Two problems related to transmission noise have been reported for the 1997 Chrysler Town & Country. The most recently reported issues are listed below.
Consumer stated that while driving at any speed and without warning the transmission will start to make a winding noise causing a distraction to the consumer. Dealer notified. Ts.
Purchased vehicle with 52,037 miles. At 65,000 miles took vehicle in for routine transmission service at local Chrysler dealer for fluid and filter change. Service technician advised metal debris noted in transmission fluid pan, keep an eye on it. At 78,350 miles with no prior drivability problems, trans became difficult to engage any drive gear, accompanied by loud gear noise- no malfunction lights illuminated. At repair facility, was told fluid pan full of metal; final drive mechanism destroyed. Routine locally driven only, no abuse. Shop changed trans with factory reman. Unit at cost of $2,780. 00; 3/36 warranty. Local dealer suggested contacting Chrysler hq. , no warrantee or compensation applicable. Felt this warrented some compensation, many similar cases are out there for these minivans. Contacted wa. St. Atty. General's consumer affairs office, receptionist answering call had same experience! no action resulted, vehicle out of warrantee. Now Chrysler has 7/70 coverage. Older transmissions are notorious for early failure under normal driving conditions and maintenance. Request inquiry, possible recall action. Failure on the highway may result in drivetrain malfunction and possible injury. Thank you.