Hydraulic Power Assist Steering System problems of the 1998 Chrysler Town & Country

Four problems related to hydraulic power assist steering system have been reported for the 1998 Chrysler Town & Country. The most recently reported issues are listed below.

1 Hydraulic Power Assist Steering System problem

Failure Date: 02/14/2005

The vehicle, a 1998 Chrysler town and country minivan, completely lost all power steering while my wife was driving on a highway. Fortunately, my wife was able to exit the highway with the van overheating without damage or injury. As this is the second time that power steering has been lost while driving within the last three months, we understandably are very concerned about whether or not this problem is correctable and if the vehicle can be rendered safe. Our mechanic provided me with a service bulletin issued by Chrysler which identifies the problem. For vans from the 1995-1999 model years, the serpentine belt can slip off the idler pulley when the van is driven in deep snow or water. Unfortunately, the service bulletin gives no indication of what causes this problem. I do not want anyone (either in my family or outside it) to be a fatality as a result of this problem. While my mechanic can do the repairs (like he did the last time), he can give me no assurance that the problem will not occur again.

2 Hydraulic Power Assist Steering System problem

Failure Date: 01/28/2004

Our 1998 Chrysler Town & Country minivan has had a recurring problem with the power steering belt falling off when the vehicles drives through standing water (or snow). We have had the vehicle to numerous mechanics and a Chrysler dealer in an effort to get this problem fixed. Each of them (including the dealer) has told us that they have seen this problem on other Chrysler Town & Country minivans, but that Chrysler has refused to provide any recommended fix. We consider this a dangerous situation which we have put-up with for several years.

3 Hydraulic Power Assist Steering System problem

Failure Date: 10/14/2002

The van lost power steering every time it was driven over a puddle of water.

4 Hydraulic Power Assist Steering System problem

Failure Date: 09/30/1998

This exact problem occured 4 times within 26 months of lease. Driver loses complete control of vehicle, sterring etc. And causes a serious safety hazard. Seeking help and relief fron Chrysler and lemon law of NJ to release us from balance of lease and repay all expenses spent. Have lost all confidence in the car and will not drive it anymor please contact proper channels to help me in this situation.




Town & Country Service Bulletins
Town & Country Safety Recalls
Town & Country Defect Investigations