general problems of the 2013 Chrysler Town & Country - part 1

While driving at highway speed, 65mph, the 2013 town and country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then turned the key to the off position and then tried to restart and it successfully started. My dash instruments illuminated, the radio and heat blower came back on and I was able to regain control of the vehicle.

The van has stopped running on the highway without warning 3 times creating a very serious problem,had to be towed to get home,dealer could find nothing wrong.

The contact owns a 2013 Chrysler Town & Country. The contact stated while driving 40mph, the code p0304 and the check engine light illuminated. Contact also mention that the vehicle was hesitating and misfired. The vehicle taken independent mechanic where is was diagnosed that cylinder four misfired.   the vehicle was repaired as the spark plugs and the ignition cooil were replaced but the failure persisted. The vehicle was taken to the dealer where they looked up her VIN and  refused service under the bulletin ,and advised contact to call Chrysler customer care. The VIN was not included in technical service bulletin 09-002-(cylinder leakage). The manufacturer was notified of the failure. The failure mileage was 171,955.

Today, we experienced, for the fourth time, a complete stall while driving. Accelerator would not work at all. Van died while driving approx 25 mph. We just had the entire fuel pump & fuel pump relay completely replaced. We have replaced both of these twice now, in less than 3 years. Same problem keeps happening. Mechanic agrees, that the core problem lies within a failure of the tipm system. It's an electrical problem causing the fuel pump to fail while driving. This is extremely dangerous. It happened to us previously, while we were on the interstate driving approx 65 mph, and it almost caused us to crash the vehicle. Another problem to also note, is this same problem has caused the a/c unit to stop working. Blows out hot air, but will not produce cold air. A/c was completely replaced. Still not working. Mechanic says yet again, it's a failure of electrical sources due to the tipm module. This should be an immediate recall from Chrysler, for 2013 town n country minivan. Over 200 logged complaints of the exact same problem. They manufactured a broken tipm module in these make & model vehicles. Now, my husband is stranded 200 miles from home, on the side of the road, and it's 98 degrees out. This is 4th time, weve experienced a total power failure. So it doesn't matter if you replace the fuel pump, it will still die. We are having this pos towed to our local mechanic, again. Its available for inspection. Problems have been confirmed by an independent servicer. Check engine remains on. Someone is going to die, if Chrysler doesn't issue an recall for this ongoing problem. The interior power is still on,and engine will turn over, will not start.

The win module in the listed vehicle has failed and is being replaced. This is the same type of win module that was contained in a recall for 2008-2010 models and should be updated to include the models beyond 2010. The problem has been random for a couple of years, but recently we have had constant issues with the vehicle shutting off while driving, leaving no power for steering or braking. The entire vehicle shuts off randomly, including while driving and is dangerous for anyone who owns this model vehicle. I am surprised and disappointed that newer models (same base design) are experiencing the same issue and nothing has been done. The following websites address the issue with model years similar to mine. . Read more...

Started the vehicle and traveled maybe about 50 feet. Noticed loss of power steering. This was due to the engine stalling out. The vehicle would not start and there was a strong odor of fuel fumes in the vehicle cabin. Exited the vehicle and observed a large puddle of oil running downhill from the vehicle. The puddle also smelled of gasoline. I had the vehicle towed to a repair shop. The issue was determined to be a cracked oil filter housing assembly and the clip on the fuel return line had failed causing fuel to be sprayed onto the engine. The repair cost will be just over $800. It is fortunate that the engine was still cold and that the loss of oil caused the engine to shut off. If the engine had been hot enough to ignite the fuel, this could have had tragic results with a potential loss of my family's life. The oil filter housing assembly is a known issue with the pentastar v6 3. 6l engine. Chrysler so far has failed to take responsibility for this issue. I recently had to have repairs due to a faulty fuel pump relay. There appears to be related Chrysler tipm recalls on almost every other model but the 2013 town and country. This issue appears to cause the vehicle to not start or allow the fuel pump to remain running after the vehicle is shut down. My town and country would not start and it produced strong fuel fumes. As noted, there are multiple safety issues noted with this model of vehicle that remain unresolved. It is a 2013 model but the issues are ones that have existed since the production of the vehicle and Chrysler has yet to assume responsibility. I will add a copy of the repair invoice shortly.

While driving the car stalls at speed and all electrical components stop functioning. This causes failure to the power steering, power brakes and all components that permit driving the vehicle. Has happened numerous times with no codes shown on the dash. Fuel was adequate and no apparent defects. Taken to mechanic and there are no codes to check and commonly the engine will start up after a while and appear to have no problems. This is very dangerous as the car can stall at any speed.

The contact owns a 2013 Chrysler town and country. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that the failure occurred while driving uphill on a very narrow street. The contact was able to shift the vehicle into park, while using both feet to depress the brake pedal. The vehicle was stopped, and the contact turned off the vehicle. The contact stated that her four-year-old granddaughter was a passenger in the vehicle and the situation was very scary. The contact waited for several minutes, before restarting the vehicle. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred several times and the vehicle had been taken to an independent mechanic several times; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

In two separate incidents on 5/4/23 and 5/5/23, while driving, the vehicle has stalled without warning. The engine completely shut off. Power steering and breaks stopped functioning properly making it very difficult to pullover and stop. Once pulled over, had to place the vehicle in park, completely turn off the electrical and restart the vehicle. No warning lamps or messages appeared before or after the incident. The vehicle has been displaying some issues starting recently, especially when using the push button. However, we have always been able to get it to start by inserting the key. This is an incredibly dangerous situation for the driver and any occupants as it has happened without warning while driving on highways which could very easily result in an accident if unable to pullover safely or stop if the breaks are not working. The vehicle has not yet been inspected, but we plan to get it inspected as soon as possible.

Vehicle has stalled numerous times while operating at high rates of speed 60+ mph in most cases. No prior warning or indication of stalling until vehicle no longer accelerates and then seconds later loses power steering. Usually I can get to the side of the road and pull out of traffic. However last night was not the case. I stalled in a construction zone, with concrete barriers on both sides. I pulled over as far as I could and was nearly hit multiple times by semis and other vehicles. I had my 4 children in the car with me and they are traumatized now. They were bawling because they thought they were going to get hit. We had a sheriff call for a tow truck which was not free. We were left stranded in the dark, in the cold, for an hour just this incident. It once was an issue that only happened occasionally. It happened 6 times this past week while I was out of state for holidays. This is my only means of transportation and having a newborn I have to be able to get around safely. I will state again no warning prior, and no engine light after to diagnose the issue. Myself and my 4 children could have lost our lives last night. The officers who stopped could have lost their lives the passerby could have lost their lives. This vehicle is a death trap. They need to recall all of them to locate the real problem before tragedy strikes. I wouldn’t even give this vehicle away that’s how unsafe it is.

The contact owns a 2013 Chrysler town and country. The contact stated while driving at various speeds, the vehicle stalled, and failed to respond as intended upon depressing the brake pedal. The contact stated that the vehicle failed to restart for approximately 45 minutes. The contact pulled to the side of the road. The contact stated that on one occasion, the vehicle was towed to an independent mechanic however, the failure could not be duplicated. No further information was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owned a 2013 Chrysler Town & Country. The contact stated that while driving approximately 25 mph he started to smell an odor of something burning in the vehicle cabin. The contact stated that he parked at his residence and the burning smell was much stronger on the outside. The contact opened the hood and smelled the burning odor but saw no smoke. The contact stated no warning light was illuminated. The contact entered his residence and then noticed that a fire had started on the passenger side of the vehicle in the engine compartment. The fire department was called and extinguished the fire with water. The police were also on the scene. A fire report was filed. The vehicle was towed to an impound lot and later the contact's insurance provider declared the vehicle a total loss. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

Vehicle shuts off during travel. Randomly happens. Mechanics says there is no know issues.

The contact owns a 2013 Chrysler town and country. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle started rough idling. The vehicle was taken to an independent mechanic and diagnosed with a cylinder #4 misfire. The mechanic replaced the spark plugs, coils, and fuel injector; however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the extended warranty x56. The failure mileage was approximately 127,000.

The car will not start when cold. We did replace the battery and a few other parts. But it can not be diagnosed. My girls and I were stranded in the cold, far from home due to the issue. When it gets nice out than the van starts. I think sometimes should be done, due to family kids, and handicap need accessible vans.

Consistent failure of the "total integrated power module" which controls so many items in the car such as windshield wipers, windshield defroster fan, exterior lighting systems, heater fan, the ability for the car to start, the horn may or may not sound and many other accessory related items. It is a very well known failure of these modules and they are basically un available blamed on the supply chain problems. As a result of these problems in this very well known module failure cars have become basically un-able to drive safely or not at all and sit in dealers service areas waiting for these modules to be replaced at the owners cost in most cases in excess of $1,000. 00 for a part that is a known failure in design by Chrysler corporation and their various owners (Mercedes Benz, fiat, stellantis) and others unknown at this time. This is against the consumer product safety commission as well as the national highway transportation safety commission to have so many defective modules that create unsafe conditions for the vehicle owners where they are concerned about their own safety as well as the safety of those they share the roads and highways with. I am along with many others asking you to look into this situation and find some kind of remedy to correct this ongoing problem for consumers and the safe operation of the vehicles that they operate on the roads of America as well as foreign countries.

What component or system failed or malfunctioned, and is it available for inspection upon request? while driving the entire engine and system shut off. All powered functions ceased and I was left to pull over with no power steering, the brakes didn't respond as well, signals weren't working either. Once pulled over I was able to restart the car with no issue, but the vehicle has continued to randomly lose all power, it seems to occur more frequently when when braking or slowing down. How was your safety or the safety of others put at risk? it was put at great risk as the car could have lost control and I was at limited capacity to correct with no engine power or other powered functions. Has the problem been reproduced or confirmed by a dealer or independent service center? has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning.

My Chrysler town and country has serious electrical issues. It started with the radio shutting off and restarting by itself, which is not a serious issue at all. But yesterday, at a red light, the radio shut off and so did the car. The engine stopped working, the accelerator pedal would not respond. It was terrifying. Thankfully we were at a red light, but if this were to happen on a busy highway, or even just on a regular street with traffic, it could be a life threatening situation. From what I have researched online, this is a common problem with Chrysler, Jeep and Dodge cars. Legal action has been taken and class action lawsuits were filed to address this matter. The center for auto safety (cas) asked this very own NHTSA to open an investigation into faulty tipm, which seem to be the problem that causes these cars to very dangerously completely shut off even while driving, causing drivers to lose control of the steering and of the brakes. The cas estimated 7 million Chrysler vehicles have power issues related to the tipm. One month after receiving a class action lawsuit, Chrysler issued a recall for 189. 000 Dodge durango and Jeep grand cherokee with bad tipms. 189. 000. Out of seven million. This is absurd. It seems as if Chrysler is waiting for someone to be killed due to this issue so they can take it seriously and actually issue the recall to all the cars that have this problem, not a tiny fraction of them and not only because it is directly related to a lawsuit. Unfortunately, despite multiple claims throughout the years that not only this is a common problem with Chrysler, but that the corporation is well aware of it and negligently refuses to address the issues, the NHTSA rejected the cas petition to investigate this problem. Proof is definitely not amiss, as a quick internet research will produce thousands upon thousands of reports of the same problem on the same car. This needs to be a recall urgently, and not only after someone dies.

The contact owns 2013 Chrysler Town & Country. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact managed to coast the vehicle to the shoulder of the roadway and turn the ignition switch to the off position and waited for approximately 20 minutes before restarting the vehicle and the vehicle resumed normal functionality. The vehicle was taken to the dealer where it was diagnosed however, the mechanic was unable to duplicate the issue. The vehicle was not repaired. The failure recurred. The vehicle was then taken to an independent mechanic to be diagnosed. The mechanic was unable to retrieve a fault code. The manufacturer was not notified of the failure. The failure mileage was approximately 114,200.

On occasion at least four different times in the past two months, my vehicle has completely shut off while I am driving it. In an instant, a warning comes on my dash that has a lightening bolt, the engine and all electrical/power shuts off, the wheel locks, and I am only able to brake. I have taken it to the dealership where they charged me $100 to find what the issue was, even though unsuccessful. They said because the vehicle showed no codes, they didn’t know the reason for the malfunction, and sent me home. I called Chrysler recall and they said because there are no open recalls, they are unable to help me. When searching online, I see a lot of people have had this exact same issue but no one helps them fix it. Lawsuits have emerged. Accidents have happened. I have three small children who rely on me and my vehicle. It is completely unsafe for us to drive and for others around us on the road. No one will help diagnose or fix the problem. I need help fast! please help me.

The contact owns a 2013 Chrysler town and country. The contact stated that while attempting to start the vehicle, instrument panel illuminated as the vehicle was turned on however, the vehicle failed to start. The contact attempted to start the vehicle several times using the push to start and manual start feature however, the vehicle failed to start. The contact had the vehicle towed to south oak Jeep Dodge ram Chrysler (4550 Lincoln hwy, matteson, IL 60443, (708) 747-7950) who were unable to identify the cause of the failure. The dealer started the vehicle and the contact drove the vehicle to the residence. The vehicle failed to start the following three days. The contact had the vehicle towed back to the same dealer who was then unable to restart the vehicle or identify the cause of the failure. The dealer informed the contact that at times the fuel pump seemed to be running without the vehicle being turned on. The failure recurred intermittently. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 97,000.

Fuel pump keeps running after key is removed. Van won't start no fuel. Iratic engine keeps trying to start with key released. Not a constant 3 or 4 times a week. Stationary.

Intermittently, while I'm driving or even in park sometimes, my van will shut off. Sometimes it will turn back on (on its own) or I have to crank the engine back on, either by putting it in park and turning key over or putting my vehicle in neutral and turning it back on that way. It's happened in multiple places, multiple times - while stationary, driving on city street or driving 70 mph on the interstate. It is very unsafe!.

The contact owns a 2013 Chrysler town and country. The contact stated that occasionally while driving at various speeds or while the vehicle was idling, the engine would shake with the check engine warning light illuminated. The contact had taken the vehicle to several independent mechanics on multiple occasions to have the coils, spark plugs, oil pan and other vehicle parts replaced; however, the failure persisted. An independent mechanic eventually discovered that there were engine misfires in cylinders #2, #4, #6; the contact was then informed of a service bulletin that the mechanic related to the failure. The manufacturer was notified of the service bulletin and informed him that his vehicle was not covered under warranty. The contact then called the dealer and made an appointment for a diagnostic test. The vehicle had yet to be repaired. The failure mileage was 89,000.

My 2013 town n country van is having an overheating problem and now I have been told it has blown head gaskets and needs a possible new motor. It is only 7 years old how is this possible. It has not been misused.

I was driving and the van shut off and lost all power when going 60 mph. I lost control off the brakes, power steering, all electrical and engine power was gone.

The engine seizes without warning. It simply shuts off. This effectively limits both the breaking and the power steering. This is dangerous as there are no warning light indicators, no audible notifications, no error codes. Going 70 mph we were nearly killed when the motor died and we lost our breaking and steering ability. This has happened on multiple occasions with no rhyme nor reason. Long trips or short, fast or slow, interstate or in town. It needs to be addressed as this is a major issue. A cursory glance at internet forums will reveal that mine is not simply an isolated event.

The doors lock and trunk doesn't take the lock. Sound front suspension, front seat adjustment, can't use hand free system.

My engine light keeps appearing after almost 3 years of owning this vehicle. It usually occurs when I turn on the heating system and have already been in motion for awhile. Typically while driving on the highway. The last occurrence was city driving but again when the heating system was turned on. I have my vehicle at the shop again and the mechanic is saying it is something regarding the oil. Something about a vacuum. I also assume there is something wrong with the electrical system. Within the first few days of owning my vehicle it was back at the dealership for 2 weeks. The radio always turns off on it's own and some of the dash components. Which it still does almost 3 years into owning this vehicle.

Checked over vehicle and confirmed customer complaint. Active code cylinder two misfire. Swapped coil and plug. Misfire remain. Performed compressor test and found cylinder two has 105 psi of compression (low). Fault/warped left side cylinder head. Left side cylinder head needs replacement.

Tl- the contact owns a 2013 Chrysler Town & Country. The contact stated that the vehicle's engine light was illuminated. The contact contacted the dealership (carolina Chrysler Dodge Jeep ram located at 1001 halstead blvd, elizabeth city, nc 27909 phone number: 252-335-0724) who diagnosed that the vehicle had a misfire for cylinder 4. The vehicle's coil and plug were replaced, however, the failure reoccured. The contact stated they found a sb, NHTSA id number: 10136484 (fuel system, gasoline, engine, fuel system, other) , that related to their failure. The manufacturer was made awre and determined that, due to the date the vehicle was manufacturer, the vehicle would not be covered under the sb. The approximate failure mileage was 123,000. Gl.

Car continue to turn off. Engine and electric problem as well. Took it to numerous auto repair shops and waisted a lot of money. Nothing got fixed said it's a manufacturing problem, mechanics try to fix but failed to do to it's a manufacturing problem. Recall these vans!!! kids are in these van's and they just cutt off in the middle of the highway and I've changed out everything, nothing works! shuts off randomly in the streets and highways! big safety hassard!! recall them all! my cousin has a Dodge one and it does the exact samething.

The van randomly shuts down while driving this makes it hard to steer and could cause an accident because of the power loss and steering. The van must be shifted into neutral or park to restart. This can be very difficult especially on the highway. Sometimes it smells like an electrical fire. It has been looked at by several mechanics with nothing found.

Van will shut off while driving between the speeds of 20 to 40. No warnings or signs just stops running. We have had the van scanned and no codes or issues the tech had us replace the batter but the issue is still occurring and with more research on the web this is a common problem with no solution. This is happened multiple times and is very dangerous. We purchased the van used and there seems to be no recalls for it.

The ac went out and after diagnosis the issue is that the rear ac coil has seized up and will not release to be repaired.