Two problems related to air bag not deploy have been reported for the 2007 Chrysler Town & Country. The most recently reported issues are listed below.
Airbags failed to deploy. Front and side airbags did not work during rollover accident on the highway. Single car accident. Injuries to the head and face.
While driving my 2007 Chrysler town and county van at a normal highway speed, a red light came on that indicated that the airbag system was deactivated. I took it to a Chrysler dealer who charged me $160 to fix the problem. When I had gone 3 miles the light came back on. I then took it to the Dodge dealer where I had purchased the van. They did a better diagnostic test and said they could fix it but they would need to order the failed part, which was an air bladder sensor that cost $1300. They asked me to pay in advance which I did, about a month later they said the part was in. I brought the van in, they told me they made a mistake, the part would be in next month. This next month, next month routine has been going on now for close to two years. During this time the light is intermittently on and off. I have involved, the service manager, the regional parts manager and Chrysler customer care. The Dodge people have been friendly and helpful but unable to solve the problem. After a year Chrysler reimbursed me 95% of my cost for the part which never arrived, they closed the case as solved. The problem was never fixed and the van is still unsafe. I have spoken to many mechanics about this and they have told this is a serious safety issue that Chrysler should fix it for free. Chrysler has reassigned a new customer care person who tells me the part will be available next month and next month and hint at a cost near $3000. I have spoken to other owners of Chrysler cars and they too have had issues with the airbag light. Their problems were less involved than mine but I suspect that some of the systems were just deactivated. I wonder how many Chrysler vehicles are unsafe to drive due to faulty air bag systems. I have alerted my attorney that if I am in an accident and the airbags do not deploy and I am injured or killed to sue Chrysler and tell the media.