Cruise Control problems of the 2015 Chrysler Town & Country

Seven problems related to cruise control have been reported for the 2015 Chrysler Town & Country. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Chrysler Town & Country based on all problems reported for the 2015 Town & Country.

1 Cruise Control problem

Failure Date: 06/05/2019

I noticed that at random times the airbag light would illuminate, even while there was no one in the seat. I called the dealership and took it in but because at the time it was not on, they said they could not do anything about it. Then after some time with the airbag light going on and off the cruise control will no longer work. It does not even recognize that you are pressing the button. Dealership was also notified in this case, and because my warranty expired at 60000 miles and the vehicle is at 67000 it is not covered. It does not matter if the vehicle speed, the airbag lights just go on and off. It does not always come on.

2 Cruise Control problem

Failure Date: 09/12/2018

Tl- the contact owns a 2015 town and country. The contact stated while driving up and down mountainous roads, the cruise control would not properly operate. The vehicle was taken to moore Chrysler Jeep fiat 8600 w bell rd, peoria, az 85382 (800) 757-0140 where the cruise control needed to be replaced. The vehicle is currently being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Dr.

3 Cruise Control problem

Failure Date: 06/04/2018

The cruise control button doesn't always turn the cruise control on or off. I sometimes have to use the break to turn it off. When turning it off, the cancel and even the off button don't do anything. I have the same issues when I'm trying to turn it on. The button to make it go faster or slow down seem to work. It's the on/off and the cancel buttons that don't seem to work. I put today's date below, but it's always been like this. It also happens at a variety of speeds.

4 Cruise Control problem

Failure Date: 05/20/2018

Driving on interstate with cruise control on. Pressed on gas to pass vehicle and when I let off of gas, vehicle kept accelerating. Stepped on brake multiple times and turned cruise control off & vehicle still accelerated up to 92 mph. A red lightening bolt like item showed on the display. Finally, after multiple attempts, the cruise control disengaged. There is a recall through Chrysler for this very issue but the Town & Country is not part of the recall. Dealer said there is no code that shows up so they don't know what to do about it. Contacted Chrysler and they said they would get back to me and suggested I not use cruise control (wasn't planning on use it!). I told them that not using cruise control is okay temporarily but is not a permanent fix.

5 Cruise Control problem

Failure Date: 07/15/2017

Tl the contact owns a 2015 Chrysler town and country. The contact stated that while driving approximately 60 mph and attempting to stop the vehicle, the cruise control failed to deactivate when the brake pedal was depressed. The contact stated that an inverted z was displayed on the instrument panel. An unknown dealer in bartow, florida was contacted by phone and the contact was informed that the vehicle was not subjected to a recall. The contact stated that the failure was more evident during inclement weather. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.

6 Cruise Control problem

Failure Date: 12/07/2016

Cruise control does not hold a steady speed on hills, even small hills like we have in michigan. The speed drops 3-4 mph as it goes uphill (very unsafe for those traveling behind us), then it downshifts and accelerates 5-7 mph (very unsafe for those traveling in front of us). Every time the vehicle has been in the dealership I mentioned it. I called Chrysler (I taught automotive so I have graduate connections at Chrysler). Their answer is that is normal. No other vehicle that I have owned, ever, had this problem, all the way back to the eighties. I have talked with others with the same year vehicle and they have the same problem.

7 Cruise Control problem

Failure Date: 11/25/2014

On November 25 at 4:30pm, I was driving on route 80 going westbound approaching exits 27 a and b in northern new jersey. I was planning to use exit 26 and gently accelerated my town and country van in order to pass a vehicle to my right and transition to the right lane in order to exit. After passing the vehicle, I removed my foot from the gas pedal and my car unexpectedly continued to accelerate. I immediately applied the brake somewhat forcefully in order to stop the acceleration. Upon removing my foot from the brake, the car again accelerated under its own power. I quickly scanned the dashboard to see if I was accidentally triggering a function such as cruise control. I noticed a red lightning bolt symbol illuminated, which indicates a malfunction with the electronic throttle control. I was able to apply the brake forcefully enough to use the exit ramp. As I approached the end of the exit ramp the car seemed to cease its attempt to accelerate and I was able to pull into a nearby gas station, park the vehicle, and turn it off. After restarting the vehicle the warning symbol was no longer present and the car seemed to be operating normally. I immediately took the vehicle to the johnson Dodge dealership where it was purchased. They accepted the vehicle for diagnostic testing but were not able to find any computer or electrical malfunction. They instructed me to pick up the vehicle the next morning and the service staff member dennis could not provide any information about the malfunction and theorized that my rubber floor mats must have been stuck on the gas pedal during the incident. No other explanation or official paperwork was provided by the dealership. This incident was also reported to an official Chrysler customer service representative (erin; employee #ea704). As of this time, a replacement vehicle has been requested.


Other Vehicle Speed Control related problems of the 2015 Chrysler Town & Country



Town & Country Service Bulletins
Town & Country Safety Recalls
Town & Country Defect Investigations