16/02 was informed that the service technician was not in and told to return the next day. Consumer called to confirm appointment, and returned on 01/17/02, was told the service technician was currently off site ,and would not return until 2pm, and that the part had to be ordered. Consumer was working and had to leave. Spoke with service manager bob murray and attempted to set up an appointment for 01/18/02, but was informed that the service tech does not work on saturdays. Manager also could not confirm appt advising consumer would contact once part arrived. Consumer lives in a rural area and dealer is only option for recall remedy.

1997 Chrysler town and country. The air bag light illuminated, the dealer stated the clock spring shorted out internally, however the consumer received a notice in the mail, regarding the clock spring and that it would be replaced regardless of mileage. The check engine light illuminated, the dealer replaced the egr valve.

No response to safety recall to replace minivan's clock spring assembly. * consumer requested assistance on reimbursement for safety recall to replace the clock spring assembly. The air bag light stayed on and the horn was inoperative.

Without prior warning while traveling on highway noticed that there was no horn or cruise control, and airbag light appeared on dashboard.

Air bag light remains on while driving and cruise control is inoperative. Dealer contacted. Feel free to provide any further information.

Air bag light is on continuous, horn does not work, and cruise control does not work.

Airbag light on and cruise control turned on and off. Replaced clock spring. When looking for information on clock spring saw how many others had failed and decided to add my voice. A non-woring airbag is a safety issue, especially in vehicles marketed to young families.

Purchased as used vehicle with the premium warranty offered by dealer. Air bag light remains on, warning horn does not work and cruise control is inoperative. Took the vehicle to Chrysler dealer this morning and seemed to me the other three customers at the counter had the same complaint all echoed my problem. While discussing it another customer "chimed in" I had mine fixed last week- under warranty. Got called 2 hours later to inform me it needed the clock spring replaced to the tune of $227. 60. Would like to get all or some of this back and a warranty on repair. **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*763547.

Air bag light remains on while driving, also horn & the cruise control are inoperative. Dealer notified. Feel free to provide any further information.

Air bag light remains on while driving. Horn and cruise control were inoperative. Dealer notified, and they replaced the clock spring. Feel free to provide any further information.

Airbag light is on.

Airbag light came on. Dealer replaced clock spring assembly.

1. Steering system locked up while making turns making control of vehicle difficult. Van also made screeching noises while turning. Was told rack and pinion needed replacing per "service bulletin". It was, but did not solve problem. Dealer recommended drive belt and tensioner be replaced. This finally helped. 2. Air bag light and abs lights came on, and traction control went off at hwy speeds. Air bag light remained on constantly. Dealer says that both air bag clock spring and abs controler must be replaced. Dealer stated that if these controlers were not replaced, neither the air bags, the horn, the cruise control nor the abs braking system would work. Please reopen NHTSA action investigation #ea01007 for the air bag clock spring in this vehicle. It is important for people to know that if their air bag light won't go off it means that the system is not operational!.

While driving about 60 mph with cruise control on when suddenly vehicle accelerated, and air bag light came on. Consumer took vehicle to dealer to be repaired, but vehicle was not under warranty to be fixed.

Horn won't blow, cruise control only works intemittently, air bag light stays on continuously.

Air bag light was flashing. Dealer diagnosed clock spring was defective. Dealer replaced it at consumer's cost. Vehicle was not experiencing any problems.

Airbag light flashes on and off. It cuts on for a while, then it will go out for a while.

The air bag light comes on intermittently and the cruise control no longer operates.

Airbag light stayed on , and cruise control didn't work. Dealer identified problem as being clock spring. Consumer was responsible for $150 for repairs.

Cruise control went out, and then airbag light came on. Also, horn would not work.

Consumer was driving when airbag light came on. Local mechanic replaced clock spring in steering column.

I first notice just my airbag light came on, then my noticed my horn wasn't working, and checked my cruise control also out. When we contacted the dealer (chris in service) he knew exactly what it was and rattled off what needed to be replaced on the spot (sight unseen). We find this to be highly unusual as we have dealt with this dealership for years and years. We read that you were investigating this same problem today via wallstreet journal and decided to let you all know we had the same problem you were investigating. Contact us if needed. . . Feel free. We appreciate the job you do!!.

The air bag clock spring failed causing the air bag light to illuminate. Nlm.

Airbag light is coming on and staying on. Cruise control doesn't work, and horn won't blow.

Consumer noticed a couple of months ago that horn stopped working, and airbag light came on dashboard.

Airbag light came on, horn and cruise control stopped working, took to dealer, clock spring assembly had to be replaced. The consumer states that were 2. 8 million other owners with the same problem and with the same kind of vehicle. The consumer also indicates that driving this vehicle was extremely dangerous.

Consumer is experiencing problems with steering column where airbag light comes on/loss of cruise control, and electrical problems. Please provide any additional information/attachments.

The air bag light stayed on, the cruise/horn does not work, and the clockspring was found to be defective. The clockspring was replaced. Mr scc.

Air bag light stays on, horn and cruise control doesn't work since light has been on. Dealer wants $500+ to fix. Several other Chrysler owbners have this problem.

Clock spring broke and disengaged horn, and airbag. Air bag light illiminated on dashboard. Please provide any further information.

The air bag light illuminates intermittently when making u turns and when turning left or right. Nlm.

About 2 weeks ago air bag light came on after starting vehicle. Air bag light remained on. Also, horn and cruise control failed to function properly when in use.

Intermittently airbag light stays illuminated while driving. Dealer has inspected vehicle. The air bag light stay on due to defective clock spring, which was replaced.