63 problems related to other fuel system pump have been reported for the 2011 Chrysler Town & Country. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Chrysler Town & Country based on all problems reported for the 2011 Town & Country.
Tipm (totally integrated power module) failure. Symptoms include fuel pump not running, or running irregularly. Vehicle will not start, vehicle stalls soon after starting. This part is common to several models and causes problems across model lines. It has since been redesigned, and the dealership is installing the "new" module in our vehicle at my expense.
From what I've researched my problem is with the tipm. Several months ago I started having problems with starting the vehicle. Push to start nor key would start the vehicle after several attempts. Then all of a sudden it would start. Dealer found no codes to diagnose and claimed they could not reproduce it. Dealer flashed something but did not make a difference. A month ago, the car stopped on a major highway, I was fortunate to be able to make it to the shoulder. Had it towed. Diagnosed as fuel pump getting no power. They replaced the fuel pump. Still having intermittent issues with starting. Now, with no warning the vehicle justs shuts down completely as if no power. Radio, everything goes dead for a fews seconds. Then radio, lights come on with no intervention. Car cranked up both times. Has done this twice in the last two weeks. Someone will get hurt or god forbid, killed if Chrysler does not stop lying and take care of this defect. Consumer's should not be forced to pay to replace this part.
Van would not start from it's parking place at a car wash. Message came up "accessory or ignition on". I had it towed to an auto repair shop. Diagnosed as failure of the tipm (total integrated power module). This shut down all power to the vehicle including fuel pump, computer, steering, engine, and whatever else. Good thing it was parked when it failed, for had I been driving I would not have had any control of the vehicle, according to the mechanic.
The fuel pump would keep on running after key was taken out of ignition and eventually car would not start or would die out in the middle of driving.
This complaint is to address a problem with the fuel pump relay located within the total integrated power module (tipm). Our 2011 town and country has had numerous issues with not starting because the fuel pump isn't getting power. We have had issues with the vehicle shutting off during operation. Now the vehicle will not start at all.
There is a known issue with the tipm/fuel pump relay in many Chrysler/Dodge/jeeps. Why the town and country's were not included in the recall, I do not know. Our issue with the tipm/fuel pump relay caused total power loss twice while driving in a school zone to pick up our children. This could have ended very badly and is not safe!.
On Nov 10, 2016 our 2011 Town & Country had a fuel pump relay failure (relay is internal to the total integrated power module (tipm)). The vehicle was stationary, but if the vehicle had been moving when the relay failed the vehicle motor would have stalled causing a loss of power steering and power brakes. This problem is similar to NHTSA recall no. : 14v-530 and NHTSA recall no. : 15v-115. Please re-investigate Chrysler Town & Country fuel pump relay failures.
The contact owns a 2011 Chrysler town and country. While driving approximately 20 mph, the vehicle seized. The vehicle was towed to a dealer where it was diagnosed that the totally integrated power module and the fuel pump relay needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,050.
We bought our certified used van in may of 2012. In June of 2012 the alternator had to be replaced, as the battery light came on while driving on the highway. Within the first year of ownership it started having weird quirks: the rear heating system would come on while driving with the temperature controls off, the previously closed windows would be rolled down, and sliding door would be open upon returning to the locked van. In November of 2015 the key fob had become so sensitive to the touch that just a slight bump would make the lock indicator honk sound. We took it into a Chrysler dealership in December of 2015 and a new key fob and and software update stopped the honking, the sliding doors opening and the windows rolling down. The heating system continued to turn on by itself. In July 2016 the van started being hard to start. We had it towed to a garage in michigan, where we were visiting, and we were told the code was a security issue between the fob and the starter. We drove it to a dealer in michigan who could not duplicate the problem. Difficulty starting the van started again in October 2016, especially after a cold night. On October 31, 2016, while the van was off in the driveway I heard a noise like a vacuum coming from under the van. When I went to unlock and start the van it was dead. After having the battery replaced, the mechanic friend who replaced it heard the noise and said it sounded like the fuel pump running (while the car was off). The garage we took it to found that we had a faulty totally integrated power module (tipm). Some research has show us that this is a common problem for Jeep/Dodge/Chrysler vehicles that causes airbags to not work because the fuel pump runs constantly. The heating system turning on is also a symptom of this. Why if some Jeep/Dodge/Chrysler vehicles have a recall for this part are they not for all models?.
The issue began with our van frequently requiring more than one attempt to start the engine. This progressed until we were unable to start the van at all. I feared it was a bad fuel pump and the local dealer came up with the same diagnosis. After a few days we were informed that our van was ready to be picked up. We arrived at the shop the next morning only to find that the car wouldn't even start. Apparently our town and country had a bad tipm which caused the fuel pump to burn out. Total cost for the tipm, fuel pump, and labor was over $1600.
The car has a defective totally integrated power module (tipm). This module has caused the van not to start and the engine has stalled during driving. The module has a fuel pump relay on a ckt board that is defective. The relay also stuck closed and heated up the battery and drained it. The only way to start the vehicle, is to cycle the key multiple times until you here the fuel pump running. The vehicle has been to the dealer many times for the no start problem. This vehicle is an accident waiting to happen, with the engine stalling and the fuel pump shorting the battery. Also another defect is the power sliding doors, the wiring will burn and break. This causes the doors to become stuck open and will not close. When you are on the road with the doors stuck open, this is not safe. The doors need the wiring replaced with a heavy duty wire.
Faulty tipm led to fuel pump to not engage and car would not start. Had to have tipm replaced at cost of $1,341. 15. At the time the car would not start it was in the driveway however we had previously had it shut down while driving on a city street.
Vehicles was parked in driveway went to start vehicle and it will not start, vehicle will turn over and act like it,is not getting fuel. If vehicle sits for some time eventually it will start 3-4 times and then issue will occur again. Vehicle started with no problem the previous day, problem occurred without any warning, no check engine light displayed on dash. When vehicle is off fuel pump can be heard still running with ignition off and battery has to be disconnected in order to stop fuel pump from running and not drain battery. Battery is brand new, fuses have been checked and are in good condition. In researching online I have found others to have the same issue but have not seen any recall. Was able to fiind possible temporary fix by using a fuel pump relay bypass but have not tried this option. . I have called and spoken to be Chrysler service department and have been told that it here is no recall and all I can do is have car towed to them and let them check it out. I would think with recall they have done on Jeep and Dodge protects there would be something they can tell. Same issue has occurred with the Dodge caravan which is basically the Chrysler town n country. Please help!!!!!!!!!.
I believe my issues started when my battery was dead after being shut off upon my arrival to work, within 3 1/2 hours. Battery was charged and started and made it home. 3 days later, without any notification of an issue through the onboard computer notification system, vehicle would not start. Tries to turn over, and did start after a lot of different efforts about 7-8 times(by fully depressing gas pedal when it would turn over to start and maintain rpms 3-4000 for a minimum of 5-10 seconds) and now will not start at all. After last attempts to start, and vehicle not running, you can still hear the fuel pump operating and smell of gasoline. Battery drain was noticed with 24 hours, and dead with in 2 days. When vehicle had started and able to drive a short distance, it would shut off while driving, or shut off upon stopping for a sign or red light. This is dangerous situation, as I am trying to take my 4 year old daughter and teen age son to school when this happened. I have been without a vehicle for over a month now, as this started 8/18/2016. Have lost work time and put my job in jeopardy, as I am in sales and need my transportation. I do not have the time to be running back and forth to dealers to only find out they know nothing to fix this recurring problem with their Chrysler vehicles, nor the thousands of dollars to spend on them trying to "guess" at what the issue is. Vehicles should be fixed if Chrysler actually knows what will fix it, or buyout the vehicle plus 5+% so people can replace this awful vehicle. In the meantime, gm financial still expects monthly payment on a vehicle that is worthless.
The contact owns a 2011 Chrysler town and country. While attempting to start the vehicle, it failed to operate. The vehicle was towed to autonation Jeep (16300 w colfax Ave, golden, CO 80401) where it was diagnosed that the power train control module needed to be reprogrammed. The vehicle was repaired; however, the failure persisted. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was towed back to the dealer where it was diagnosed that the battery needed to be replaced. The battery was replaced twice, but the failure recurred. The contact stated that the vehicle failed to operate with the key, but not with the remote. The vehicle was towed to the same dealer where it was diagnosed that the instrument cluster panel and the fuel pump needed to be replaced. The vehicle was repaired but, when the technician tested the vehicle, it misfired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
The fuel pump regulator goes out and the whole computer system has to be replaced for 1100 plus dollars.
Was leaving work when my check engine light came one, along with the traction control light and the brakes got hard. Car stopped, turned it off to turn it back on, and it would not start. All lights, radio, etc came on, but engine would not turn over or engage. Do not think fuel pump was engaging either. Tried numerous things, including the tipm bypass and it still will not start. 90% plus of my driving is highway. I got very lucky that this system failure happened when it did, as a few minutes later and I would have been on a very busy highway, as well as if it had happened on my way to work.
The fuel pump relay is failing causing the vehicle to not start sometimes. It has also caused poor acceleration from the relay cutting on and off.
Vehicle would not start. Towed yp dealership. Took several days to diagnose. Fuel pump relay, in tipm, was faulty.
First my radio would come on and off buy itself, then the heat would turn on and off by itself, then car would start sometimes, unless you turned key on and off 4 times before starting, now the fuel pump will not stop running and I have to take cable of battery every time I turn van off.
The contact owns a 2011 Chrysler town and country. While driving at high speeds, the vehicle independently surged forward without warning. In addition, the vehicle hesitated to accelerate intermittently. The contact also stated that the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where the contact was informed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred with additional electrical failures. The contact was informed by an independent mechanic that the tipm failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The VIN was unavailable.
The tipm recall for Jeep and durango should be extended to any vehicle with that specific part, including my vehicle, the 2011 Chrysler town and country. My tipm is the same part that was recalled in other vehicles, it should be focus of the recall, not the host vehicles with the most complaints. My vehicle exhibited the exact symptoms as those described in complaints that triggered the recall of the tipms. My town and country would not start whether cold or hot, home or in a strange parking lot, if it was parked or stalled while driving. It got to the point when my wife was stranded away from home. My local mechanic, narrowed it down to the tipm, however was not equipped to replace and program the new part. The dealership that I took it to dismissed the problem and insisted it was the fuel pump. It was not the fuel pump and after having my own mechanic replace the fuel pump, the tipm defect continued from the moment of the fuel pump repair. I was able to mail the tipm itself to a gauge repair specialist who installed a new fuel pump relay directly to the circuit board for $100. 00. The vehicle started without symptoms as soon as the repaired tipm was installed. A Chrysler service member let me know that the symptom sounded like the fuel pump relay which is soldered to the board, the only Chrysler employee remotely interested in helping me. Made scents to me so I went with an outside solution. The gauge repair specialist had repaired hundreds of this same tipms before they were recalled. I would expect the same recall for all tipms regardless of the vehicle in which they were installed. The fact that the part in my vehicle was backordered do to the recall substantiates the idea that it should be included in the recall. Waiting for correct diagnoses and backordered parts would mean another two months waiting. Photo: burnt contacts under the fuel pump relay.
Car cranks but will not start. My tipm is faulty in my 2011- Chrysler Town & Country @53896 miles causing our vehicle not to run. We were lucky that this issue did not occur while driving on the highway with my children. Chrysler charged $395 in labor and $22 for the part plus tax. As you are probably already aware, this fix was not permanent; yet the dealership says "all ¿¿work is completed". No you did not fix tipm; just "installed external fuel pump relay". We would like our vehicle restored to its original condition.
Battery failure last month followed by a tipm failure this month. Battery cost me $220 to replace. I found out it could have been caused by the tipm failure. 8/12/15 could not start car. I took it back to the dealer and they told me the tipm was not sending a signal to the fuel pump and had to be replaced. It was not covered and it cost me $1050. 05 to replace. This seems to be a major issue with Chrysler vehicles.
I have had the van for three and a half years. First, when I got van, I took it back in for rear hatch opening on its own. It would just open. We could be at walmart or in the garage, and it would be open. We had issues with keys. Car would start beeping and say key not detected. If you opened a door, but didn't turn car off, car would say key not detected. We have to turn car off and restart. My husbands key set gas never worked. Then last year, I had to have the entire console replaced because radio and satellite and navigation would just shut down. Now, it just died Sunday. Had to jump van. Took to firestone, and they didn't know what was going on. Needless to say, I'm being told by the dealership that it's the tpim causing the fuel pump to not shut off. It's been there since Monday. In fact, we took it home Monday after paying for dealership to reconfigure the electrical. Car had to go back Tuesday. Received a call today that it was the tpim causing fuel pump to not shut down. Expensive repair.
The vehicle would not start for lack of fuel reaching the engine. The problem was the failure of the internal totally integrated power module causing the fuel pump relay to shut off. I had several conversations with Chrysler and during conversations learned there was a shortage of the parts which indicates this is a frequently occurring systemic failure as well as a safety issue. Chrysler is currently experiencing massive recalls for fuel pump issues. However, the tipm module failure is not presently included in a recall. I would like to respectfully request that the NHTSA investigate this potential safety hazard. The case number I have established with Chrysler is 25606136.
Engine would not turn on, vehicle seem to not get fuel or it would start then stall. Had the fuel pump replaced and plugs replaced but the problem remains.
The contact owns a 2011 Chrysler town and country. While driving approximately 45 mph and making a left turn, the vehicle shut off without warning. The vehicle was restarted after several attempts. Also, the windows rolled down independently and the fuel pump continued to run while the vehicle was off. The vehicle was taken to a dealer for diagnostic testing, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.