NHTSA Recall 21V354000
NHTSA Campaign Id 21V354000; Date: May. 14, 2021
a backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Recalled Vehicles:
2019 Mercedes-benz A220; 2020 Mercedes-benz A220; 2021 Mercedes-benz A220; 2020 Mercedes-benz Amg A35; 2021 Mercedes-benz Amg A35; 2020 Mercedes-benz Amg Cla35; 2021 Mercedes-benz Amg Cla35; 2020 Mercedes-benz Amg Cla45; 2021 Mercedes-benz Amg Cla45; 2021 Mercedes-benz Amg Cls53; 2021 Mercedes-benz Amg E53; 2021 Mercedes-benz Amg E63s; 2021 Mercedes-benz Amg Gla35; 2021 Mercedes-benz Amg Gla45; 2021 Mercedes-benz Amg Glb35; 2020 Mercedes-benz Amg Glc43; 2021 Mercedes-benz Amg Glc43; 2020 Mercedes-benz Amg Glc63; 2021 Mercedes-benz Amg Glc63; 2021 Mercedes-benz Amg Gle53; 2021 Mercedes-benz Amg Gle63s; 2021 Mercedes-benz Amg Gls63; 2021 Mercedes-benz Amg Gt43; 2021 Mercedes-benz Amg Gt53; 2021 Mercedes-benz Amg Gt63; 2021 Mercedes-benz Amg Gt63s; 2020 Mercedes-benz CLA250; 2021 Mercedes-benz CLA250; 2021 Mercedes-benz CLS450; 2021 Mercedes-benz E350; 2021 Mercedes-benz E450; 2021 Mercedes-benz GLA250; 2020 Mercedes-benz GLB250; 2021 Mercedes-benz GLB250; 2020 Mercedes-benz GLC300; 2021 Mercedes-benz GLC300; 2020 Mercedes-benz Glc350e; 2020 Mercedes-benz GLE350; 2021 Mercedes-benz GLE350; 2020 Mercedes-benz GLE450; 2021 Mercedes-benz GLE450; 2020 Mercedes-benz GLE580; 2021 Mercedes-benz GLE580; 2020 Mercedes-benz GLS450; 2021 Mercedes-benz GLS450; 2020 Mercedes-benz GLS580; 2021 Mercedes-benz GLS580; 2021 Mercedes-benz Maybach Gls600
Component: Electrical System:software
Manufactured by: Mercedes-benz Usa, Llc
Affected Units:: 342,366
Recall Summary:
mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles. please refer to mbusa's recall report for specific vehicle model details. the mbux multimedia system software may cause the display to remain black, or reboot after startup. this could result in the rearview camera image not displaying properly. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
How to Fix:
the multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. owner notification letters are expected to be mailed july 13, 2021. owners may contact mbusa customer service at 1-800-367-6373.
Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Also see: