Air Bag Not Deploy problems of the 2015 Chrysler Town & Country

The contact owns a 2015 Chrysler town and country. While driving 55 mph, the vehicle hydroplaned and crashed into the intersection on the road. All the air bags failed to deploy. The contact also stated that the passenger side seat belt failed to lock. A police report was filed. There were no injuries. The vehicle was towed to stew's auto body and towing inc. (located at 276 w washington Ave, washington, NJ 07882; (908) 689-1993), but was not diagnosed or repaired. The manufacturer was contacted at 800-334-9200 and stated that the angle of the impact determined that the air bags should not deploy. The manufacturer was made aware of the failure and provided case number: 31944170. The approximate failure mileage was 37,000.

The contact owned a 2015 Chrysler town and country. While idling at a stop sign, another vehicle crashed into the rear of the contact's vehicle. The air bags did not deploy. A police report was filed. There was one injury that required medical attention. The vehicle was towed and was deemed destroyed. The manufacturer was notified of the failure. The failure mileage was 88,000.

The contact owns a 2015 Chrysler town and country. While driving approximately 15 mph, the preceding vehicle stopped abruptly. As a result, the contact crashed into a speed limit sign and the seat belt locked up. There were no injuries and a police report was not filed. The air bags did not deploy. The vehicle was slightly damaged, but was drivable. The contact was able to unlatch the seat belt; however, the seat belt did not retract. The vehicle was taken to the dealer (tate Chrysler, glen burnie, MD, 410-863-5530) where it was diagnosed that the seat belt needed to be replaced. Additionally, while driving with a front seat passenger to pick up the replacement seat belt, the front passenger seat belt was locked and the front passenger air bag indicator illuminated. The dealer was not contacted and the manufacturer was not made aware of the failures. The vehicle was not repaired. The failure mileage was approximately 38,000.