Two problems related to software have been reported for the 2012 Chrysler Town & Country. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Chrysler Town & Country based on all problems reported for the 2012 Town & Country.
While driving my Town & Country on both city streets and highway the engine randomly shuts off to include all instrument panel lights on the dash. After coming to a complete stop I simply turn the key to try to re-start and it does. This has happened several times in the last month. I finally took it to the dealer and they could not determine the cause. They did some software updates and sent me on my way. The very next day it happened again. The dealer said that if it happened again that they would need to replace the catalytic converter. Catalytic converter? seriously doubt this is what is causing the vehicle to completely shut off. This is very dangerous and can be deadly.
There was a recall on the rear quarter vent window switch. This caused an electrical fire inside my van causing all of the windows and electric doors to cease opening, literally trapping my then 3 year old twins inside the van on 11/30/16. Supposedly fixed only to have it happen again 8/31/17. The second issue involves a recall on the powertrain control module when the van was brand new. It had to have reprogramming of software because of poor shift quality. This was done on 1/1/12. The last almost 2 years of my life have revolved around this issue. My van frequently thinks it's stuck in reverse when it is actually in park so it won't start. This can go on for days. It was brought to the dealership on 10/18/16, 11/3/16, 11/30/16, and again on 8/31/17 all for this exact reason. I have numerous time stamped pictures from the 9 month gap that I stopped bringing it in to show it was still doing it. I didn't bring it in, however because the issue was never resolved because no code came up. This time Chrysler has came up with 8 things that it is but they are waiting on the back ordered powertrain module to complete the last of the 8 items. In the meantime they are making me pay over $1000 out of pocket for a rental I can't afford. The first time the electrical fire happened I was driving on the express way in an ice storm with my children and dog where there were no exits. The second time it happened, I was driving with the girl I babysit on a 50mph road. When the car thinls it's in reverse, it sometimes happens when I am in the pickup line at school causing other parents tp get angry when I am blocking everyone. Sometimes I go to start my car and it's fine, other days or minutes it thinks it's in reverse. It has been the bain of my existence.