Three problems related to brakes failed have been reported for the 2014 Chrysler Town & Country. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Chrysler Town & Country based on all problems reported for the 2014 Town & Country.
Emergency brake pedal assembly failed when pedal was depressed. Vehicle has no emergency brake/parking brake until emergency brake pedal assembly is replaced. Vehicle is 38 months old and has 31,000 miles. Vehicle stationary, parked on grade. Had to block the wheels to ensure against roll back.
We have had to replace the parking brake assembly twice on this van. The first time was in December 16, 2016 which was replaced under warranty the second time was December 30,2017 but, was not covered under warranty. Our van only has 30,000 miles on it and this part should not fail as often as it has. We set the park brake in all of our cars when we park them. I've never had a car's park brake fail, yet it's happened to this car twice now, when it was two years old and again at three years and almost one year to the day when the replacement part was installed. When the assembly / cable broke it was sitting still in a parking lot.
On August 7th, 2015 I was driving our 2014 Chrysler town and country on a highway in springfield, mo from texas, with my three children with me, going about 65 mph, when a car cut in front of me. When I pressed on the brakes, they went all the way to the floor. Pressing on the brakes did not slow the van down in any way. I couldn't swerve to the left being there was an 18 wheeler so I was forced over to the emergency lane & grass. Towed to a local dealer. We explained to dealer that Chrysler has been the only people to service our brakes, including brake fluid. My husband never opened the brake reservoir at anytime being we had always had it serviced at Chrysler. He did however change the engine oil one week prior to our out of state trip. During these few days we were going between the Chrysler customer care and the dealer. After we told the dealer of our self- oil change of only engine oil, suddenly about 3 hours later, the Chrysler customer service rep informed us that the dealer had told them, that somehow the brake oil became contaminated and it had to have happened in the last 7 days. Chrysler refused to cover costs under warranty, they found their way out of paying for their brake failure.