NHTSA Campaign Id 23V506000; Date: Jul. 21, 2023
an inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
2023 Ford Escape; 2023 Ford F-250 Sd; 2023 Ford F-350 Sd; 2023 Ford F-450 Sd; 2023 Ford F-550 Sd
Component: Electrical System: Instrument Cluster/panel
Manufactured by: Ford Motor Company
Affected Units:: 38,695
ford motor company (ford) is recalling certain 2023 escape, super duty f-250, super duty f-350, super duty f-450, and super duty f-550 vehicles equipped with a digital instrument panel cluster. the module may have been improperly soldered, preventing the instrument panel from illuminating. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 101, "control and displays."
dealers will replace the module or instrument panel as necessary, free of charge. owner notification letters are expected to be mailed august 14, 2023. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 23c25.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
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