Owners/service Manual problems of the 2016 Chrysler Town & Country

Sliding doors cannot be unlocked manualy. This is dangerous as if prson neede to exit in emergency they cant.

The power sliding door lock actuator failed. It's a common issue with these minivans. When it fails you cannot open the door from the inside or outside. The actuator failing results often with the door locking. You cannot manually unlock it, it's jammed lock. The only way to get it unlocked is by removing the door panel. This is a serious safety concern as the egress is locked shut. Should the lock fail during an accident, fire, etc. People can become trapped in their vehicle. Chrysler wants over $1,000 to fix it.

Car started to make a funny noise while driving and upon trying to pull over the car reached number 8 rpm's but wasn't accelerating. Then it jerked forward as I finally was able to shut it off. I was stuck on the side of the road with four kids in the car. Towed to dealer and said a new transmission and transmission cooler are required for repair. The extended warranty I purchased for 75,000 miles is no longer valid and just expired as there are 77,000 miles on the car. Also the drivers side rear sliding door is stuck will not open manually or otherwise. This was discovered when trying to open the door while stationary to load kids in back.

On December 24, 2020 our right passenger side rear door malfunctioned and ended up trapping my toddlers head in between the door and vehicle frame. It was incredibly traumatic for all involved. Though the incident likely lasted less than a minute, it was a terrifying frantic minute in which I tried everything to get the door open as it continued to try and close on our baby who was screaming in pain and terror. It took all of my strength to manually pry open the door to release his head. We brought the vehicle to our local dealership to be looked over, assuming a malfunctioning sensor of some sort. They did diagnostics and reported no codes were evident and they could not replicate the malfunction. Then last night 12/30/2020 the left rear passenger door experienced a similar malfunction and began closing on my child. My husband was forced to manually rip the door off of our child to avoid similar injury. In the process, plastic pieces of the track were dislodged and the door is no longer operational. In this instance, loss of electrical functioning on that side is a blessing as the doors are malfunctioning and otherwise present significant danger to our family as no obvious code defects have been able to be detected yet. However the right rear door and the back hatch remain operational and therefore a potential danger. Both times the vehicle was stationary.

One day the rear passenger door would not open with fob or inside controls. It also would not unlock although the other doors would. We tried manually pressing the lock lever but it would not budge. After repeatedly unlocking/locking through the fob, it was finally able to open. However, now when it locks, it makes a loud short buzzing sound. This also happens when I first start driving (engaging automatic door lock above a certain speed). From what I've read online as reported by others, it appears to be the door lock actuator.

Sliding door will not open even manually. Looked online and many others with same issue. All other doors unlock but the passenger side sliding door will not.

Drivers side rear sliding door lock won't disengage. The doors automatically lock when the vehicle reaches a certain speed. It cannot be unlocked manually or with electronic lock buttons/key fob. Van is onky 3 years old with 45,000 miles. Could be a serious problem for rear passengers in an emergency situation and cannot open the door. I have found numerous complaints online from other owners with this very same problem.

2016 Chrysler town and country 40k miles. The passenger sliding door on the drivers side has become unresponsive for no apparent reason. It cannot be opened manually or with a remote. There is no body damage. In reading blogs this seems to be a common problem. I feel this is a safety issue.

Sliding door on drivers side failed to open with keyless entry or manually opening. This is a huge safety concern. We were able to eventually open the door, but now the door actuator buzzes loudly when locking/unlocking. Door will intermittently not open with keyless entry or manually.

Sliding door, left side, unable to unlock while parked with transmission in park, fob, or manual inside release. All other door locks work with fob, and manually.

The locks failed on our sliding doors and failed in the locked position. The lock cannot be operated manually. The doors are stuck locked and passengers are unable to open the door. This is a safety issue as passengers cannot escape the vehicle in the event of an emergency.

The door locks to the sliding door for the driver side has permanently locked is self and it cannot be manually up-locked. The door cannot be opened from the inside or outside and there is not key hole to even allow me to try a key to unlock it. Also the passenger side appears to start going out so soon I will have 2 doors that don't open and potentially could trap anyone in the back of the car.